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Frequent BSODs - ntoskrnl.exe+14a510


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9 replies to this topic

#1 schenior

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Posted 11 November 2016 - 09:44 PM

Hi there!

 

For the last couple days I hadn't been able to use my laptop because the power cable was broken. Today I got a new one, but for some reason I've been experiencing frequent BSOD's all day. The error message I get is Driver Power State Failure so I've been trying to update all my drivers and uninstall those which might be causing a problem according to the Driver Toolkit programme. But nothing's worked so far.

 

I've also tried to completely reset the laptop, but that hasn't worked either. Even on safe mode, it suddenly stops and undos everything. Er, what does seem to be working atm is turning off automatic restart after system failure in the settings. But that's not good for the laptop, right?

 

My stats:

Windows 10, x64, originally had Windows 7 installed (pre-installed).

The hardware's 1 year and 9 months old; I think the OS must be about a year old.

CPU - Intel® Core™i7 Quad Core Mobile Processor i7-4710MQ (2.50GHz) 6MB

Video card - NVIDIA® GeForce® GT 840M - 2.0GB DDR3 Video RAM - DirectX® 11

System manufacturer - PC Specialist (Clevo Co?)

Model - Cosmos III (W650SF)

 

Thank you so much for the help!!

Attached Files



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#2 usasma

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Posted 15 November 2016 - 08:44 AM

Your UEFI/BIOS (version 1.03.04) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Primarily looking at video errors now, although there are a few networking errors that concern me also.

It's taking a long time for the memory dumps to run, I'll post back when they're done......


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 usasma

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Posted 15 November 2016 - 08:52 AM

Was reviewing the memory dumps as they ran.  Found an several errors that relate to memory (hardware)

Also, the errors appear random (which is another indicator of a possible hardware problem).

 

Please start by running these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Start with the memory tests, but please run all of the tests (as they all have something to do with memory)

- MemTest - checks memory

- Hard Drive diagnostics - virtual memory is in the pagefile on the hard drive (Windows also uses the hard drive for other things)

- Prime95 - tests RAM, CPU (cache memory) and the memory controller

- FurMark - tests video memory

- other video tests, tests video memory

- CPU tests - test the CPU and it's cache/memory controller

 

Let us know the results when you're done.

FWIW - the debugger is stuck on the quit command after the 9th memory dump.

I'll leave it run and see what happens...........


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 usasma

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Posted 15 November 2016 - 12:43 PM

On the 11th one now - gonna be a while until all 30 are done :9(


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 schenior

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Posted 15 November 2016 - 01:28 PM

Thank you so so much!!!!

I'm running the MemTest right now. So far 0 errors, but it's only done one pass so far...

I've downloaded a clean install copy of windows onto a USB from a friend's computer. If I put that in and update as much as I can that'll stabilise basically everything that isn't hardware related right?
Unfortunately there doesn't seem to be any UEFI update on the manufacturer's site. I guess I'll send them an email and see if that's correct!

Edit: Er sorry, re the hard drive check, I have a Kingston SSD, so what I should be doing is downloading the check from here: https://www.kingston.com/en/support/technical/ssdmanager right?

Edited by schenior, 15 November 2016 - 01:46 PM.


#6 schenior

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Posted 15 November 2016 - 05:10 PM

OK, so far I've:

Reinstalled clean copy of Windows from a USB and updated it till there's no more updates

Ran the MemTest for 7 passes, got 0 errors

Ran the Kingston SSD Manager, it says I have 96(%?) SSD life remaining, and I updated the firmware like it said

 

I'm attaching the results of the harddrive manager.

 

Thank you again!

 

EDIT: After I reinstalled Windows, it crashed a couple times while I was trying to update everything and get all my drivers in order. (I've attached the Dump files from that just in case.) But since then everything's been running smoothly. I also took out my battery for good because it's been going haywire for a while now, so I hope that somehow helps stability in general?

Attached Files


Edited by schenior, 15 November 2016 - 05:35 PM.


#7 usasma

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Posted 16 November 2016 - 04:46 AM

Well it's early morning and I found the dumps finished.

Most of them don't blame anything in particular (except for those that pointed at hardware).

 

If all of the hardware diagnostics pass, then the next step is to run Driver Verifier to see if that will force the name of the bad driver out into the open.

Here's the instructions for Driver Verifier:  http://www.carrona.org/verifier.html

 

Your Via audio driver (VMfilt64.sys) dates from 2009 and may not be compatible w/W10

Please update it to the latest, W10 compatible version.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Fri Nov 11 17:35:55.759 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111116-4656-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:04:14.427
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!5819BD1F820000 )
BugCheck 9F, {3, ffffb4879ec19060, ffff8d01afa06960, ffffb4879edff840}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffb4879ec19060, Physical Device Object of the stack
Arg3: ffff8d01afa06960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb4879edff840, The blocked IRP
BUGCHECK_STR:  5819BD1F
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_14393.447.amd64fre.rs1_release_inmarket.161102-0100_TIMESTAMP_161102-101703_5819BD1F_nt_wrong_symbols!5819BD1F820000
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 17:31:14.896 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111116-5156-02.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:10:05.564
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!5819BD1F820000 )
BugCheck 9F, {3, ffffa5016961f060, ffffb88109709960, ffffa50168290bd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffa5016961f060, Physical Device Object of the stack
Arg3: ffffb88109709960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffa50168290bd0, The blocked IRP
BUGCHECK_STR:  5819BD1F
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_14393.447.amd64fre.rs1_release_inmarket.161102-0100_TIMESTAMP_161102-101703_5819BD1F_nt_wrong_symbols!5819BD1F820000
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 17:20:40.216 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111116-5265-01.dmp]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:03:39.884
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by :ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!5819BD1F820000 )
BugCheck 9F, {3, ffffe2065c540060, fffff800a9212960, ffffe2065c5b0b40}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe2065c540060, Physical Device Object of the stack
Arg3: fffff800a9212960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe2065c5b0b40, The blocked IRP
BUGCHECK_STR:  5819BD1F
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_14393.447.amd64fre.rs1_release_inmarket.161102-0100_TIMESTAMP_161102-101703_5819BD1F_nt_wrong_symbols!5819BD1F820000
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Nov 11 17:35:55.759 2016 (UTC - 5:00)**************************
VMfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
RtsBaStor.sys               Fri Dec  7 01:54:18 2012 (50C1929A)
AirplaneModeHid.sys         Sat Dec 22 04:35:13 2012 (50D57ED1)
iaStorA.sys                 Mon Oct 28 17:15:26 2013 (526ED3EE)
TeeDriverx64.sys            Wed Nov 27 12:56:32 2013 (52963250)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
Smb_driver_Intel.sys        Fri Dec 20 12:50:17 2013 (52B48359)
Netwbw02.sys                Sun Feb 22 06:00:57 2015 (54E9B6E9)
afwcore.sys                 Mon Apr  6 07:18:10 2015 (55226B72)
afw.sys                     Mon Apr  6 07:18:14 2015 (55226B76)
rt640x64.sys                Tue May  5 12:21:03 2015 (5548EDEF)
viahduaa.sys                Tue Jun 16 04:06:10 2015 (557FD8F2)
BdNet.sys                   Mon Aug  3 01:53:30 2015 (55BF01DA)
ETD.sys                     Thu Sep 10 07:42:13 2015 (55F16C95)
BdSpy.sys                   Wed Sep 23 04:06:40 2015 (56025D90)
Trufos.sys                  Thu Oct 15 14:12:08 2015 (561FEC78)
igdkmd64.sys                Fri Apr 22 16:37:26 2016 (571A8B86)
BdAgent.sys                 Tue May 17 05:30:50 2016 (573AE4CA)
NSKernel.sys                Fri Jul  8 04:23:48 2016 (577F6314)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
nvlddmkm.sys                Mon Aug  1 08:00:42 2016 (579F39EA)
nvvad64v.sys                Thu Sep 22 12:46:30 2016 (57E40AE6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 17:16:19.435 2016 (UTC - 5:00)**************************
exfat.SYS                   Fri Jul 15 22:20:44 2016 (578999FC)
ibtusb.sys                  Fri Sep  2 15:34:32 2016 (57C9D448)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 14:21:33.015 2016 (UTC - 5:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 14:08:55.868 2016 (UTC - 5:00)**************************
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 13:03:06.492 2016 (UTC - 5:00)**************************
AirplaneModeHid.sys         Tue Jul 14 05:43:04 2015 (55A4D9A8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 11 11:09:29.418 2016 (UTC - 5:00)**************************
NNSNAHSL.sys                Fri Apr 24 10:26:06 2015 (553A527E)
PSKMAD.sys                  Fri May 22 04:31:12 2015 (555EE950)
NNSALPC.sys                 Thu Jul  9 09:19:47 2015 (559E74F3)
NNSPICC.sys                 Thu Jul  9 09:21:50 2015 (559E756E)
NNSTLSC.sys                 Thu Jul  9 09:23:27 2015 (559E75CF)
NNSSTRM.sys                 Thu Jul  9 09:26:28 2015 (559E7684)
NNSHTTP.sys                 Thu Jul  9 10:21:57 2015 (559E8385)
NNSHTTPS.sys                Thu Jul  9 10:26:59 2015 (559E84B3)
NNSPOP3.sys                 Thu Jul  9 10:32:27 2015 (559E85FB)
NNSSMTP.sys                 Thu Jul  9 10:41:06 2015 (559E8802)
NNSIDS.sys                  Thu Jul  9 10:45:31 2015 (559E890B)
NNSPROT.sys                 Thu Jul  9 10:50:45 2015 (559E8A45)
NNSPRV.sys                  Thu Jul  9 10:55:21 2015 (559E8B59)
PSINKNC.sys                 Thu Jul 16 13:53:45 2015 (55A7EFA9)
PSINAflt.sys                Thu Jul 16 14:02:32 2015 (55A7F1B8)
PSINFile.sys                Thu Jul 16 14:09:31 2015 (55A7F35B)
PSINReg.sys                 Thu Jul 16 14:14:15 2015 (55A7F477)
PSINProc.sys                Thu Jul 16 14:21:52 2015 (55A7F640)
PSINProt.sys                Thu Jul 16 14:31:25 2015 (55A7F87D)
NNSPIHSW.sys                Thu Aug 13 07:59:46 2015 (55CC86B2)


http://www.carrona.org/drivers/driver.php?id=VMfilt64.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=afwcore.sys
http://www.carrona.org/drivers/driver.php?id=afw.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=BdNet.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=BdSpy.sys
http://www.carrona.org/drivers/driver.php?id=Trufos.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=BdAgent.sys
http://www.carrona.org/drivers/driver.php?id=NSKernel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=NNSNAHSL.sys
http://www.carrona.org/drivers/driver.php?id=PSKMAD.sys
http://www.carrona.org/drivers/driver.php?id=NNSALPC.sys
http://www.carrona.org/drivers/driver.php?id=NNSPICC.sys
http://www.carrona.org/drivers/driver.php?id=NNSTLSC.sys
http://www.carrona.org/drivers/driver.php?id=NNSSTRM.sys
http://www.carrona.org/drivers/driver.php?id=NNSHTTP.sys
http://www.carrona.org/drivers/driver.php?id=NNSHTTPS.sys
http://www.carrona.org/drivers/driver.php?id=NNSPOP3.sys
http://www.carrona.org/drivers/driver.php?id=NNSSMTP.sys
http://www.carrona.org/drivers/driver.php?id=NNSIDS.sys
http://www.carrona.org/drivers/driver.php?id=NNSPROT.sys
http://www.carrona.org/drivers/driver.php?id=NNSPRV.sys
http://www.carrona.org/drivers/driver.php?id=PSINKNC.sys
http://www.carrona.org/drivers/driver.php?id=PSINAflt.sys
http://www.carrona.org/drivers/driver.php?id=PSINFile.sys
http://www.carrona.org/drivers/driver.php?id=PSINReg.sys
http://www.carrona.org/drivers/driver.php?id=PSINProc.sys
http://www.carrona.org/drivers/driver.php?id=PSINProt.sys
http://www.carrona.org/drivers/driver.php?id=NNSPIHSW.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
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Posted 16 November 2016 - 05:00 AM

Just saw your last post and am running the last 5 memory dumps

I hope that these don't take all day again!

 

It doesn't hurt to take the battery out, and if it's having/causing problems it should help things out.

 

The Windows reinstall should help with the problems I was seeing in the memory dumps (but that's not 100% certain, as it could have been an issue on Microsoft's end).

 

Finish running the rest of the hardware diagnostics.

Then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

********************************************************************************************************************

w00t!  The Windows reinstall fixed the problem with the dump files (or Microsoft fixed the symbol problems on their end)

Regardless, the last 5 memory dumps finished while I was typing this.

 

It looks like it blames video, so it's essential to finish up the video tests.

 

If the video hardware tests all pass, then give this troubleshooting guide a try:  http://www.carrona.org/VideoTDR.html

While you're not having the same errors that it describes, there's plenty of evidence about TDR problems in the stack text of your dump files (so give it a try).

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Nov 13 16:30:43.562 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111316-5187-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:0 days 0:04:51.270
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrHistoryInit+b9c5 )
BugCheck 9F, {3, ffff8307daf7b060, ffff95806edfecb0, ffff8307dc137bd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff8307daf7b060, Physical Device Object of the stack
Arg3: ffff95806edfecb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff8307dc137bd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_43278ee965418
FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!TdrHistoryInit
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 13 16:25:20.111 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111316-4640-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:0 days 0:03:38.782
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, ffffb00d53f91060, ffffdb810cf2a960, ffffb00d53f96570}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffb00d53f91060, Physical Device Object of the stack
Arg3: ffffdb810cf2a960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb00d53f96570, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 13 16:17:36.525 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111316-6031-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:0 days 0:07:13.202
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrHistoryInit+b9c5 )
BugCheck 9F, {3, ffffc9057cba3840, ffff9f01af462cb0, ffffc9057cd7fb80}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffc9057cba3840, Physical Device Object of the stack
Arg3: ffff9f01af462cb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffc9057cd7fb80, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_43278ee965418
FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!TdrHistoryInit
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 13 16:06:40.626 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111316-4718-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 0:03:37.296
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by :dxgkrnl.sys ( dxgkrnl+cf7b5 )
BugCheck 9F, {3, ffff9909bbbd4060, ffffb68175b3fcb0, ffff9909bd07dbd0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffff9909bbbd4060, Physical Device Object of the stack
Arg3: ffffb68175b3fcb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff9909bd07dbd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!unknown_function
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 13 16:02:35.328 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111316-5140-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.0.amd64fre.rs1_release.160715-1616
System Uptime:0 days 0:10:09.998
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by :dxgkrnl.sys ( dxgkrnl+cf7b5 )
BugCheck 9F, {3, ffffd005122a2770, fffff8035a127cb0, ffffd00512698810}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffd005122a2770, Physical Device Object of the stack
Arg3: fffff8035a127cb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffd00512698810, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!unknown_function
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Nov 13 16:30:43.562 2016 (UTC - 5:00)**************************
VMfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Netwbw02.sys                Sun Feb 22 06:00:57 2015 (54E9B6E9)
RtsBaStor.sys               Tue Jun  2 21:45:01 2015 (556E5C1D)
viahduaa.sys                Tue Jun 16 04:06:10 2015 (557FD8F2)
AirplaneModeHid.sys         Tue Jul 14 05:43:04 2015 (55A4D9A8)
ETD.sys                     Thu Sep 10 07:42:13 2015 (55F16C95)
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
igdkmd64.sys                Wed Mar 23 17:35:20 2016 (56F30C18)
TeeDriverW8x64.sys          Thu Apr  7 17:54:32 2016 (5706D718)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
nvlddmkm.sys                Mon Aug  1 08:00:42 2016 (579F39EA)
ibtusb.sys                  Thu Sep 29 14:08:10 2016 (57ED588A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 13 16:17:36.525 2016 (UTC - 5:00)**************************
intelide.sys                Fri Jul 15 22:29:13 2016 (57899BF9)
MegaSas2i.sys               Fri Jul 22 17:36:46 2016 (579291EE)


http://www.carrona.org/drivers/driver.php?id=VMfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
MegaSas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 schenior

schenior
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  • Local time:01:46 PM

Posted 16 November 2016 - 05:54 PM

Ok so I definitely have a problem with my graphics card! I'm... not completely sure what's up with that, as when I check the order for my computer from my manufacturer, it says I ordered a computer with one graphics card - the Nvidia graphics card I mentioned above. But when I look at my device manager, it tells me I also have an Intel HD Graphics 4600 card. Is it not possible to just have an Nvidia one? Did they somehow accidentally give me 2??

 

Anyway, I used FurMark to test the Nvidia card for half an hour and there were no problems. I couldn't get the SLI thing to work to test both at once so I guess there's a problem with the connector? Or maybe I don't have a connector as I'm only supposed to have one card. ¯\_(ツ)_/¯ To check them one at a time I first disabled Nvidia (I hope that was correct...), but then FurMark didn't show the temperature stats of the Intel card (and neither did another video test I tried, Valley Benchmark) so I closed the test. I then tried to enable only the Nvidia card but that resulted in me being unable to access Start, so I re-enabled Intel, which made me get another BSOD (same as before).

 

After restarting the computer, I found an update for the Nvidia card's driver which I'd missed before, so I hope that helps!! I've also set the card as globally preferred in the Nvidia control panel. Is there any way to turn off the Intel card completely without actually physically taking it out? I've never dug around in a laptop before and I have 0 confidence I can do it without breaking something. (I will wait to do that till the holidays when I can do it with the help of more techsavvy family haha.)

 

The frustrating thing is that after the latest BSOD, my touchpad device is somehow no longer recognised by the laptop - when I got to mouse properties and ELAN there's just no device listed there anymore. I can still use the touchpad but two-finger scrolling and stuff no longer works. So... I don't even know. orz Should I just stop bothering you and go to some local repair-shop? orz orz There's definitely a problem with the cooling system too - the CPU heated up to over 85 degrees within half an hour of me running the Prime95 test.

 

EDIT: Including most recent BSODs here (which started up again since I started fiddling with the graphics cards) because the file is too big: https://drive.google.com/drive/folders/0B_RBoEw07OE8N2dfV2oyeUx3Njg?usp=sharing 


Edited by schenior, 16 November 2016 - 06:54 PM.


#10 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:46 AM

Posted 19 November 2016 - 08:44 AM

Notebooks often come with 2 graphics cards.  The Intel one being embedded in the motherboard, with the AMD/nVidia one being added on.

This can cause problems - as the drivers for each must be customized to play well with each other (and with any switching software that may also be involved)

As such, it's advisable to only use the drivers from the system manufacturer's website - and NOT the drivers from the Intel/AMD/nVidia website.

FYI - I broke my W8 Samsung laptop doing that (drivers from AMD) and it took a complete reset of the system to fix it.

Yet my new Lenovo laptop (W10) is able to use drivers from the nVidia website - so this doesn't hold true for all systems.

 

As for further advice about these cards, I'm not able to offer any.
I'd suggest posting over in the Internal Hardware forums for more expert advice:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

 

Going to a local repair shop is up to you - I'll continue responding (and hopefully will be more prompt) as long as you post.

 

The CPU getting to over 85ºC is a concern.  If you're not comfortable taking it apart to clean and re-apply thermal compound, then it may be advisable to take it to a shop.  But that's your call.

As it's a laptop, The CPU heat can easily affect the GPU(s) because all the components are crammed in close to each other.

 

For the touchpad problem, the usual thing to do is:

- download a fresh set of the latest, W10 compatible touchpad software/drivers

- uninstall the current touchpad software/drivers from Control Panel...Programs and Features

- install the freshly downloaded software/drivers

- see if that fixes it.

 

Still looking at hardware problems - most likely video (heat is a possibility also).

There is also a possibility fo a low-level driver issue here - so please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Nov 16 18:43:25.731 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111716-4578-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:02:22.398
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 9F, {3, ffffe70a8f57d840, ffffd58078ebacb0, ffffe70a91a79b80}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe70a8f57d840, Physical Device Object of the stack
Arg3: ffffd58078ebacb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe70a91a79b80, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 16 18:16:11.840 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111716-4406-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:09:15.525
Probably caused by :pci.sys
BugCheck 9F, {3, ffffb384843e3060, ffff9e01e9e7b960, ffffb38483d40010}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffb384843e3060, Physical Device Object of the stack
Arg3: ffff9e01e9e7b960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb38483d40010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 16 18:06:33.726 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\111716-4593-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:0 days 0:02:32.397
Probably caused by :pci.sys
BugCheck 9F, {3, ffffba0c73fbf060, ffff85007967b960, ffffba0c73fa5860}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffba0c73fbf060, Physical Device Object of the stack
Arg3: ffff85007967b960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffba0c73fa5860, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys
CPUID:        "Intel® Core™ i7-4710MQ CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: 2494
  BIOS Version                  1.03.04
  BIOS Release Date             08/25/2014
  Manufacturer                  Notebook                        
  Product Name                  W65_67SF                        
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Nov 16 18:43:25.731 2016 (UTC - 5:00)**************************
VMfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Netwbw02.sys                Sun Feb 22 06:00:57 2015 (54E9B6E9)
RtsBaStor.sys               Tue Jun  2 21:45:01 2015 (556E5C1D)
viahduaa.sys                Tue Jun 16 04:06:10 2015 (557FD8F2)
AirplaneModeHid.sys         Tue Jul 14 05:43:04 2015 (55A4D9A8)
Smb_driver_Intel.sys        Mon Aug  3 20:35:31 2015 (55C008D3)
SynTP.sys                   Tue Aug  4 17:42:35 2015 (55C131CB)
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
igdkmd64.sys                Wed Mar 23 17:35:20 2016 (56F30C18)
TeeDriverW8x64.sys          Thu Apr  7 17:54:32 2016 (5706D718)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
nvvad64v.sys                Thu Sep 22 12:46:30 2016 (57E40AE6)
ibtusb.sys                  Thu Sep 29 14:08:10 2016 (57ED588A)
nvlddmkm.sys                Thu Nov 10 17:01:49 2016 (5824EE4D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 16 18:16:11.840 2016 (UTC - 5:00)**************************
Smb_driver_Intel.sys        Thu Jul  9 17:06:36 2015 (559EE25C)
SynTP.sys                   Fri Jul 10 15:34:22 2015 (55A01E3E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 16 16:36:37.553 2016 (UTC - 5:00)**************************
ETD.sys                     Thu Sep 10 07:42:13 2015 (55F16C95)
nvlddmkm.sys                Mon Aug  1 08:00:42 2016 (579F39EA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 16 16:27:42.357 2016 (UTC - 5:00)**************************
IntcDAud.sys                Tue Dec  1 03:59:51 2015 (565D6187)
cpuz140_x64.sys             Wed Oct  5 05:53:07 2016 (57F4CD83)


http://www.carrona.org/drivers/driver.php?id=VMfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
cpuz140_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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