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Very Slow HP laptop


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4 replies to this topic

#1 Divy

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Posted 19 November 2016 - 07:25 PM

Hi,
Browsing the internet/running programs (such as MS word) is so painfully slow. Have tried the basics (CCleaner, Malwarebytes, Disk Defrag, and some other suggestions/tweaks I found online can't remember the exact steps to write here)

 

I am sure you will need some information from my end but I am not sure what kind but here's some:
MS Windows Home 10
HP 15 Notebook PC
x64-based PC
AMD E1-2100 APU with Radeon™ HD graphics, 1000 mhz, 2 Cores

 

 

Attached File  network speed test.gif   2.81KB   0 downloads

Sorry for the small pic but you can see my network speed kinda

 

 

Open to any advice/suggestions. I may be slow in responding as this is my family's laptop that has issues and I only visit them during weekends.  Please bear with me.



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#2 richcbro

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Posted 19 November 2016 - 09:19 PM

How much RAM you have? The problem may be caused by full RAM so the OS use pagefile which slow down performance.

 

Post a screenshot of task manager process tab and sort the memory from highest to lowest.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#3 dhjohns

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Posted 21 November 2016 - 12:02 AM

How much RAM you have? The problem may be caused by full RAM so the OS use pagefile which slow down performance.
 
Post a screenshot of task manager process tab and sort the memory from highest to lowest.

I went online and checked specs. It probably has 2 GB. I can not tell from chart what internet speed is, but since other programs are slow I do not think that is a factor. Check to see what programs are running at startup. With Ccleaner you can temporarily disable them all. Check the tasks section, too. Restart with all disabled, and see what you get.

#4 richcbro

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Posted 21 November 2016 - 06:03 AM

 

How much RAM you have? The problem may be caused by full RAM so the OS use pagefile which slow down performance.
 
Post a screenshot of task manager process tab and sort the memory from highest to lowest.

I went online and checked specs. It probably has 2 GB. I can not tell from chart what internet speed is, but since other programs are slow I do not think that is a factor. Check to see what programs are running at startup. With Ccleaner you can temporarily disable them all. Check the tasks section, too. Restart with all disabled, and see what you get.

 

2GB is minimum requirement for x64 OS, with 4GB recommended. I'm quite sure that the memory is causing the slowdown, because the PC is forced to use pagefile on the slow HDD.

 

OP, you should uninstall unused apps and disable some startup apps to decrease RAM usage. Please also post the screenshot of task manager so I can look into the problem.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#5 dc3

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Posted 21 November 2016 - 09:16 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
The one piece of information the Speccy will not provide is the make and model of your PSU.  If you know what it is please post this along with the Speccy link which will be generated.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy...1png_zpsr3irze6o.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy...2_zpsia3rp09d.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy...3_zpsnj1twsfh.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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