You can submit samples of encrypted files and ransom notes to ID Ransomware
for assistance with identification and confirmation. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. Uploading both encrypted files and ransom notes together provides a more positive match and helps to avoid false detections. If ID Ransomware cannot identify the infection, you can post the case SHA1
it gives you in your next reply for Demonslay335
to manually inspect the files.
The best solution for encrypted data is to restore from backups
. Most ransomware infections typically will delete all Shadow Volume Copies so that you cannot restore your files via System Restore
, native Windows Previous Versions
or using a program like Shadow Explorer
. But it never hurts to try in case the malware did not do what it was supposed to do
...it is not uncommon for ransomware infections to sometimes fail to properly delete Shadow Volume Copies. In some cases the use of file recovery software
such as R-Studio or Photorec may be helpful to recover some of your original files but there is no guarantee that will work.