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Canīt remove proxy Internet Settings Windows 10

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2 replies to this topic

#1 dcgarcia


  • Members
  • 1 posts

Posted 17 November 2016 - 10:37 PM

Hello, i don´t know what´s happening, but i can´t change my proxy settings or uncheck the check box. Take a look at the Print Screen:


Attached File  Capturar.PNG   15.78KB   0 downloads


I've attached the 2 FRST text files.


Thank you very much,



Attached Files

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#2 nasdaq


  • Malware Response Team
  • 40,741 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:06 PM

Posted 18 November 2016 - 11:24 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


GroupPolicy: Restrição <======= ATENÇÃO
HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings: [ProxySettingsPerUser] 0 <======= ATENÇÃO (Restrição - ProxySettings)
ProxyEnable: [HKLM] => Proxy está habilitado.
ProxyEnable: [HKLM-x32] => Proxy está habilitado.
ProxyServer: [HKLM] => http=;https=
ProxyServer: [HKLM-x32] => http=;https=
AutoConfigURL: [HKLM] => http=;https=
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restrição <======= ATENÇÃO
CHR Extension: (Pagamentos da Chrome Web Store) - C:\Users\diogo\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-11-17]
CHR Extension: (Chrome Media Router) - C:\Users\diogo\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-11-17]
S3 iscFlash; \??\C:\Users\diogo\AppData\Local\Temp\7zSB12.tmp\iscflashx64.sys [X]
CustomCLSID: HKU\S-1-5-21-101215068-1106918-1359626793-1001_Classes\CLSID\{0E270DAA-1BE6-48F2-AC49-DF3C96774D58}\InprocServer32 -> %%systemroot%%\system32\shell32.dll => Nenhum Arquivo
Task: {755BE356-8AD6-4221-8ABC-D2E61233366C} - System32\Tasks\Optimize Thumbnail Cache Files => Wscript.exe //nologo //E:jscript //B "C:\ProgramData\InstallShield\Update\isuspm.ini" <==== ATENÇÃO
Task: {D1A9E932-E9F8-49C6-A15F-C61F7DDC7C6B} - System32\Tasks\InstallShield® Update Service Scheduler => C:\Program Files (x86)\Common Files\InstallShield\Update\ISUSPM.exe [2016-06-28] (InstallShield®)
Task: C:\WINDOWS\Tasks\Optimize Thumbnail Cache Files.job => Wscript.exe J/nologo /E:jscript /B C:\ProgramData\InstallShield\Update\isuspm.ini <==== ATENÇÃO
AlternateDataStreams: C:\ProgramData\PACE:F6004D3F55BFD920 [217]
AlternateDataStreams: C:\Users\Todos os Usuários\PACE:F6004D3F55BFD920 [217]

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.


If the problem persists execute this.

  • Download & SAVE to your Desktop Download RogueKiller
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or above, right-click the program file and select "Run as Administrator"
  • Accept the user agreements.
  • Execute the scan and wait until it has finished.
  • If a Windows opens to explain what [PUM's] are, read about it.
  • Click the RoguKiller icon on your taksbar to return to the report.
  • Click open the Report
  • Click Export TXT button
  • Save the file as ReportRogue.txt
  • Click the Remove button to delete the items in RED
  • Click Finish and close the program.
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.

Please let me know what problem persists with this computer.

#3 nasdaq


  • Malware Response Team
  • 40,741 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:06 PM

Posted 24 November 2016 - 10:09 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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