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I am plagued with PS4ux redirects


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4 replies to this topic

#1 ktrim

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Posted 13 November 2016 - 08:04 AM

I have 2 windows 10 computers that recently have been plagued with redirects to PS4ux.  This all began immediatly following and adobe update.  I have uninstalled adobe, Ran Malwarebytes, Hitman pro, rogue killer to no avail.  Malwarebytes and Hitman have found nothing, Rogue killer found 3 items classified as "low threat". Please help me to find the root of this.



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#2 ktrim

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Posted 14 November 2016 - 08:15 AM

Any input guys?  could really use some help



#3 nasdaq

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Posted 14 November 2016 - 01:43 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs.

Wait for further instructions.

#4 ktrim

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Posted 15 November 2016 - 08:55 AM

I believe the problem has been solved.  I recieved a PM from another member here directing me to my router as a possible culprit.  The router was configred to use Time warners DNS server,  I pointed it to google DNS instead and also changed my DHCP settings to assign Google DNS to all of the clients.  The issue immediatly stopped.  I believe the problem may originate in Time Warners DNS server.



#5 nasdaq

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Posted 15 November 2016 - 10:33 AM

Thank you for the feed back.




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