First off..first post on this forums, hope to stay for a long time!
I had a customer drop off a computer that would restart endlessly at specific part in the boot up. It would get to the Windows loading screen and restart. She said she turned it off during a Windows Update.
It will not let me get to safe mode, the only thing I can get to is BIOS menu, BOOT MENU, and then it restarts basically right after that.
Things I have tried:
Hirens, Windows 10 recovery disc, Windows 7 recovery disc. IT WILL NOT BOOT FROM A USB and I'm using products that I know will boot.
Everything listed above and a few independent boot programs. Still nothing. It booted once from a DVD and it was a Windows 10 upgrade tool. I stuck it in there just to see if it would read it, and it did. The Media Creation Tool you get from Microsoft's website is what I'm talking about.
PXE Boot (Or PVI? can't exactly remember the term):
It said 'PXE over IPv4' for a few minutes then said 'Sever timeout'. Then it would restart again, and continue it's endless restart cycle.
I have went into the BIOS and restored it to it's default settings, still nothing.
I have disabled every boot option unless it was the one I was using. Example: USB Boot would be enabled then everything else disabled.
**ALSO NOTE: It wouldn't read whatever I selected. It would say basically "Put in a CD/DVD or Removable Disc and press any key".
I have opened it up and made sure all connectors was connected right, I reseated the RAM.
I have literally tried everything. I took on this particular job thinking it would be easy...just use the Windows Recovery Disc and repair the system files, etc. NOPE.
Any help would greatly be appreciated. I've been working on this for a few days now and have became very irritated with it lol.
Edited by PSG_Warner, 14 November 2016 - 05:58 PM.