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Windows xp svchost exe running 99%


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13 replies to this topic

#1 MARDYSKYWALKER

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Posted 10 November 2016 - 07:22 AM

 I have found a thread for this but its from around 3 years ago and some of the images are missing.

 

My svchost is running at 99/100% and causing the computer to lag. Can anybody please help me with this so I can get another couple of months life out of this computer before I have enough money to upgrade to a newer model also to take off all the files that are on it.

Many thanks 

MarieAttached File  task manager.jpg   61.93KB   1 downloads



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#2 hamluis

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Posted 10 November 2016 - 07:28 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 Mike_Walsh

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Posted 10 November 2016 - 08:24 AM

This is usually related to BITS (the Background Intelligent Transfer Service). Have a look here:-

 

http://answers.microsoft.com/en-us/windows/forum/windows_xp-update/windows-update-svchostexe-100-cpu-in-task-manager/6b372d8b-0ca4-4042-ba37-b2a7cdcdbd06

 

You'll need to read through the rather long OP to get to the answer, I'm afraid.....but xircal's answer is almost identical to the one I myself posted on there nearly 3 years ago; I just can't locate my own post on the matter!

 

(Seems to have gone missing.....no doubt due to the fact that I haven't visited that forum for over 2 years. *Thanks, M$...*)

 

Hope that helps. BTW, with regard to 'getting another couple of months life' out of your machine; have you considered running Linux on there, perhaps? It's very good at revitalising elderly hardware, and helping preserve your bank balance :P .....and there's a very active 'Linux & Unix' sub-forum here, where they'd be happy to help you explore your options, and maybe get something up-and-running. Most versions of Linux are completely free to download and use.....and run very well on machinery that will no longer cope with the demands of Windows.

 

Worth considering.

 

 

Mike.  :wink:


Edited by Mike_Walsh, 10 November 2016 - 08:35 AM.

If the information given has helped you, please remember to say 'Thanks!'

My Puppy BLOG ~~~  My Puppy PACKAGES

Compaq Presario desktop; Athlon64 X2 3800+, 3 GB RAM, WD 500GB Caviar 'Blue', 32GB Kingspec PATA SSD, Seagate 'Expansion' 1 TB  USB 3.0 drive, ATI Radeon Xpress 200 graphics, Dell 15.1" pNp monitor (1024 x 768), TP-Link PCI-e USB 3.0 card, Belkin PCI USB 2.0 4-port card, self-powered 7-port USB 2.0 hub

Dell Inspiron 1100; 2.6 GHz P4, 1.5 GB DDR1, 64GB KingSpec IDE SSD, Intel 'Extreme' graphics, 128GB SanDisk Cruzer 'Fit' USB 'external' storage.

 

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#4 VolumeZ

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Posted 11 September 2017 - 08:26 PM

Please note GrooveMonitor.exe running. MS Office is installed. The issue that was formerly triggered by applicability of the Cumulative Security Update for IE is now triggered by applicability of Excel and Word specific Security Updates for Compatibility Pack SP3, Office 2007 SP3 and Office 2010 SP2. Most recent applicable releases of xlconv2007, wordconv2007, excel2007, word2007, excel2010 and word2010 need to be applied manually. See:

 

https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/why-has-vista-stopped-automatic-updates/42c98c78-157b-44b7-858a-3ba92933cb90

 

Regards, VZ



#5 MARDYSKYWALKER

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Posted 12 September 2017 - 07:07 AM

Would you believe I have only just received these replies in my email. So sorry for not coming back in earlier. I think I forget about things too often these days!!!  Right so believe it or not im still running the old work horse on xp but its getting more and more lagging. Just checked my cpu and its running at quite a low rate for a change. Think we turned off updates and it stopped svchost running so high. Have got other problems on my laptop that is running windows Vista that I will post from it later if it lets me on the internet. Thank you all for your replies. Is it worth me downloading and running any of the  items you mentioned hamluis ? Many thanks once again 

xxxx



#6 hamluis

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Posted 12 September 2017 - 07:45 AM

If you have problems with a Vista system...I'm not knowledgeable at all about it.

 

As a general rule...I believe any basic data provided (the MTB and the Speccy link) is potentially useful information for anyone trying to digest what might be going on with that system.  Providing that data in your Vista topic...will save a lot of questions that may arise.

 

Louis



#7 MARDYSKYWALKER

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Posted 14 September 2017 - 07:28 AM

Thank you Louis I've just downloaded the items you said on my main computer the xp work horse. Will run them on here and post you the results is that ok?

 

Marie

xxx



#8 MARDYSKYWALKER

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Posted 14 September 2017 - 07:36 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by marie (administrator) on 14-09-2017 at 13:33:31
Running from "C:\Documents and Settings\marie\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: GA-73PVM-S2H Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/10/2017 11:07:22 AM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x01910fef. Processing media-specific event for [explorer.exe!ws!]
 
Error: (08/25/2017 12:37:10 PM) (Source: Application Hang) (User: )
Description: Hanging application Paint Shop Pro.exe, version 8.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (06/13/2017 12:20:34 PM) (Source: Application Hang) (User: )
Description: Hanging application Paint Shop Pro.exe, version 8.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (04/25/2017 11:44:35 AM) (Source: Application Hang) (User: )
Description: Hanging application WINWORD.EXE, version 12.0.6758.5000, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (04/25/2017 10:04:07 AM) (Source: Application Error) (User: )
Description: Faulting application paint shop pro.exe, version 8.0.0.0, faulting module paint shop pro.exe, version 8.0.0.0, fault address 0x000c0fbf. Processing media-specific event for [paint shop pro.exe!ws!]
 
Error: (04/21/2017 06:24:18 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module mshtml.dll, version 8.0.6001.18702, fault address 0x0020fbd7. Processing media-specific event for [explorer.exe!ws!]
 
Error: (04/13/2017 12:56:07 PM) (Source: Application Hang) (User: )
Description: Hanging application Paint Shop Pro.exe, version 8.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (04/12/2017 01:02:35 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.6532, fault address 0x0000980f. Processing media-specific event for [explorer.exe!ws!]
 
Error: (04/11/2017 03:10:23 PM) (Source: Application Hang) (User: )
Description: Hanging application CraftArtist.exe, version 2.1.0.37, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (03/20/2017 08:12:11 PM) (Source: Application Hang) (User: )
Description: Hanging application WINWORD.EXE, version 12.0.6758.5000, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
System errors:
=============
Error: (09/14/2017 09:53:11 AM) (Source: Service Control Manager) (User: )
Description: The avgbIDSAgent service terminated with service-specific error 3758213661 (0xE001CA1D).
 
Error: (09/14/2017 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: %%193
 
Error: (09/14/2017 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (09/14/2017 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (09/12/2017 11:08:05 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.
 
Error: (09/12/2017 11:07:25 AM) (Source: Service Control Manager) (User: )
Description: The avgbIDSAgent service terminated with service-specific error 3758213661 (0xE001CA1D).
 
Error: (09/12/2017 11:06:05 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.
 
Error: (09/12/2017 11:03:57 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {4EB61BAC-A3B6-4760-9581-655041EF4D69} did not register with DCOM within the required timeout.
 
Error: (09/12/2017 11:03:09 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%193
 
Error: (09/12/2017 11:03:08 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Microsoft Office Sessions:
=========================
Error: (10/28/2016 06:09:30 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6758.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 517 seconds with 120 seconds of active time.  This session ended with a crash.
 
Error: (05/26/2015 11:06:55 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6720.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 31 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (05/17/2015 02:43:12 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6720.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 72 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (07/30/2012 04:36:40 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 1001 seconds with 960 seconds of active time.  This session ended with a crash.
 
Error: (03/26/2012 01:14:11 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5623 seconds with 0 seconds of active time.  This session ended with a crash.
 
=========================== Installed Programs ============================
Adobe AIR (HKLM\...\{25A60C59-0FDC-4D73-81F4-D4A6D4E0CB92}) (Version: 25.0.0.134 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 25.0.0.134 - Adobe Systems Incorporated)
Adobe Flash Player 26 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 26 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Amazon MP3 Downloader 1.0.17 (HKLM\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 4.3.2.1367 - Amazon Services LLC)
Angie Hinksman, Glory Digikit (HKLM\...\{BF887AD5-36E3-4EF6-AF40-27E884D4A773}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
Angie Hinksman, Sew in Love Digikit (HKLM\...\{D2B5A7C6-C182-47F4-AD59-18EFE66532A6}) (Version: 1.0.2.038 - Serif (Europe) Ltd)
Apple Application Support (32-bit) (HKLM\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{A75CA58D-DB9C-4D14-9428-E0C7B0F623DC}) (Version: 9.0.0.26 - Apple Inc.)
Apple Software Update (HKLM\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AVG (HKLM\...\{1D382E7D-7E8B-4C85-9233-287017A66599}) (Version: 1.211.2 - AVG Technologies) Hidden
AVG AntiVirus FREE (HKLM\...\AVG Antivirus) (Version: 17.6.3029 - AVG Technologies)
AVG Web TuneUp (HKLM\...\AVG Web TuneUp) (Version: 4.3.8.510 - AVG Technologies)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Brother MFL-Pro Suite DCP-385C (HKLM\...\{3A08B59E-A9F0-4F4D-B7E5-6875D7F13327}) (Version: 1.0.0.0 - Brother Industries, Ltd.)
DaisyTrail All That Glitters Digikit (HKLM\...\{6EBA1177-4F00-4A0E-B9E6-C8630B921A25}) (Version: 1.0.2.035 - Serif (Europe) Ltd)
DaisyTrail American Holidays 2011 Digikit (HKLM\...\{5392BCFC-EBBC-46D5-8A86-6D6CED0E3E78}) (Version: 1.0.2.019 - Serif (Europe) Ltd)
DaisyTrail Bright Blooms Digikit (HKLM\...\{4C86A6F6-D00F-4E30-AEBB-583C254DBD3F}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
DaisyTrail Butterfly Garden Digikit (HKLM\...\{E6FE1B6D-93F4-4130-BEEC-703A952AFEC7}) (Version: 1.0.2.031 - Serif (Europe) Ltd)
DaisyTrail Certificates Digikit (HKLM\...\{E5F7F7F8-9FE2-4AA4-B142-8B5981F0A290}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
DaisyTrail Cherish Digikit (HKLM\...\{B015F65F-4448-4803-BCA9-6195FC2FD49E}) (Version: 1.0.2.034 - Serif (Europe) Ltd)
DaisyTrail Christmas Crafts 2013 Digikit (HKLM\...\{ACB92E55-EECD-42D8-9031-BBA973E47173}) (Version: 1.0.2.036 - Serif (Europe) Ltd)
DaisyTrail Christmas Crafts Digikit (HKLM\...\{63B54A72-A1FD-4329-B0BC-E6D952107BCB}) (Version: 1.0.0.001 - Serif (Europe) Ltd)
DaisyTrail Christmas Crafts Digikit (HKLM\...\{A5909EAD-96CE-49E4-9BA8-D2F271C34AB4}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
DaisyTrail CS Pathways Digikit (HKLM\...\{75E87C72-E002-454E-8EDA-EF20E12467FA}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
DaisyTrail CS Windows Digikit (HKLM\...\{3905D26A-CB97-45A4-B9CB-3FF30A22BE3A}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
DaisyTrail DigiTangle Digikit (HKLM\...\{DF016687-B76C-4E4C-B5AC-5676E4444C79}) (Version: 1.0.2.036 - Serif (Europe) Ltd)
DaisyTrail Eccentric Carousel Digikit (HKLM\...\{7B45D831-7E38-44DF-AE15-9BB1F5A5D909}) (Version: 1.0.2.039 - Serif (Europe) Ltd)
DaisyTrail Envelopes 2013 Digikit (HKLM\...\{366654F2-F123-4C2B-B88B-A37C47CC5656}) (Version: 1.0.2.033 - Serif (Europe) Ltd)
DaisyTrail Father's Day 2012 Digikit (HKLM\...\{73B50528-F396-4312-9220-E9BE0369983F}) (Version: 1.0.2.029 - Serif (Europe) Ltd)
DaisyTrail Festive Walk Digikit (HKLM\...\{F2B01A27-C14C-4A5C-8E45-FD094D22EB8D}) (Version: 1.1.0.005 - Serif (Europe) Ltd)
DaisyTrail Free - British Street Party Digikit (HKLM\...\{80786416-A142-459C-B866-002E050DD662}) (Version: 1.0.2.019 - Serif (Europe) Ltd)
DaisyTrail Haberdashery Christmas Digikit (HKLM\...\{1BB2816D-575D-4193-B111-EB0F196D0809}) (Version: 1.0.0.006 - Serif (Europe) Ltd)
DaisyTrail Halloween 2011 Digikit (HKLM\...\{7A31FFE5-D7A6-4D9E-AE1A-B26AC3F42D32}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
DaisyTrail Happy Easter 2012 Digikit (HKLM\...\{9E085A32-7B9C-4134-88D0-80D62FCAF6D5}) (Version: 1.0.2.028 - Serif (Europe) Ltd)
DaisyTrail Happy Hanukkah 2011 Digikit (HKLM\...\{C36CC334-10DA-4D13-B4EA-605B453D8912}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
DaisyTrail Marbled Wings Digikit (HKLM\...\{2A7105F4-DD51-4220-BEE9-2140131AA105}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
DaisyTrail Materials Digikit (HKLM\...\{A7DC07B1-7ED3-4C24-91C8-395A488012E7}) (Version: 1.0.1.012 - Serif (Europe) Ltd)
DaisyTrail Mexican Wave Digikit (HKLM\...\{F070DE86-AC35-487D-86ED-AB2049D107F3}) (Version: 1.0.1.012 - Serif (Europe) Ltd)
DaisyTrail Moonbeam Forest Digikit (HKLM\...\{8B433EA9-9735-4382-B90B-5206CD7E4CB6}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
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DaisyTrail Nativity Digikit (HKLM\...\{82EED400-ED08-4866-BEB9-F8D9B83B49FC}) (Version: 1.0.0.006 - Serif (Europe) Ltd)
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DaisyTrail Paper Christmas Digikit (HKLM\...\{B54AA80C-BE4F-4C74-B093-EB605022849C}) (Version: 1.0.0.006 - Serif (Europe) Ltd)
DaisyTrail Posters Digikit (HKLM\...\{0834BB26-4019-4BCA-81F9-067FAFBFAE80}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
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DaisyTrail Sparkle Sky Digikit (HKLM\...\{CBB3C6F7-4706-491C-AF30-5DE4A8DB9AE6}) (Version: 1.0.1.012 - Serif (Europe) Ltd)
DaisyTrail Spooktacular Digikit (HKLM\...\{5187469A-6AC3-48DB-8EE6-1DAA6CB36F51}) (Version: 1.0.1.012 - Serif (Europe) Ltd)
DaisyTrail Sports Day 2012 Digikit (HKLM\...\{D9C4F612-8ECC-405E-AA67-14E88C4C626F}) (Version: 1.0.2.030 - Serif (Europe) Ltd)
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DaisyTrail Sweet Melody Digikit (HKLM\...\{AE81F51D-DE92-4D89-9347-5D46284E6FF6}) (Version: 1.0.2.042 - Serif (Europe) Ltd)
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DaisyTrail Valentine's 2012 Digikit (HKLM\...\{27786902-FB5A-484C-8A2E-2501215AE454}) (Version: 1.0.2.027 - Serif (Europe) Ltd)
DaisyTrail Water Garden Digikit (HKLM\...\{EFA49C6F-6311-456B-B298-9B970723B983}) (Version: 1.0.2.037 - Serif (Europe) Ltd)
DaisyTrail Wedding Digikit (HKLM\...\{7FBB8315-A5F2-4A1D-AE85-BC899F1E4809}) (Version: 1.0.0.008 - Serif (Europe) Ltd)
DaisyTrail Wreaths Digikit (HKLM\...\{0FBE7BA4-3155-4D4C-B204-95DBD82DCB05}) (Version: 1.0.0.003 - Serif (Europe) Ltd)
DaisyTrail, Yuletide Joy Digikit (HKLM\...\{4AB48177-B0B3-4B03-AB73-8FEF27A76D07}) (Version: 1.0.0.001 - Serif (Europe) Ltd)
Diane Rooney, Letters Photo Edges Digikit (HKLM\...\{A8FCE605-C716-4A69-86DC-57A23178A525}) (Version: 1.0.2.036 - Serif (Europe) Ltd)
docrafts Digital Designer™ (HKLM\...\{6F63FEA5-A5E7-2FED-2FBF-774310313F9D}) (Version: 1.3.1 - Design Objectives Ltd) Hidden
docrafts Digital Designer™ (HKLM\...\com.docrafts.digital) (Version: 1.3.1 - Design Objectives Ltd)
Easy Photo Scan (HKLM\...\{1021AA9F-6A0A-4128-B89B-1A05A8DD1770}) (Version: 1.00.0009 - Seiko Epson Corporation)
EndNote Plug-Ins (HKLM\...\{1DFE388B-6FD3-4230-A47B-393AEA68C01D}) (Version: 3.7.0.3005 - Thomson Reuters)
Epson Connect Printer Setup (HKLM\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.4.0 - Seiko Epson Corporation)
Epson Easy Photo Print 2 (HKLM\...\{07AA1C7F-E8CA-4FDC-B975-BC9EBC22B6DE}) (Version: 2.7.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{9F205E94-9E42-4486-A92A-DF3F6CB85444}) (Version: 3.10.0061 - Seiko Epson Corporation)
Epson E-Web Print (HKLM\...\{6BF9F374-EC67-4808-A90C-F127DE6D989D}) (Version: 1.23.0000 - SEIKO EPSON CORPORATION)
EPSON Manuals (HKLM\...\{84CECC1B-21EF-41B1-9A91-3E724E5D99D3}) (Version: 1.52.0.0 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Software Updater (HKLM\...\{7BAC3F7A-B963-468E-982E-B5608A87408D}) (Version: 4.4.4 - SEIKO EPSON CORPORATION)
EPSON XP-432 435 Series Printer Uninstall (HKLM\...\EPSON XP-432 435 Series) (Version:  - Seiko Epson Corporation)
FaceFilter Studio Brother Edition (HKLM\...\{F59205C8-E5FB-43F5-AAB2-16C1760D4F59}) (Version: 1.0 - )
FMW 1 (HKLM\...\{152A6626-31C9-45BD-BB2B-01650A0B7118}) (Version: 1.224.1 - AVG Technologies) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Drive (HKLM\...\{A90339B3-2C3F-492E-B3A7-0BDFC691E526}) (Version: 2.34.6425.2548 - Google, Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
iTunes (HKLM\...\{868B9974-4F23-494D-B6BC-4FAB92B2755D}) (Version: 12.1.3.6 - Apple Inc.)
Jasc Paint Shop Pro 8 (HKLM\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.00.0000 - Jasc Software Inc)
Java 8 Update 121 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.121.13 - Oracle Corporation) Hidden
Junk Mail filter update (HKLM\...\{8E5233E1-7495-44FB-8DEB-4BE906D59619}) (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Karen Gover, In Loving Memory Digikit (HKLM\...\{A940C29C-7E02-4A1E-8CB7-D6FB641F37B9}) (Version: 1.0.2.025 - Serif (Europe) Ltd)
Karen Gover, XOXO Digikit (HKLM\...\{D8FB6DD9-8196-4A23-AECD-5D857EE479F1}) (Version: 1.0.2.036 - Serif (Europe) Ltd)
Kate Hadfield, No Place Like Gnome Digikit (HKLM\...\{BD0ECB87-AEE5-4E8A-B1E0-5E1866FEDA00}) (Version: 1.0.2.037 - Serif (Europe) Ltd)
Lazesoft Recovery Suite version 4.0 Home Edition (HKLM\...\LS-32CB12D5-CC47-4BC8-BC97-0613CDCB0406_is1) (Version: 4.0 - Lazesoft)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MCS Artwork (HKLM\...\{EF0BB249-7D79-4E9D-9CD9-A85C0A6E4137}_is1) (Version: 1 - Craft Channel Productions Ltd)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{86CE1746-9EFF-3C9C-8755-81EA8903AC34}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WinUsb 2.0 (HKLM\...\winusb0200) (Version:  - Microsoft Corporation)
Mozilla Firefox 47.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 47.0.2 (x86 en-GB)) (Version: 47.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
MSN (HKLM\...\MSNINST) (Version:  - )
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
My Craft Studio Elite 3.1.5.0 (HKLM\...\{0A4240E4-9A49-4551-8557-12F8887B0DCA}_is1) (Version: 3.1.5.0 - Craft Channel Productions Ltd)
My Craft Studio Professional 2.1.4.2 (HKLM\...\{40D3610B-E5A6-4CCB-AF09-1C11A83A0D6A}_is1) (Version: 2.1.4.2 - Craft Channel Productions Ltd)
MyDefrag v4.3.1 (HKLM\...\MyDefrag v4.3.1_is1) (Version: 4.0.0.0 - J.C. Kessels)
MyEpson Portal (HKLM\...\{3361D415-BA35-4143-B301-661991BA6219}) (Version: 1.1.1.0 - SEIKO EPSON CORPORATION) Hidden
MyEpson Portal (HKLM\...\MyEpson Portal) (Version:  - SEIKO EPSON Corporation)
Nero 7 Essentials (HKLM\...\{F90D6825-8F1F-4E3A-9E42-A9C8A9DD52E6}) (Version: 7.03.1152 - Nero AG)
neroxml (HKLM\...\{56C049BE-79E9-4502-BEA7-9754A3E60F9B}) (Version: 1.0.0 - Nero AG) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
PaperPort Image Printer (HKLM\...\{2BC2781A-F7F6-452E-95EB-018A522F1B2C}) (Version: 1.00.0000 - Nuance Communications, Inc.)
PDF Settings CS5 (HKLM\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1804.152 - Trusteer) Hidden
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.5485 - Realtek Semiconductor Corp.)
Sahlin Studio, This Carefree Day Digikit (HKLM\...\{CCEAD3F7-D2FD-4D88-8577-E268D46D7559}) (Version: 1.0.2.037 - Serif (Europe) Ltd)
ScanSoft PaperPort 11 (HKLM\...\{7A8FF745-BBC5-482B-88E4-18D3178249A9}) (Version: 11.1.0000 - Nuance Communications, Inc.)
Segoe UI (HKLM\...\{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}) (Version: 14.0.4327.805 - Microsoft Corp) Hidden
Serif CraftArtist 2 Professional (HKLM\...\{833F6D9C-B254-421F-987B-A7670B711B2C}) (Version: 2.1.0.37 - Serif (Europe) Ltd)
Serif CraftArtist Professional (HKLM\...\{61B3CAF9-0C8A-4390-AE72-D6B90FB71C17}) (Version: 1.0.6.046 - Serif (Europe) Ltd)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1804.152 - Trusteer)
Ultimate Verse Insert Designer (HKLM\...\{17DDC8CE-640C-49C9-84C2-10F9E729EEFD}) (Version: 1.2.0.286 - Crafty Ideas by Kaz Ltd)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB961503) (HKLM\...\KB961503) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
 
========================= Memory info: ===================================
Percentage of memory in use: 60%
Total physical RAM: 3197.42 MB
Available physical RAM: 1274.4 MB
Total Virtual: 6036.59 MB
Available Virtual: 4134.99 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:232.88 GB) (Free:65.89 GB) NTFS
 
========================= Users: ========================================
User accounts for \\HOME-044C947D50
 
admin                    Administrator            ASPNET                   
glyn                     Guest                    HelpAssistant            
kayleigh                 marie                    michael                  
SUPPORT_388945a0         
 
 
**** End of log ****


http://speccy.piriform.com/results/qVmcMseAXWeQ47TnVqufZKb
 
 
speccy log xx
 

Edited by hamluis, 14 September 2017 - 09:54 AM.


#9 hamluis

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Posted 14 September 2017 - 10:38 AM

IE6 installed, seriously out of date.  IE8 not reflected in MS Update Catalog or at IE downloads at Microsoft site.

 

AVG reflects disabled status.  This can be an indication of malware on system.

 

Spybot is inferior, in my opinion, to SUPERAntiSpyware.  I would uninstall Spybot and replace with SAS.

 

I would uninstall AVG Web Tuneup, Various Google Links .

 

Outdated Java install, see Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml .

 

 

Chrome.exe      Process ID: 2096      User: marie      Domain: HOME-044C947D50      Path: C:\Program Files\Google\Chrome\Application\chrome.exe

Memory Usage: 411 MB      Peak Memory Usage: 1.01 GB
 
RAM usage for above process is the only one that looks out of line...interestingly, none of the listed svchost processes reflect abnormal usage.
 
All things considered, I believe this topic should be moved to the Am I Infected forum for a malware check.  I have moved it there.
 
Louis


#10 MARDYSKYWALKER

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Posted 15 September 2017 - 04:16 AM

 

IE6 installed, seriously out of date.  IE8 not reflected in MS Update Catalog or at IE downloads at Microsoft site.

 

AVG reflects disabled status.  This can be an indication of malware on system.

 

Spybot is inferior, in my opinion, to SUPERAntiSpyware.  I would uninstall Spybot and replace with SAS.

 

I would uninstall AVG Web Tuneup, Various Google Links .

 

Outdated Java install, see Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml .

 

 

Chrome.exe      Process ID: 2096      User: marie      Domain: HOME-044C947D50      Path: C:\Program Files\Google\Chrome\Application\chrome.exe

Memory Usage: 411 MB      Peak Memory Usage: 1.01 GB
 
RAM usage for above process is the only one that looks out of line...interestingly, none of the listed svchost processes reflect abnormal usage.
 
All things considered, I believe this topic should be moved to the Am I Infected forum for a malware check.  I have moved it there.
 
Louis

 

Thank you Louis xxx



#11 JohnC_21

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Posted 15 September 2017 - 11:50 AM

I had the same issue on my XP. svchost using 99% of the CPU and it was tied to the Windows Update Service. It seems like every month at around Update Tuesday it happens so I disable the Windows Update Service and all is good. I do keep it enabled in order to get the Updates through the POSReady registry hack though. This hack will get you updates until 2019 but it is not supported and things can go wrong but so far I have not had any issues.



#12 VolumeZ

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Posted 16 September 2017 - 04:54 PM

Yes, the issue also gets triggered by applicability of the Cumulative security update for Internet Explorer 8 for WES09 and POSReady 2009...


Edited by VolumeZ, 16 September 2017 - 04:55 PM.


#13 Mike_Walsh

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Posted Yesterday, 03:50 PM

I had the same issue on my XP. svchost using 99% of the CPU and it was tied to the Windows Update Service. It seems like every month at around Update Tuesday it happens so I disable the Windows Update Service and all is good. I do keep it enabled in order to get the Updates through the POSReady registry hack though. This hack will get you updates until 2019 but it is not supported and things can go wrong but so far I have not had any issues.

Mm. From what I recall, BITS is the process that allows Windows Update to run in the background while you're doing other stuff. It's all part of the same codge-up, between you and me..!

 

 

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#14 JohnC_21

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Posted Yesterday, 04:00 PM

 

I had the same issue on my XP. svchost using 99% of the CPU and it was tied to the Windows Update Service. It seems like every month at around Update Tuesday it happens so I disable the Windows Update Service and all is good. I do keep it enabled in order to get the Updates through the POSReady registry hack though. This hack will get you updates until 2019 but it is not supported and things can go wrong but so far I have not had any issues.

Mm. From what I recall, BITS is the process that allows Windows Update to run in the background while you're doing other stuff. It's all part of the same codge-up, between you and me..!

 

 

Mike.  :wink:

 

Yeah, Windows update sucks.  :)






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