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Display Issues. Size and a popup that won't go away


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#1 wgb55

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Posted 15 November 2016 - 10:08 AM

I have a Dell system.  I just got a popup that I cannot get rid of and the sizing is now out of wack.  

 

The pop up says:

 

1; Auto Detect (analog input)

Cannot display this video mode

optimize resolution 1280 x 1024 60htz

 

I tried to resize to recommended resolution but does not look right and the pop up remains.  

 

Now the display is way off to the upper left.  I cannot see the left edge or the top of a page.

 

Also,  just before this happened browser windows started opening on their own.  This is using Chrome.

 

Thanks for your help,

 

Greg


Edited by wgb55, 15 November 2016 - 10:27 AM.


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#2 FreeBooter

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Posted 15 November 2016 - 10:58 AM

Install latest version of graphic card driver you can found latest version of the graphic card driver from manufacturer website of the graphic card.


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#3 Kilroy

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Posted 15 November 2016 - 12:03 PM

It looks like the resolution message is from the monitor, and not the computer.  What resolution are you trying to set?



#4 wgb55

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Posted 15 November 2016 - 01:46 PM

The message stays there no matter what resolution I try.  Also, a window, such as a browser page will be off the view-able screen no matter what the resolution is.

 

As an example, I try to open Chrome and the URL entry box is off the top of the screen.  



#5 Kilroy

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Posted 15 November 2016 - 02:09 PM

Again, what resolution are you trying to set?



#6 wgb55

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Posted 15 November 2016 - 02:13 PM

1280 x 1024 is what the pop up said, so I tried that one.  There was another system pop up that said to use 2048 x 1152.  I try that was well.



#7 Kilroy

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Posted 15 November 2016 - 02:16 PM

Okay.  Is this a laptop or desktop?

 

What is the Dell Model, if desktop both the machine and the monitor.

 

Are you using more than one display (i.e. laptop screen and external monitor)?



#8 wgb55

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Posted 15 November 2016 - 02:23 PM

computer is a Dell Inspiron 3847.  Monitor is Dell but not sure of model.  It is an older none wide screen  (16x14).  Only one monitor.



#9 Kilroy

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Posted 15 November 2016 - 03:48 PM

I'd recommend updating your drivers from Dell to start.  I'm guessing that your display is limited to 1280x1024 and that is probably the resolution you should be using.  Without knowing the model of the monitor that is the best I can offer.



#10 wgb55

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Posted 15 November 2016 - 04:58 PM

I can't type in a url to get to Dell.  the entry field is out of view.



#11 wgb55

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Posted 15 November 2016 - 05:04 PM

Okay, I found a way to get to the Dell site.  I am loading 3 drivers now.



#12 wgb55

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Posted 15 November 2016 - 05:16 PM

Updating the drivers had no impact.

 

Web pages still open so tall that the url field is not visible.  New pages keep opening on their own as well.  



#13 FreeBooter

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Posted 15 November 2016 - 05:18 PM

Please ask for malware infection checkup.


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#14 wgb55

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Posted 15 November 2016 - 08:35 PM

The resolution issue and pop-up resolved itself.  Go figure.  How ever I am still getting webpages opened all by themselves.   How does one clear that up?

 

Thanks,



#15 FreeBooter

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Posted 16 November 2016 - 05:02 PM

Your computer is infected with malware infection we are not allow to assist you here in this forum about malware infection please ask for malware infection checkup at Am I infected? What do I do? forum.

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