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Infected?


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8 replies to this topic

#1 cathyb9

cathyb9

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Posted 14 November 2016 - 07:19 AM

I think my machine is infected; it may have been a word attachment with a macro which I clicked on without thinking. As soon as I realised I clicked everything closed then deleted the message and file. This was about a month ago, really can't remember the exact details. 

 

ESET online scan is detecting one infected file then crashing before it can finish or quarantine the file.

 

Specs are: 

Toshiba All-in-one

Processor i7-2630QM CPU @ 2.0 ghz

8 GB ram

Windows 10 64-bit

 

AV - Avast latest.

 

Symptoms: slow, some videos do not play.

 

Thanks!



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#2 Broni

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Posted 14 November 2016 - 09:16 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cathyb9

cathyb9
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  • Local time:10:29 PM

Posted 15 November 2016 - 11:16 PM

Thank you. Logs follow. 

 

FSS.txt

 

Farbar Service Scanner Version: 27-01-2016
Ran by cathy (administrator) on 15-11-2016 at 16:31:23
Running from "C:\Users\cathy\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
MTB.txt
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by cathy (administrator) on 15-11-2016 at 16:45:13
Running from "C:\Users\cathy\Downloads"
Microsoft Windows 10 Home  (X64)
Model: TOSHIBA DX1210 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================
 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Local Area Connection (Connected)
TAP-Windows Adapter V9 = Ethernet (Media disconnected)
Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter = Wireless Network Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : cathy-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-74-9F-B6-91-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-26-6C-BA-4D-F1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1461:35e5:5f5c:6765%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, November 5, 2016 6:08:48 PM
   Lease Expires . . . . . . . . . . : Wednesday, November 16, 2016 4:00:04 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 335554156
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-53-C0-E8-B4-74-9F-B6-91-22
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-28-BE-94-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
   Physical Address. . . . . . . . . : B4-74-9F-B6-91-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B4-74-9F-B7-73-B2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{83450532-37F7-4835-B16C-3423AE7B1C36}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::34a0:2f62:2df6:77c1%20(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 184549376
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-53-C0-E8-B4-74-9F-B6-91-22
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2404:6800:4006:802::200e
 172.217.25.46
 
 
Pinging google.com [172.217.25.46] with 32 bytes of data:
Reply from 172.217.25.46: bytes=32 time=157ms TTL=52
Reply from 172.217.25.46: bytes=32 time=156ms TTL=52
 
Ping statistics for 172.217.25.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 156ms, Maximum = 157ms, Average = 156ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=272ms TTL=47
Reply from 206.190.36.45: bytes=32 time=365ms TTL=47
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 272ms, Maximum = 365ms, Average = 318ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...16 74 9f b6 91 22 ......Microsoft Wi-Fi Direct Virtual Adapter
 13...00 26 6c ba 4d f1 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  5...00 ff 28 be 94 b9 ......TAP-Windows Adapter V9
  3...b4 74 9f b6 91 22 ......Atheros AR9002WB-1NG Wireless Network Adapter
 12...b4 74 9f b7 73 b2 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     35
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    291
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    291
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    291
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    291
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
 13    291 fe80::/64                On-link
 20    331 fe80::/64                On-link
 13    291 fe80::1461:35e5:5f5c:6765/128
                                    On-link
 20    331 fe80::34a0:2f62:2df6:77c1/128
                                    On-link
  1    331 ff00::/8                 On-link
 13    291 ff00::/8                 On-link
 20    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 11:25:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6797
 
 
System errors:
=============
Error: (11/15/2016 12:26:01 AM) (Source: DCOM) (User: CATHY-PC)
Description: App.AppX8h0bdkbb5frkt9s09fvshhbvqnntmvm1.mca
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
 
Microsoft Office Sessions:
=========================
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 11:25:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6797
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-06 12:07:53.643
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:52.904
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:47.918
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:46.487
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:56.813
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:55.888
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:45.932
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:43.066
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-10-23 15:35:59.604
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-10-23 15:35:59.567
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
Acronis True Image 2016 (HKLM-x32\...\{64AB919C-28AA-4260-A147-1A88E53EE978}) (Version: 19.0.6027 - Acronis) Hidden
Acronis True Image 2016 (HKLM-x32\...\{64AB919C-28AA-4260-A147-1A88E53EE978}Visible) (Version: 19.0.6027 - Acronis)
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 21.0.0.215 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.6.0.248 - Adobe Systems Incorporated)
Adobe Edge Code CC (HKLM-x32\...\{641F742F-1497-51B4-F481-1037096A90A0}) (Version: 0.97 - Adobe Systems Incorporated)
Adobe Edge Inspect CC (HKLM-x32\...\{67D22EA0-4601-4450-9C99-042DABB0A315}) (Version: 1.0.408 - Adobe Systems Incorporated)
Adobe Edge Reflow CC Preview (HKLM\...\{4CBD2327-FA4C-4D42-8903-CE1E96FE0FBF}) (Version: 0.37.15833 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.7 64-bit (HKLM\...\{1B77B02E-17E4-4B6D-B8A1-74B29AF3D8DD}) (Version: 5.7.0 - Adobe Systems Incorporated)
Alien Skin Blow Up 3 (HKLM\...\Alien Skin Blow Up 3) (Version:  - Alien Skin)
Alien Skin Exposure 5 (HKLM\...\Alien Skin Exposure 5) (Version:  - Alien Skin)
Alien Skin Exposure X (HKLM\...\Alien Skin Exposure X) (Version:  - Alien Skin)
Alien Skin Eye Candy 7 (HKLM\...\Alien Skin Eye Candy 7) (Version:  - Alien Skin)
Alien Skin Snap Art 4 (HKLM\...\Alien Skin Snap Art 4) (Version:  - Alien Skin)
Amazon Kindle For PC v1.1 (HKLM-x32\...\Amazon Kindle For PC) (Version:  - )
AnyBurn (HKLM-x32\...\AnyBurn) (Version: 3.0 - Power Software Ltd)
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Atheros Bluetooth Filter Driver Package (HKLM\...\{65486209-5C54-439C-8383-8AC9BBE25932}) (Version: 1.00.007 - Atheros Communications)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.3.2280 - AVAST Software)
Belarc Advisor 8.5b (HKLM-x32\...\Belarc Advisor) (Version: 8.5.2.0 - Belarc Inc.)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
BlackBerry Backup Extractor (HKCU\...\BlackBerry Backup Extractor) (Version: 2.0.4.0 - Reincubate Ltd)
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v8.00.07(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.23 - Piriform)
ContentHD (HKLM-x32\...\{E2C2F547-4C5B-45F9-8445-C59E223CCB08}) (Version: 1.00.0002 - Corel Corporation) Hidden
Contents (HKLM-x32\...\{E3C1C994-CA69-4B3C-A290-C311617DE271}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Copernic Desktop Search 5 (HKLM-x32\...\{E862FBCA-D0AE-4887-91C6-CC52E491D1B5}) (Version: 5.1.0.8331 - Copernic) Hidden
Copernic Desktop Search 5 (HKLM-x32\...\CopernicDesktopSearch5) (Version: 5.1.0.8331 - Copernic)
Corel Digital Studio SE (HKLM-x32\...\_{E185BD5C-0E10-479F-AF44-63D3A068446A}) (Version: 1.5.10.355 - Corel Corporation)
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.5.855 - Corel Inc.)
CyberLink PowerCinema for TOSHIBA (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 7.1.5131 - CyberLink Corp.)
CyberLink YouPaint (HKLM-x32\...\InstallShield_{72BF1DA0-2B00-4794-9173-159722019B74}) (Version: 1.2.2718 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.4.0.7 - Dell)
DeviceIO (HKLM-x32\...\{E24A5C1E-8647-43FD-838B-DF7149D492E4}) (Version: 1.5.10.355 - Corel Corporation) Hidden
DFPro (HKLM-x32\...\{EDD9E0C4-B402-40DF-B33D-405CA1E23BA6}) (Version: 1.5.10.355 - Corel Corporation) Hidden
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
EaseUS Data Recovery Wizard (HKLM\...\EaseUS Data Recovery Wizard_is1) (Version:  - EaseUS)
EPSON Artisan 1430 Series Printer Uninstall (HKLM\...\EPSON Artisan 1430 Series) (Version:  - SEIKO EPSON Corporation)
Epson Customer Research Participation (HKLM\...\{B26449A6-6007-4460-B4FE-C4776115BCEA}) (Version: 1.70.0000 - EPSON)
Epson E-Web Print (HKLM-x32\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION)
Epson Print CD (HKLM-x32\...\{D16A31F9-276D-4968-A753-FFEAC56995D0}) (Version: 2.42.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
FileZilla Client 3.22.2.2 (HKLM-x32\...\FileZilla Client) (Version: 3.22.2.2 - Tim Kosse)
Foxit PhantomPDF Standard (HKLM-x32\...\{86848256-DF08-4F3D-A32D-37151AA16510}) (Version: 7.3.4.311 - Foxit Software Inc.)
GIMP 2.8.16 (HKLM\...\GIMP-2_is1) (Version: 2.8.16 - The GIMP Team)
Glary Utilities 5.62 (HKLM-x32\...\Glary Utilities 5) (Version: 5.62.0.83 - Glarysoft Ltd)
Gmail Backup (HKLM-x32\...\gmailbackup) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HandBrake 0.10.5 (HKLM-x32\...\HandBrake) (Version: 0.10.5 - )
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.14.280 - SurfRight B.V.)
Hola™ 1.18.524 - Better Internet (HKLM\...\Hola) (Version: 1.18.524 - Hola Networks Ltd.)
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{F294770E-F869-400F-81C3-614B5F13CA54}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{D638A23C-5C5F-4B71-A354-EC78B2BDD320}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Assistant (HKLM-x32\...\{56D27851-B9A6-430F-875A-E2D7A3802C7B}) (Version: 8.3.34.7 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{2B5A1E68-6617-406D-B797-5DAB5B4630B8}) (Version: 12.5.32.37 - HP Inc.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
ICA (HKLM-x32\...\{E185BD5C-0E10-479F-AF44-63D3A068446A}) (Version: 1.5.10.332 - Corel Corporation) Hidden
iCloud (HKLM\...\{29AAC3D3-23FC-496D-8266-0E3833686758}) (Version: 6.0.2.10 - Apple Inc.)
Imagine Books Designer (HKLM-x32\...\{0CE6846B-78CB-4102-9598-5142266E3E14}) (Version: 9.0.2196 - Digilabs)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Chipset Device Software (HKLM-x32\...\{98f335cd-0a32-4b3f-b74c-ef9480e834f0}) (Version: 10.0.27 - Intel® Corporation) Hidden
Intel® Driver Update Utility 2.0 (HKLM-x32\...\{59DB38EB-F864-4E10-841D-38CFBCF864B0}) (Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.4229 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
IPM_OEM (HKLM-x32\...\{EA6625D5-E563-4FE3-8D98-B3F5B64CBC67}) (Version: 1.53 - Corel Corporation) Hidden
IrfanView 64 (remove only) (HKLM\...\IrfanView64) (Version: 4.42 - Irfan Skiljan)
ISCOM (HKLM-x32\...\{E7EFA8C8-4CDE-4466-8E0E-01C04589ED90}) (Version: 1.5.10.332 - Corel Corporation) Hidden
iTunes (HKLM\...\{554C62C7-E6BB-40F1-892B-F0AE02D3C135}) (Version: 12.5.3.17 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KeePass Password Safe 1.31 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.31 - Dominik Reichl)
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel) Hidden
Macrium Reflect Free Edition (HKLM\...\{753DB67D-ABBF-47AC-A6BC-B1EA2FBFD391}) (Version: 6.1.1311 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.1 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MC782ML_MC582ML (HKLM\...\{CEA241FD-11FF-442B-BDCA-DAB9E7AE2109}) (Version: 6.111.16 - YUAN)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.7369.2038 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Touch Pack for Windows 7 (HKLM-x32\...\{8FF90DB8-6DED-44A3-B182-244FEC09012F}) (Version: 1.0.40517.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
MLE (HKLM-x32\...\{7E4CB404-F1E4-4E81-A1CB-2CBB310481D1}) (Version: 1.0.0.69 - Corel Corporation) Hidden
MozBackup 1.5.1 (HKLM-x32\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.4.0.6115 - Mozilla)
Mozilla Thunderbird 45.4.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 45.4.0 (x86 en-US)) (Version: 45.4.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NextWindow DesktopTouch Driver Package (HKLM\...\{4ED0CEF7-8AD7-45E3-B200-02BD6523ACAB}) (Version: 1.1.004 - NextWindow)
Nik Collection (HKLM-x32\...\Nik Collection) (Version: 1.2.11 - Google)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.9.2 - Notepad++ Team)
Nuvoton CIR Device Drivers (HKLM-x32\...\{46851691-3C64-4C14-ABD8-179AE8801F55}) (Version: 8.60.2004 - Nuvoton Technology Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Opera Stable 41.0.2353.56 (HKLM-x32\...\Opera 41.0.2353.56) (Version: 41.0.2353.56 - Opera Software)
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PhoneRescue 2.0.0 (HKLM-x32\...\{2FAFFE02-4D6B-4C0A-906B-1B33DAF0DD14}}_is1) (Version: 2.0.0 - iMobie Inc.)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PureHD (HKLM-x32\...\{E5636C06-A318-4CF3-803B-5BD9F5C10822}) (Version: 1.5.10.355 - Corel Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
RealDownloader (HKLM-x32\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2005 Runtime (HKLM-x32\...\{026C3D27-9BE1-46BE-BEAE-6DE38A0F4FBE}) (Version: 8.0 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6263 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.29005 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.28.1 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.28.1 - Renesas Electronics Corporation)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Samsung Kies (HKLM-x32\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.16041.12 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.16041.12 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16044.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16044.2 - Samsung Electronics Co., Ltd.)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Setup (HKLM-x32\...\{E1754ED2-CD39-4F5F-AC98-0271EAE1C116}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Share (HKLM-x32\...\{E5D50A9A-B973-46DE-89E4-8BDDD8A9F988}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Share64 (HKLM\...\{E2C24FE1-C6BB-4A4B-8B7F-BF2521DEB91E}) (Version: 1.5.10.355 - Corel Corporation) Hidden
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeraCopy 2.3 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.01.01 - Toshiba Corporation)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{43DBC64B-3DD1-47E2-8788-D3C3B110C574}) (Version: 2.0.20.64 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM-x32\...\{38C52F7D-A6CB-4CE7-A189-8AABE8774D8A}) (Version: 8.0.38 - TOSHIBA CORPORATION)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.9.TA for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{DCB09C9D-2250-42E0-AE55-83A505467941}) (Version: 1.3.0.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.10.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{16D3A547-A165-4878-9A04-492BB7F56BAC}) (Version: 2.00.03 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.8.TA - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.1 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.2 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.6.64.TA - TOSHIBA Corporation)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.20.64 - TOSHIBA Corporation)
TOSHIBA Remote Control Manager (HKLM-x32\...\{FEB650EB-7639-444E-9FC2-C33EE6ED1A37}) (Version: 3.0.7.5 - TOSHIBA CORPORATION)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.0 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM\...\{B1F241E1-90BF-4201-8977-A0DF85A38EBB}) (Version: 2.6.16.0 - Toshiba Corporation)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.7 - TOSHIBA Corporation)
TOSHIBA Speech System Applications (HKLM-x32\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version: 1.00.2518 - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM-x32\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM-x32\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
TOSHIBA Supervisor Password (HKLM-x32\...\{8C876A25-6842-4569-9900-E5D696135E30}) (Version: 2.00.02 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.5.4.64WW - TOSHIBA Corporation)
TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.4.59-A - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.2 - TOSHIBA Corporation)
Toshiba Wireless HID driver (HKLM-x32\...\{A190562C-BD9C-49CD-8C52-944A5256062E}) (Version: 1.00.003 - TOSHIBA Corporation)
TreeSize Free V3.4.5 (HKLM-x32\...\TreeSize Free_is1) (Version: 3.4.5 - JAM Software)
VIO (HKLM-x32\...\{E6ABA0E9-65E7-4366-9770-514ED4341611}) (Version: 1.5.10.355 - Corel Corporation) Hidden
VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )
WD Drive Utilities (HKLM-x32\...\{163952d1-3ca7-4e98-a686-cc0c227c7447}) (Version: 1.2.0.85 - Western Digital Technologies, Inc.)
WD Drive Utilities (HKLM-x32\...\{25A2CD6E-52B2-4F3C-A121-9C3F47634CAF}) (Version: 1.2.0.85 - Western Digital Technologies, Inc.) Hidden
WD Quick View (HKLM-x32\...\{965D28B5-3C86-41FD-994E-D6376815C9B3}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{b304f1ed-b08a-4d51-882b-fd651777d297}) (Version: 1.2.0.83 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{E673B8B4-6068-4AAB-8E68-2EE751D3EBA9}) (Version: 1.2.0.83 - Western Digital Technologies, Inc.) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinX DVD Author 6.3.6 (HKLM-x32\...\WinX DVD Author_is1) (Version:  - DigiartySoft, Inc.)
WinX DVD Ripper Platinum 7.5.12 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version:  - Digiarty Software, Inc.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 63%
Total physical RAM: 8139.86 MB
Available physical RAM: 2951.74 MB
Total Virtual: 17355.86 MB
Available Virtual: 9590.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: (S3A5216D002) (Fixed) (Total:917.53 GB) (Free:690.84 GB) NTFS
4 Drive g: () (Removable) (Total:14.83 GB) (Free:6.18 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\CATHY-PC
 
Administrator            cathy                    DefaultAccount           
Guest                    
 
========================= Restore Points ==================================
 
29-10-2016 03:07:01 Windows Update
07-11-2016 01:32:06 Scheduled Checkpoint
10-11-2016 08:08:32 Windows Update
 
**** End of log ****
MiniToolBox by Farbar  Version: 17-06-2016
Ran by cathy (administrator) on 15-11-2016 at 16:45:13
Running from "C:\Users\cathy\Downloads"
Microsoft Windows 10 Home  (X64)
Model: TOSHIBA DX1210 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================
 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Local Area Connection (Connected)
TAP-Windows Adapter V9 = Ethernet (Media disconnected)
Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter = Wireless Network Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : cathy-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-74-9F-B6-91-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-26-6C-BA-4D-F1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1461:35e5:5f5c:6765%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, November 5, 2016 6:08:48 PM
   Lease Expires . . . . . . . . . . : Wednesday, November 16, 2016 4:00:04 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 335554156
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-53-C0-E8-B4-74-9F-B6-91-22
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-28-BE-94-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
   Physical Address. . . . . . . . . : B4-74-9F-B6-91-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B4-74-9F-B7-73-B2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{83450532-37F7-4835-B16C-3423AE7B1C36}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::34a0:2f62:2df6:77c1%20(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 184549376
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-53-C0-E8-B4-74-9F-B6-91-22
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2404:6800:4006:802::200e
 172.217.25.46
 
 
Pinging google.com [172.217.25.46] with 32 bytes of data:
Reply from 172.217.25.46: bytes=32 time=157ms TTL=52
Reply from 172.217.25.46: bytes=32 time=156ms TTL=52
 
Ping statistics for 172.217.25.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 156ms, Maximum = 157ms, Average = 156ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=272ms TTL=47
Reply from 206.190.36.45: bytes=32 time=365ms TTL=47
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 272ms, Maximum = 365ms, Average = 318ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...16 74 9f b6 91 22 ......Microsoft Wi-Fi Direct Virtual Adapter
 13...00 26 6c ba 4d f1 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  5...00 ff 28 be 94 b9 ......TAP-Windows Adapter V9
  3...b4 74 9f b6 91 22 ......Atheros AR9002WB-1NG Wireless Network Adapter
 12...b4 74 9f b7 73 b2 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     35
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    291
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    291
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    291
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    291
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
 13    291 fe80::/64                On-link
 20    331 fe80::/64                On-link
 13    291 fe80::1461:35e5:5f5c:6765/128
                                    On-link
 20    331 fe80::34a0:2f62:2df6:77c1/128
                                    On-link
  1    331 ff00::/8                 On-link
 13    291 ff00::/8                 On-link
 20    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 11:25:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6797
 
 
System errors:
=============
Error: (11/15/2016 12:26:01 AM) (Source: DCOM) (User: CATHY-PC)
Description: App.AppX8h0bdkbb5frkt9s09fvshhbvqnntmvm1.mca
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
Error: (11/15/2016 12:25:17 AM) (Source: DCOM) (User: CATHY-PC)
Description: {1EF75F33-893B-4E8F-9655-C3D602BA4897}
 
 
Microsoft Office Sessions:
=========================
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1140
 
Error: (11/15/2016 03:22:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1094
 
Error: (11/15/2016 01:27:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1375
 
Error: (11/15/2016 12:17:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/15/2016 11:25:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6797
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-06 12:07:53.643
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:52.904
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:47.918
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 12:07:46.487
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:56.813
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:55.888
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:45.932
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-11-06 11:58:43.066
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume2\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2016-10-23 15:35:59.604
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-10-23 15:35:59.567
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\WINDOWS\WinSxS\x86_microsoft-windows-utilman_31bf3856ad364e35_10.0.10586.0_none_3310acc4233710cd\Utilman.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
Acronis True Image 2016 (HKLM-x32\...\{64AB919C-28AA-4260-A147-1A88E53EE978}) (Version: 19.0.6027 - Acronis) Hidden
Acronis True Image 2016 (HKLM-x32\...\{64AB919C-28AA-4260-A147-1A88E53EE978}Visible) (Version: 19.0.6027 - Acronis)
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 21.0.0.215 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.6.0.248 - Adobe Systems Incorporated)
Adobe Edge Code CC (HKLM-x32\...\{641F742F-1497-51B4-F481-1037096A90A0}) (Version: 0.97 - Adobe Systems Incorporated)
Adobe Edge Inspect CC (HKLM-x32\...\{67D22EA0-4601-4450-9C99-042DABB0A315}) (Version: 1.0.408 - Adobe Systems Incorporated)
Adobe Edge Reflow CC Preview (HKLM\...\{4CBD2327-FA4C-4D42-8903-CE1E96FE0FBF}) (Version: 0.37.15833 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.7 64-bit (HKLM\...\{1B77B02E-17E4-4B6D-B8A1-74B29AF3D8DD}) (Version: 5.7.0 - Adobe Systems Incorporated)
Alien Skin Blow Up 3 (HKLM\...\Alien Skin Blow Up 3) (Version:  - Alien Skin)
Alien Skin Exposure 5 (HKLM\...\Alien Skin Exposure 5) (Version:  - Alien Skin)
Alien Skin Exposure X (HKLM\...\Alien Skin Exposure X) (Version:  - Alien Skin)
Alien Skin Eye Candy 7 (HKLM\...\Alien Skin Eye Candy 7) (Version:  - Alien Skin)
Alien Skin Snap Art 4 (HKLM\...\Alien Skin Snap Art 4) (Version:  - Alien Skin)
Amazon Kindle For PC v1.1 (HKLM-x32\...\Amazon Kindle For PC) (Version:  - )
AnyBurn (HKLM-x32\...\AnyBurn) (Version: 3.0 - Power Software Ltd)
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Atheros Bluetooth Filter Driver Package (HKLM\...\{65486209-5C54-439C-8383-8AC9BBE25932}) (Version: 1.00.007 - Atheros Communications)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.3.2280 - AVAST Software)
Belarc Advisor 8.5b (HKLM-x32\...\Belarc Advisor) (Version: 8.5.2.0 - Belarc Inc.)
Bing Maps 3D (HKLM\...\{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}) (Version: 4.0.903.16005 - Microsoft Corporation)
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
BlackBerry Backup Extractor (HKCU\...\BlackBerry Backup Extractor) (Version: 2.0.4.0 - Reincubate Ltd)
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v8.00.07(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.23 - Piriform)
ContentHD (HKLM-x32\...\{E2C2F547-4C5B-45F9-8445-C59E223CCB08}) (Version: 1.00.0002 - Corel Corporation) Hidden
Contents (HKLM-x32\...\{E3C1C994-CA69-4B3C-A290-C311617DE271}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Copernic Desktop Search 5 (HKLM-x32\...\{E862FBCA-D0AE-4887-91C6-CC52E491D1B5}) (Version: 5.1.0.8331 - Copernic) Hidden
Copernic Desktop Search 5 (HKLM-x32\...\CopernicDesktopSearch5) (Version: 5.1.0.8331 - Copernic)
Corel Digital Studio SE (HKLM-x32\...\_{E185BD5C-0E10-479F-AF44-63D3A068446A}) (Version: 1.5.10.355 - Corel Corporation)
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.5.855 - Corel Inc.)
CyberLink PowerCinema for TOSHIBA (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 7.1.5131 - CyberLink Corp.)
CyberLink YouPaint (HKLM-x32\...\InstallShield_{72BF1DA0-2B00-4794-9173-159722019B74}) (Version: 1.2.2718 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.4.0.7 - Dell)
DeviceIO (HKLM-x32\...\{E24A5C1E-8647-43FD-838B-DF7149D492E4}) (Version: 1.5.10.355 - Corel Corporation) Hidden
DFPro (HKLM-x32\...\{EDD9E0C4-B402-40DF-B33D-405CA1E23BA6}) (Version: 1.5.10.355 - Corel Corporation) Hidden
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
EaseUS Data Recovery Wizard (HKLM\...\EaseUS Data Recovery Wizard_is1) (Version:  - EaseUS)
EPSON Artisan 1430 Series Printer Uninstall (HKLM\...\EPSON Artisan 1430 Series) (Version:  - SEIKO EPSON Corporation)
Epson Customer Research Participation (HKLM\...\{B26449A6-6007-4460-B4FE-C4776115BCEA}) (Version: 1.70.0000 - EPSON)
Epson E-Web Print (HKLM-x32\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION)
Epson Print CD (HKLM-x32\...\{D16A31F9-276D-4968-A753-FFEAC56995D0}) (Version: 2.42.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
FileZilla Client 3.22.2.2 (HKLM-x32\...\FileZilla Client) (Version: 3.22.2.2 - Tim Kosse)
Foxit PhantomPDF Standard (HKLM-x32\...\{86848256-DF08-4F3D-A32D-37151AA16510}) (Version: 7.3.4.311 - Foxit Software Inc.)
GIMP 2.8.16 (HKLM\...\GIMP-2_is1) (Version: 2.8.16 - The GIMP Team)
Glary Utilities 5.62 (HKLM-x32\...\Glary Utilities 5) (Version: 5.62.0.83 - Glarysoft Ltd)
Gmail Backup (HKLM-x32\...\gmailbackup) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HandBrake 0.10.5 (HKLM-x32\...\HandBrake) (Version: 0.10.5 - )
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.14.280 - SurfRight B.V.)
Hola™ 1.18.524 - Better Internet (HKLM\...\Hola) (Version: 1.18.524 - Hola Networks Ltd.)
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{F294770E-F869-400F-81C3-614B5F13CA54}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{D638A23C-5C5F-4B71-A354-EC78B2BDD320}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Assistant (HKLM-x32\...\{56D27851-B9A6-430F-875A-E2D7A3802C7B}) (Version: 8.3.34.7 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{2B5A1E68-6617-406D-B797-5DAB5B4630B8}) (Version: 12.5.32.37 - HP Inc.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
ICA (HKLM-x32\...\{E185BD5C-0E10-479F-AF44-63D3A068446A}) (Version: 1.5.10.332 - Corel Corporation) Hidden
iCloud (HKLM\...\{29AAC3D3-23FC-496D-8266-0E3833686758}) (Version: 6.0.2.10 - Apple Inc.)
Imagine Books Designer (HKLM-x32\...\{0CE6846B-78CB-4102-9598-5142266E3E14}) (Version: 9.0.2196 - Digilabs)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Chipset Device Software (HKLM-x32\...\{98f335cd-0a32-4b3f-b74c-ef9480e834f0}) (Version: 10.0.27 - Intel® Corporation) Hidden
Intel® Driver Update Utility 2.0 (HKLM-x32\...\{59DB38EB-F864-4E10-841D-38CFBCF864B0}) (Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.4229 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
IPM_OEM (HKLM-x32\...\{EA6625D5-E563-4FE3-8D98-B3F5B64CBC67}) (Version: 1.53 - Corel Corporation) Hidden
IrfanView 64 (remove only) (HKLM\...\IrfanView64) (Version: 4.42 - Irfan Skiljan)
ISCOM (HKLM-x32\...\{E7EFA8C8-4CDE-4466-8E0E-01C04589ED90}) (Version: 1.5.10.332 - Corel Corporation) Hidden
iTunes (HKLM\...\{554C62C7-E6BB-40F1-892B-F0AE02D3C135}) (Version: 12.5.3.17 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KeePass Password Safe 1.31 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.31 - Dominik Reichl)
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel) Hidden
Macrium Reflect Free Edition (HKLM\...\{753DB67D-ABBF-47AC-A6BC-B1EA2FBFD391}) (Version: 6.1.1311 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.1 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MC782ML_MC582ML (HKLM\...\{CEA241FD-11FF-442B-BDCA-DAB9E7AE2109}) (Version: 6.111.16 - YUAN)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.7369.2038 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Touch Pack for Windows 7 (HKLM-x32\...\{8FF90DB8-6DED-44A3-B182-244FEC09012F}) (Version: 1.0.40517.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
MLE (HKLM-x32\...\{7E4CB404-F1E4-4E81-A1CB-2CBB310481D1}) (Version: 1.0.0.69 - Corel Corporation) Hidden
MozBackup 1.5.1 (HKLM-x32\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.4.0.6115 - Mozilla)
Mozilla Thunderbird 45.4.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 45.4.0 (x86 en-US)) (Version: 45.4.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NextWindow DesktopTouch Driver Package (HKLM\...\{4ED0CEF7-8AD7-45E3-B200-02BD6523ACAB}) (Version: 1.1.004 - NextWindow)
Nik Collection (HKLM-x32\...\Nik Collection) (Version: 1.2.11 - Google)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.9.2 - Notepad++ Team)
Nuvoton CIR Device Drivers (HKLM-x32\...\{46851691-3C64-4C14-ABD8-179AE8801F55}) (Version: 8.60.2004 - Nuvoton Technology Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Opera Stable 41.0.2353.56 (HKLM-x32\...\Opera 41.0.2353.56) (Version: 41.0.2353.56 - Opera Software)
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PhoneRescue 2.0.0 (HKLM-x32\...\{2FAFFE02-4D6B-4C0A-906B-1B33DAF0DD14}}_is1) (Version: 2.0.0 - iMobie Inc.)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PureHD (HKLM-x32\...\{E5636C06-A318-4CF3-803B-5BD9F5C10822}) (Version: 1.5.10.355 - Corel Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
RealDownloader (HKLM-x32\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2005 Runtime (HKLM-x32\...\{026C3D27-9BE1-46BE-BEAE-6DE38A0F4FBE}) (Version: 8.0 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6263 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.29005 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.28.1 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.28.1 - Renesas Electronics Corporation)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Samsung Kies (HKLM-x32\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.16041.12 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.16041.12 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16044.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16044.2 - Samsung Electronics Co., Ltd.)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Setup (HKLM-x32\...\{E1754ED2-CD39-4F5F-AC98-0271EAE1C116}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Share (HKLM-x32\...\{E5D50A9A-B973-46DE-89E4-8BDDD8A9F988}) (Version: 1.5.10.332 - Corel Corporation) Hidden
Share64 (HKLM\...\{E2C24FE1-C6BB-4A4B-8B7F-BF2521DEB91E}) (Version: 1.5.10.355 - Corel Corporation) Hidden
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeraCopy 2.3 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.01.01 - Toshiba Corporation)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{43DBC64B-3DD1-47E2-8788-D3C3B110C574}) (Version: 2.0.20.64 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM-x32\...\{38C52F7D-A6CB-4CE7-A189-8AABE8774D8A}) (Version: 8.0.38 - TOSHIBA CORPORATION)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.9.TA for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{DCB09C9D-2250-42E0-AE55-83A505467941}) (Version: 1.3.0.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.10.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{16D3A547-A165-4878-9A04-492BB7F56BAC}) (Version: 2.00.03 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.8.TA - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.1 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.2 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.6.64.TA - TOSHIBA Corporation)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.20.64 - TOSHIBA Corporation)
TOSHIBA Remote Control Manager (HKLM-x32\...\{FEB650EB-7639-444E-9FC2-C33EE6ED1A37}) (Version: 3.0.7.5 - TOSHIBA CORPORATION)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.0 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM\...\{B1F241E1-90BF-4201-8977-A0DF85A38EBB}) (Version: 2.6.16.0 - Toshiba Corporation)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.7 - TOSHIBA Corporation)
TOSHIBA Speech System Applications (HKLM-x32\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version: 1.00.2518 - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM-x32\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM-x32\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
TOSHIBA Supervisor Password (HKLM-x32\...\{8C876A25-6842-4569-9900-E5D696135E30}) (Version: 2.00.02 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.5.4.64WW - TOSHIBA Corporation)
TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.4.59-A - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.2 - TOSHIBA Corporation)
Toshiba Wireless HID driver (HKLM-x32\...\{A190562C-BD9C-49CD-8C52-944A5256062E}) (Version: 1.00.003 - TOSHIBA Corporation)
TreeSize Free V3.4.5 (HKLM-x32\...\TreeSize Free_is1) (Version: 3.4.5 - JAM Software)
VIO (HKLM-x32\...\{E6ABA0E9-65E7-4366-9770-514ED4341611}) (Version: 1.5.10.355 - Corel Corporation) Hidden
VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )
WD Drive Utilities (HKLM-x32\...\{163952d1-3ca7-4e98-a686-cc0c227c7447}) (Version: 1.2.0.85 - Western Digital Technologies, Inc.)
WD Drive Utilities (HKLM-x32\...\{25A2CD6E-52B2-4F3C-A121-9C3F47634CAF}) (Version: 1.2.0.85 - Western Digital Technologies, Inc.) Hidden
WD Quick View (HKLM-x32\...\{965D28B5-3C86-41FD-994E-D6376815C9B3}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{b304f1ed-b08a-4d51-882b-fd651777d297}) (Version: 1.2.0.83 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{E673B8B4-6068-4AAB-8E68-2EE751D3EBA9}) (Version: 1.2.0.83 - Western Digital Technologies, Inc.) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinX DVD Author 6.3.6 (HKLM-x32\...\WinX DVD Author_is1) (Version:  - DigiartySoft, Inc.)
WinX DVD Ripper Platinum 7.5.12 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version:  - Digiarty Software, Inc.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 63%
Total physical RAM: 8139.86 MB
Available physical RAM: 2951.74 MB
Total Virtual: 17355.86 MB
Available Virtual: 9590.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: (S3A5216D002) (Fixed) (Total:917.53 GB) (Free:690.84 GB) NTFS
4 Drive g: () (Removable) (Total:14.83 GB) (Free:6.18 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\CATHY-PC
 
Administrator            cathy                    DefaultAccount           
Guest                    
 
========================= Restore Points ==================================
 
29-10-2016 03:07:01 Windows Update
07-11-2016 01:32:06 Scheduled Checkpoint
10-11-2016 08:08:32 Windows Update
 
**** End of log ****
 
 
MBAM.txt
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 15-Nov-16
Scan Time: 5:00 PM
Logfile: mbam161115.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.11.15.05
Rootkit Database: v2016.10.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: cathy
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 404842
Time Elapsed: 51 min, 43 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
MBAR
 
Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.11.15.14
  rootkit: v2016.10.31.01
 
Windows 10 x64 NTFS
Internet Explorer 11.321.14393.0
cathy :: CATHY-PC [administrator]
 
16-Nov-16 10:06:35 AM
mbar-log-2016-11-16 (10-06-35).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 424935
Time elapsed: 2 hour(s), 35 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
RKILL
 
Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/16/2016 12:45:30 PM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]
 
 * agp440 [Missing ImagePath]
 
 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]
 
 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 11/16/2016 12:47:33 PM
Execution time: 0 hours(s), 2 minute(s), and 3 seconds(s)
 
 


#4 Broni

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Posted 18 November 2016 - 09:01 PM

I still need Security Check log.

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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#5 cathyb9

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Posted 19 November 2016 - 03:06 AM

Forgot to disable Avast for Junkware run. Will run again and report again. Apologies.


Edited by cathyb9, 19 November 2016 - 03:08 AM.


#6 cathyb9

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Posted 19 November 2016 - 08:24 AM

Security Check log

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
Avast Antivirus    
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 VirusTotal Uploader 2.2   
 Adobe Flash Player 23.0.0.207  
 Mozilla Thunderbird (45.4.0) 
 Google Chrome (53.0.2785.143) 
 Google Chrome (54.0.2840.71) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
ADWCleaner. Note: I let it delete Hola although I use it
 

# AdwCleaner v6.030 - Logfile created 19/11/2016 at 18:50:06
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-11-19.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : cathy - CATHY-PC
# Running from : C:\Users\cathy\Downloads\AdwCleaner.exe
# Mode: Clean
# Support : hxxps://www.malwarebytes.com/support
 
 
 
***** [ Services ] *****
 
[-] Service deleted: hola_svc
[-] Service deleted: hola_updater
 
 
***** [ Folders ] *****
 
[-] Folder deleted: C:\Users\cathy\AppData\Roaming\Hola
[-] Folder deleted: C:\Users\cathy\AppData\Roaming\MPC
[-] Folder deleted: C:\Program Files\Hola
 
 
***** [ Files ] *****
 
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[-] Key deleted: HKLM\SOFTWARE\Classes\LXImageTool.ZIPTool
[-] Key deleted: HKLM\SOFTWARE\Classes\LXImageTool.ZIPTool.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\LXImageTool.ZIPTool
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\LXImageTool.ZIPTool.1
[-] Key deleted: HKU\.DEFAULT\Software\Hola
[#] Key deleted on reboot: HKU\S-1-5-18\Software\Hola
[-] Key deleted: [x64] HKLM\SOFTWARE\Hola
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Hola
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [hola]
[-] Key deleted: HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
[#] Key deleted on reboot: [x64] HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: fcfenmboojpjinhpgggodefccipikbpd
[-] [C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default] [homepage] Deleted: hxxp://search.gboxapp.com/
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [1966 Bytes] - [19/11/2016 18:50:06]
C:\AdwCleaner\AdwCleaner[S0].txt - [2150 Bytes] - [19/11/2016 18:41:35]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2112 Bytes] ##########
 
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.9 (09.30.2016)
Operating System: Windows 10 Home x64 
Ran by cathy (Administrator) on 19-Nov-16 at 19:08:46.29
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 4 
 
Successfully deleted: C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio (Folder) 
Successfully deleted: C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gkojfkhlekighikafcpjkiklfbnlmeio (Folder) 
Successfully deleted: C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage-journal (File) 
Successfully deleted: C:\Users\cathy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage (File) 
 
 
 
Registry: 1 
 
Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_9B9165B0114D8C90F967A2BA18781DBA (Registry Value) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 19-Nov-16 at 19:19:35.84
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Sophos - no threats found. 
 
 
 
 


#7 Broni

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Posted 19 November 2016 - 04:32 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#8 cathyb9

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Posted 20 November 2016 - 04:46 AM

thank you. I will follow these steps.  

Was it clean from the start?



#9 Broni

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Posted 20 November 2016 - 01:25 PM

There was some minor stuff but nothing serious.

Good luck and stay safe :)


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