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High CPU Usage


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#1 sony12

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Posted 13 November 2016 - 05:49 AM

Hello, 

Here's a link detailing the performance of my system:
http://speccy.piriform.com/results/4L2E1uAJnyIXUxcLQVegW3Q

This computer is old and super slow but still need to use it for work.
Thanks for your assistance!

 



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#2 hamluis

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Posted 13 November 2016 - 07:44 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Louis



#3 sony12

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Posted 13 November 2016 - 08:03 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Hitch (administrator) on 13-11-2016 at 14:02:29
Running from "C:\Users\Hitch\Downloads"
Microsoft Windows 7 Édition Familiale Premium  Service Pack 1 (X64)
Model: VGN-FW54E Manufacturer: Sony Corporation
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/13/2016 10:56:39 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/13/2016 10:48:08 AM) (Source: DbxSvc) (User: )
Description: Failed to connect to the driver: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/12/2016 01:00:07 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/12/2016 10:27:14 AM) (Source: DbxSvc) (User: )
Description: Failed to connect to the driver: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/11/2016 10:34:07 PM) (Source: DbxSvc) (User: )
Description: Failed to connect to the driver: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/11/2016 10:34:04 PM) (Source: DbxSvc) (User: )
Description: Filter Unload failed with: (-2145452013) Le système n’a pas trouvé le filtre spécifié.
 
Error: (11/11/2016 06:00:10 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/11/2016 12:17:02 PM) (Source: DbxSvc) (User: )
Description: Failed to connect to the driver: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/10/2016 11:00:25 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/10/2016 10:55:15 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
 
System errors:
=============
Error: (11/13/2016 02:02:30 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:02:25 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:02:19 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:02:14 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:02:09 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:02:04 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:01:59 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:01:54 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:01:49 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Error: (11/13/2016 02:01:45 PM) (Source: Ntfs) (User: )
Description: Le gestionnaire des ressources de la transaction par défaut sur le volume C: a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur.
 
Microsoft Office Sessions:
=========================
Error: (11/13/2016 10:56:39 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/13/2016 10:48:08 AM) (Source: DbxSvc)(User: )
Description: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/12/2016 01:00:07 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/12/2016 10:27:14 AM) (Source: DbxSvc)(User: )
Description: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/11/2016 10:34:07 PM) (Source: DbxSvc)(User: )
Description: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/11/2016 10:34:04 PM) (Source: DbxSvc)(User: )
Description: (-2145452013) Le système n’a pas trouvé le filtre spécifié.
 
Error: (11/11/2016 06:00:10 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/11/2016 12:17:02 PM) (Source: DbxSvc)(User: )
Description: (-2147024894) Le fichier spécifié est introuvable.
 
Error: (11/10/2016 11:00:25 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/10/2016 10:55:15 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
=========================== Installed Programs ============================
Adobe Bridge CC 2015 (HKLM-x32\...\KBRG_6_3) (Version: 6.3 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Lightroom (HKLM-x32\...\{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}) (Version: 6.6.1 - Adobe Systems Incorporated)
Adobe Photoshop CC 2015.5 (HKLM-x32\...\PHSP_17_0_1) (Version: 17.0.1 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{37FCE154-7F59-74F0-3A35-BF503CEB230B}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
Dolby Control Center (HKLM\...\{D035FBF6-FDEF-487D-89CA-6F9DD07B783F}) (Version: 1.2.0702 - Dolby)
Dropbox (HKLM-x32\...\Dropbox) (Version: 14.4.19 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.57.1 - Dropbox, Inc.) Hidden
ESET Smart Security (HKLM\...\{0C26C0D5-9A65-45B6-83CE-AF5105212A06}) (Version: 9.0.375.0 - ESET, spol. s r.o.)
Evernote v. 6.3.3 (HKLM-x32\...\{EB571A8A-81E0-11E6-8CC1-005056950253}) (Version: 6.3.3.3502 - Evernote Corp.)
f.lux (HKCU\...\Flux) (Version:  - )
FileZilla Client 3.19.0 (HKLM-x32\...\FileZilla Client) (Version: 3.19.0 - Tim Kosse)
GIMP 2.8.18 (HKLM\...\GIMP-2_is1) (Version: 2.8.18 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Java 8 Update 91 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418091F0}) (Version: 8.0.910.15 - Oracle Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.15 - Oracle Corporation)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft .NET Framework 4.6.2 SDK (HKLM-x32\...\{39BEF607-44E6-472B-90C1-BD62AA2B7A3F}) (Version: 4.6.01586 - Microsoft Corporation)
Microsoft .NET Framework 4.6.2 Targeting Pack (HKLM-x32\...\{C07B4BC7-A37D-46A8-B2A3-620CC569D149}) (Version: 4.6.01586 - Microsoft Corporation)
Microsoft Office 365 Business - en-us (HKLM\...\O365BusinessRetail - en-us) (Version: 16.0.7369.2038 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 English (HKLM-x32\...\{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 x64 English (HKLM\...\{F83779DF-E1F5-43A2-A7BE-732F856FADB7}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 (HKLM-x32\...\{5d0723d3-cff7-4e07-8d0b-ada737deb5e6}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649 (HKLM-x32\...\{35b83883-40fa-423c-ae73-2aff7e1ea820}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 49.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.2 (x86 en-US)) (Version: 49.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.2.6136 - Mozilla)
Mozilla Thunderbird 45.4.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 45.4.0 (x86 en-US)) (Version: 45.4.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.9.1 - Notepad++ Team)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Primo (HKLM-x32\...\{14291118-0C19-45EA-A4FA-5C1C0F5FDE09}) (Version: 1.00.0000 - Your Company Name) Hidden
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.5897 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5886 - Realtek Semiconductor Corp.)
Regi (HKLM\...\{63B4D80D-7BAC-4D1D-B9B6-27FF54197982}) (Version: 1.00.0000 - InterVideo Inc.) Hidden
Runtime (HKLM-x32\...\{DABF43D9-1104-4764-927B-5BED1274A3B0}) (Version: 1.00.0000 - Your Company Name) Hidden
SEO PowerSuite (HKLM-x32\...\seopowersuite) (Version:  - Link-Assistant)
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.28 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.28.101 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
VAIO Content Monitoring Settings (HKLM-x32\...\{A568DFBD-4A04-484E-86BB-165AA6C53E2B}) (Version: 2.4.0.06120 - Sony Corporation) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.0.9600 - Broadcom Corporation)
Windows Driver Kit - Windows 10.0.14393.0 (HKLM-x32\...\{a2dc32b2-d7ac-425c-9947-551c3b16f848}) (Version: 10.1.14393.0 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 74%
Total physical RAM: 4063.02 MB
Available physical RAM: 1031.07 MB
Total Virtual: 8124.23 MB
Available Virtual: 3137.93 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:286.47 GB) (Free:205.7 GB) NTFS
 
========================= Users: ========================================
comptes d'utilisateurs de \\BRAVO
 
Administrateur           Adobe test               Hitch                    
Invit‚                   
La commande s'est termin‚e correctement.
 
 
**** End of log ****

Edited by hamluis, 13 November 2016 - 11:21 AM.


#4 hamluis

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Posted 13 November 2016 - 11:24 AM

Appears to me that you may have malware...topic moved to Am I Infected forum.

 

Louis



#5 sony12

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Posted 13 November 2016 - 12:25 PM

Could you please specify what are the elements you found that make you believe that the computer is infected?


Edited by sony12, 13 November 2016 - 12:26 PM.


#6 sony12

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Posted 13 November 2016 - 01:28 PM

I seriously doubt there's a malware since the disk has been formatted recently, nothing suspicious in my internet navigation (computer is used for work essentially) and the ESET scan shows no threat.
 






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