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Computer can't find Graphics Card?


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#1 Rodney16

Rodney16

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Posted 11 November 2016 - 08:48 PM

Hi everyone. I'm going to explain what's going on, I'm really good with computers and Iv'e tried everything, but I don't know what to do anymore.

 

SCREENSHOTS WILL BE PROVIDED.

 

So here's what happened. A few days ago, my power randomly went off, we believe it was because to much stuff was plugged in, but we got it back on, a few minutes later it went back off, after turning my computer back on. After turning it back on the second time, I again booted my Computer up. I got a screen showing me Advanced Options, and that my computer didn't boot right, so I clicked repair. It was repairing but then it said something like Repair Failed. I figured something probably fried or ruined my Hard Drive, so I got another one and put it in my Computer........ The computer successfully booted up and I cheered. I had to update all my drivers, some not because my Computer automatically installs them, but it didn't install the Graphics Driver. So I went online to find a Driver Updater to automatically update it, the software couldn't find an update for my graphics card, so I tried another software, and then another one. None of them worked. So I decided to manually install the card on. It was successful and it now shows its at least reading the Card but there's only one problem. When I right click the desktop and go to Display Settings>Advance Display Settings>Display Adapter Properties, it says "Microsoft Basic Display Driver" and then the Monitor says "Generic PhP Monitor".

 

I knew this wasn't right so I went to the Device Manager to try and uninstall and then update the driver manually again, after that it still didn't work. So I right clicked and went to properties, and I noticed it said "No Drivers Are Installed For This Device". So I tried to update it, but it says that it already has the latest version, but how could this be?

 

My resolution is stuck at 1024 x 768. And I know it goes higher than this.

 

Please help me.

 

Specs:

 

Computer: HP Pavilion All-In-One MS200

OS: Windows 10 Pro

Processor: AMD Athlon™ X2 Dual Core Processor 3250e 1.50 GHz

RAM: 2GB

System Type: 32-Bit Operating System, x64 Based Processor

Graphics Card: ATI Radeon HD 3200.

 

I know the specs are horrible, but I'm finally getting a good computer for Christmas. I would wait, but I cant go without one for over a month.

 

 

 

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#2 usasma

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Posted 14 November 2016 - 02:44 PM

Try these 2 utilities to clean out all traces of the AMD drivers:

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Then download and install a fresh copy of the latest AMD drivers for your system from the HP website (NOT the AMD website)


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