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Computer Frozen


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#1 GLM60

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Posted 18 November 2016 - 09:33 PM

MacBook Air. Frozen.

Before it was frozen I couldn't access Safari or shut down/restart. I still can't access Safari or shut down/restart and now the computer is frozen. I however can still access calenders, iTunes etc. Just not Safari or shut down/restart and the computer won't die.


Edited by GLM60, 18 November 2016 - 09:35 PM.


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#2 sflatechguy

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Posted 19 November 2016 - 02:06 PM

If you open Activity Monitor, are there any processes that are taking up very large amounts of CPU or memory? Try killing those processes if they aren't critical.

 

Faling that, try holding down the power button until it shuts down.



#3 GLM60

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Posted 20 November 2016 - 07:40 AM

Thanks for your help, my daughter tried it & it WORKED!!!!!!!!






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