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CANNOT OPEN TXT FILE DOWNLOADED FROM GDRIVE


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3 replies to this topic

#1 passacaglia

passacaglia

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Posted 09 November 2016 - 10:32 PM

All keys/passwords from my programs were in a folder (named Software).

After buying a new program I tried to include it in the key.txt file in that folder

The file had disappeared

But a few days before I had uploaded the Software folder to Google Drive. So I downloaded it.

The key.txt file appeared but I could not open it.

There is a lens at the right of the file which when scanned upon, says "view file in folder"

When I click on it, a message, on a black background, says 

Unable to locate document with ID "about 25 letters and numbers"

It does not admit a copy and paste and goes away after a couple of seconds.

So I painfully wrote down the whole string, about 4 characters at a time because the message would go away.

I entered all these characters in Google Search and got no answer (this has not been found).

How can I recover my programs passwords should the PC crash, or if I wish to reinstall or something, without having to contact the program manufacturer.

I cannot call the support telephone because I live in South America, and long distance calls are very expensive. And, many times, you cannot find a place in their sites for written support requests.

Could anybody help me with this, please?



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#2 opera

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Posted 10 November 2016 - 01:36 AM

A few links here which may give you a couple of ideas

 

https://productforums.google.com/forum/#!topic/drive/yDIZdPgUmqs

 

https://productforums.google.com/forum/#!topic/drive/VXwwYSaRvGo

 

Good luck.



#3 passacaglia

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Posted 10 November 2016 - 09:13 AM

Thanks opera but it didn´t work

Trying from Firefox didn't work either

 

Any other suggestions?



#4 JohnC_21

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Posted 10 November 2016 - 10:03 AM

I don't know if it will help but see the last post in this thread. Contact Google. They may have a backup.

 

https://productforums.google.com/forum/#!topic/drive/B-dBIi0kUf8






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