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Scammer locked out dell computer


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#1 BattleGrounds

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Posted 15 November 2016 - 10:32 AM

Hey guys so scammer locked out a Dell Dimension 4600, and old dell tower had windows xp on it.

Scammer called and wanted access to the machine and then wanted money.

Money was never paid so it did some kind of Bios password.

I removed the cmos battery and left it out 12 hours and it still comes up.

I removed the hard drive no luck it still comes up without it.

 

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#2 RolandJS

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Posted 15 November 2016 - 10:54 AM

You might be forced to apply a BIOS flash, others here can advise if that's possible and necessary.


Edited by RolandJS, 15 November 2016 - 10:55 AM.

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#3 BattleGrounds

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Posted 15 November 2016 - 11:10 AM

Nothing like a trigger word to make me remember something. This board was so old it had reset password jumpers in the bottom right corner of the board near the beeping speaker.

I moved the jumper over and turned the machine on it said password disabled and i shut down put the jumper back in its normal position and the system booted correctly after configuring the hard drive on the bios since I reset the cmos battery.



#4 quietman7

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Posted 15 November 2016 - 11:36 AM

Since this issue is not related to a ransomware infection, I will move the topic to a more appropriate forum.
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#5 BattleGrounds

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Posted 15 November 2016 - 12:17 PM

Well it kinda was. Locked out wanted money to get back in but i hear ya.



#6 RolandJS

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Posted 15 November 2016 - 01:12 PM

Well it kinda was. Locked out wanted money to get back in but i hear ya.

Ransomware includes the changing of the data file extensions and encrypting the contents of same; and demanding monies to un-encrypt the data files.


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#7 quietman7

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Posted 15 November 2016 - 05:57 PM

Fake ransomware has become an increasing common scam tactic over the past several years. In some cases it may involve Ranscam (Scam Ransomware) or Tech Support Scamming using browser pop-up and web pages indicating that "your computer is infected with ransomware", “all your files are encrypted" and similar "fake messages". In other cases, it may involve telephone scammers such as the Startup Password computer ransom lockout scam indicating the computer is configured to required a password in order to start up.

Some types of malware will modify the Master Boot Record (MBR) so that it displays a message indicating your computer has been encrypted and that you will be unable to access your data unless you pay a ransom.

Actual ransomware infections typically targets and encrypts data files, appends an obvious extension to the end of encrypted filenames, demands a ransom payment by dropping ransom notes in every directory/affected folder where data has been encrypted but leaves the operating system working so the victim can pay the ransom.

If there are no obvious extensions appended to your file name, no ransom notes and you data is not actually encrypted, then you most likely are dealing with a fake ransomware scam or something else.


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