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BSOD while gaming


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#1 jocker7878

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Posted 14 November 2016 - 02:57 AM

Had a BSOD while playing games and i just wanted to know the problem

thank you in advance

 

· OS - Windows 7 x64
· Original installed OS on system:  -Windows 7
· came pre-installed on system
· Age of system (hardware) : bought the laptop probably 3 years ago
· Age of OS installation - haven't reinstalled i think

· Intel® Core™ i7-3612QM CPU @ 2.10GHz, 2101 Mhz, 4 Core(s), 8 Logical Processor(s)
· VGA : NVIDEA GeForce GT 630M

    and  Intel® HD Graphics 4000
· Laptop Lenovo Ideapad Z580

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#2 jocker7878

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Posted 14 November 2016 - 07:34 AM

is there any missing data ?



#3 usasma

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Posted 16 November 2016 - 03:51 PM

I'm very far behind in my work here.

Actually I'm back to being only 2+ days behind (I was 4+ days behind this morning).

I'll finish this up as soon as I can (it's next in my queue).  Either tonight or tomorrow AM (UTC - 5, east coast of the US)


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 usasma

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Posted 16 November 2016 - 04:04 PM

Got a few minutes and worked this up.  Good luck!

 

Only 1 memory dump in the uploaded reports (it's from a BSOD on 17 Oct)

 

Only 335 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

These devices are disabled in your Device Manager:

 

Broadcom Bluetooth 4.0 USB    USB\VID_04CA&PID_2003\446D578610B5    This device is disabled.
VirtualBox Host-Only Ethernet Adapter    ROOT\NET\0003    This device is disabled.
VMware Virtual Ethernet Adapter for VMnet1    ROOT\VMWARE\0000    This device is disabled.
VMware Virtual Ethernet Adapter for VMnet8    ROOT\VMWARE\0001    This device is disabled.

If not using VirtualBox or VMWare, please uninstall them.

If using them, please re-enable them and update them to the latest available W7 compatible version (do the same for the Bluetooth USB).

 

Lot's of errors w/Skype.  Please uninstall it.

If it's needed, please reinstall a freshly downloaded copy AFTER we're finished troubleshooting.

 

Please make sure that your BitDefender is updated to the latest available version available from the BitDefender website.

There were some problems with the 2016 version not long ago.

 

Please uninstall HotSpotShield in order to test it.

Older versions had BSOD problems - I'm uncertain of any recently.

 

The memory dump blames your wireless drivers.  This is the first step - if this doesn't succeed, then we'll have to try looking for other things that corrupt the networking stack.

Please:

- download a fresh set of wireless drivers from the Lenovo support website

- uninstall the current wireless drivers from Control Panel...Programs and Features

- install the freshly downloaded drivers

- monitor for further BSOD's

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Oct 17 10:13:06.087 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\101716-15990-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
System Uptime:0 days 10:44:06.025
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, fffffa8005d07a10, fffff800056e73d8, fffffa800c322670}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005d07a10, Physical Device Object of the stack
Arg3: fffff800056e73d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800c322670, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_NETwNs64_IMAGE_pci.sys
CPUID:        "Intel® Core™ i7-3612QM CPU @ 2.10GHz"
MaxSpeed:     2100
CurrentSpeed: 2095
  BIOS Version                  5FCN34WW
  BIOS Release Date             06/11/2012
  Manufacturer                  LENOVO
  Product Name                  IdeaPad Z580    
  Baseboard Product             Lenovo          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Oct 17 10:13:06.087 2016 (UTC - 5:00)**************************
ISODrv64.sys                 Fri Nov  2 23:21:18 2007 (472BE92E)
intelppm.sys                 Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LhdX64.sys                   Mon Jan 11 10:06:58 2010 (4B4B3E92)
amdxata.sys                  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
clwvd.sys                    Tue Jul 27 21:13:47 2010 (4C4F844B)
BPntDrv.sys                  Thu Sep  2 04:23:31 2010 (4C7F5F03)
fbfmon.sys                   Thu Jan 27 10:35:42 2011 (4D4190CE)
iwdbus.sys                   Wed Mar  9 18:43:23 2011 (4D78109B)
Rt64win7.sys                 Tue Aug 23 09:55:41 2011 (4E53B15D)
SynTP.sys                    Thu Nov 10 22:35:11 2011 (4EBC97EF)
iaStor.sys                   Tue Nov 29 22:39:19 2011 (4ED5A567)
NETwNs64.sys                 Fri Dec  2 01:50:55 2011 (4ED8754F)
IntcDAud.sys                 Tue Dec  6 06:23:07 2011 (4EDDFB1B)
AcpiVpc.sys                  Wed Dec  7 22:14:15 2011 (4EE02B87)
Nsdfltr.sys                  Wed Dec 21 08:49:50 2011 (4EF1E3FE)
nsd.sys                      Fri Dec 23 20:37:50 2011 (4EF52CEE)
iusb3hub.sys                 Fri Jan 27 04:35:25 2012 (4F226FDD)
iusb3xhc.sys                 Fri Jan 27 04:35:28 2012 (4F226FE0)
iusb3hcs.sys                 Fri Jan 27 04:37:23 2012 (4F227053)
RTKVHD64.sys                 Tue Jan 31 05:55:06 2012 (4F27C88A)
HECIx64.sys                  Mon Jul  2 18:14:58 2012 (4FF21D62)
igdkmd64.sys                 Wed Dec 12 19:42:26 2012 (50C92472)
mfmonitor_x64.sys            Thu Oct 31 11:34:06 2013 (5272786E)
taphss6.sys                  Wed Mar 19 13:54:29 2014 (5329D9D5)
hssdrv6.sys                  Fri May 16 22:34:57 2014 (5376CAD1)
VMNET.SYS                    Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetbridge.sys              Sun Jul 27 09:30:32 2014 (53D4FEF8)
vmci.sys                     Thu Sep  4 22:11:32 2014 (54091BD4)
vsock.sys                    Thu Sep  4 22:12:05 2014 (54091BF5)
nvpciflt.sys                 Wed Feb  4 13:39:33 2015 (54D26765)
nvlddmkm.sys                 Wed Feb  4 13:57:03 2015 (54D26B7F)
vstor2-mntapi20-shared.sys   Thu Jul  9 19:02:29 2015 (559EFD85)
hcmon.sys                    Tue Oct  6 11:01:56 2015 (5613E264)
vmnetuserif.sys              Sun Oct 18 21:11:36 2015 (56244348)
vmx86.sys                    Sun Oct 18 21:26:32 2015 (562446C8)
gzflt.sys                    Mon Dec 14 09:43:36 2015 (566ED598)
trufos.sys                   Fri Feb  5 13:10:19 2016 (56B4E58B)
VBoxNetLwf.sys               Fri Mar  4 11:28:57 2016 (56D9B7C9)
VBoxUSBMon.sys               Fri Mar  4 11:28:57 2016 (56D9B7C9)
VBoxDrv.sys                  Fri Mar  4 11:29:26 2016 (56D9B7E6)
idmwfp.sys                   Thu May 19 09:20:29 2016 (573DBD9D)
ignis.sys                    Thu Jun  2 09:12:28 2016 (575030BC)
bdfwfpf.sys                  Wed Jun 15 07:17:44 2016 (57613958)
avc3.sys                     Wed Jun 22 13:34:09 2016 (576ACC11)


http://www.carrona.org/drivers/driver.php?id=ISODrv64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=clwvd.sys
http://www.carrona.org/drivers/driver.php?id=BPntDrv.sys
http://www.carrona.org/drivers/driver.php?id=fbfmon.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=Nsdfltr.sys
nsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=mfmonitor_x64.sys
http://www.carrona.org/drivers/driver.php?id=taphss6.sys
http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=vstor2-mntapi20-shared.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetLwf.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 jocker7878

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Posted 18 November 2016 - 06:04 AM

thanks so much for your time

i will try what u recommended

hope no BSOD comes again



#6 usasma

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Posted 19 November 2016 - 09:40 AM

BSOD troubleshooting usually takes a page or two of posts to fix.  And, with some, it'll take 4 to 6 pages if the BSOD's are a bit more difficult.

Post back if you continue to have problems.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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