Hi All - My Windows updates on 8.1 will not install. It acts like it is downloading and installing but it finally gives me error 80246008. After some searching I discovered this means that I have to turn on BITS (Background Intelligent Transfer Service for those who know as little as I do). (BTW, I'm the Administrator & the only one who uses the computer). I went to services.msc and it shows that BITS is running on automatic. Something I read online while researching this said that COM+EVENT might be related. It is also running on automatic.
So off to the Resource Monitor (resmon). BITS shows that it is stopped and I can't start it from there. Windows update (in Processes) is pulling 25% of my CPU. I never noticed because my computer hasn't slowed down.
Now to Process Explorer. Windows update showed as Wuauserv and netsvcs in the Resource Monitor. I found the svchost containing Windows Update in the Process Explorer. It's pulling 25% CPU. There are 13 other items under that svchost if you need them. Since BITS is a service I didn't look for it.
Windows Update and COM+Event are running in the Task Manager.
I'm not the most knowledgeable person about computers. I've tried things I've found online but couldn't find anything that discussed BITS showing that it's running in some places and not in others. One fix involved a command prompt. My command prompt is this: C:\Users\Dawn D> which seems a weird prompt to me.
Also, I can't do system restore because I have reason to believe this started awhile ago & I have new important stuff installed.
Any and all help is appreciated.