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Games freezing- completely stumped.


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#1 kooky500

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Posted 08 November 2016 - 06:11 PM

I have a gaming pc, yet I've noticed that every game keeps freezing. Sometimes it's 15 minutes into playing and sometimes it's a few seconds. I've also noticed that sometimes the sound disappears for a few minutes, and then comes back.

 

-I've tried turning off my AV, but that didn't do anything

 

- I used the Windows Memory Diagnostics tool and it came back with no errors

 

- My H.D.D's SMART data says that it's fine.

 

-The games even do this on the lowest settings

 

- I've also checked my temps while playing and they're fine.

 

I'm completely stumped as to what could be causing this. I'm sure it's hardware related, though. I'd appreciate it if you guys could help me narrow down the cause. :)
 

Specs:

 

CPU: AMD Fx-6300

 

Motherboard: Asus M5A 78L-M LX

 

Ram: Kingston HyperX Fury 8GB

 

Graphics Card: AMD R9 270

 

Power supply: XFX TS Series 550W (Bronze)

 

Monitor: HP W2081D LED Monitor

 

Hard Drive: WD Blue H.D.D 1TB

 

OS: Windows 10, 64-bit



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#2 Xoctane

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Posted 09 November 2016 - 01:20 AM

Check if your hard drive gets overloaded while playing. It seems likely that it does since it appears that you have your OS and games installed on the same HDD. If this is an old drive, its performance could have degraded, especially if there's fragmentation. 

 

Solutions include running chdsk with the /r option and defragging.



#3 kooky500

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Posted 09 November 2016 - 01:44 AM

It's pretty late here, so I'll run chkdsk in the morning. The only part of the disk that is fragmented is the 'System Reserved' part, and I wasn't sure if I should defrag that or not.



#4 Xoctane

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Posted 09 November 2016 - 01:54 AM

It's pretty late here, so I'll run chkdsk in the morning. The only part of the disk that is fragmented is the 'System Reserved' part, and I wasn't sure if I should defrag that or not.

Leave it for the night, since it could take hours potentially. And no need to defrag the hidden partitions.



#5 kooky500

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Posted 09 November 2016 - 01:43 PM

I kinda forgot to do it last night ha ha, so I'm doing it now. It's been stuck at 11% for about 2-3 hours now. Should I just leave it?



#6 Xoctane

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Posted 10 November 2016 - 04:04 AM

I kinda forgot to do it last night ha ha, so I'm doing it now. It's been stuck at 11% for about 2-3 hours now. Should I just leave it?

 

That probably means there are issues with the drive that it's trying to repair, assuming you included the /r option. 

 

Please tell us if it helped.



#7 kooky500

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Posted 10 November 2016 - 11:58 AM

Yeah, I tried it with the /r option. Unfortunately, I'm still having the same issues as in my original post.



#8 Xoctane

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Posted 11 November 2016 - 02:42 AM

Is the hard drive being overloaded while gaming? Check with task manager.



#9 Gorbulan

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Posted 11 November 2016 - 10:57 AM

Here are some important questions: What game is it? What version of the GPU driver are you using? 



#10 kooky500

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Posted 11 November 2016 - 11:05 AM

It's every game including; Skyrim, Fallout 4 and even those that aren't as graphics-intensive like Life is Strange. Also, I'm using the most recent drivers for my GPU which, for me is AMD 16.11.3. For the other post, I'll take a look and see if my hard drive is being overloaded.



#11 Gorbulan

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Posted 11 November 2016 - 03:13 PM

For game performance it is unlikely the hard drive is being "overloaded". There just isn't enough back-and-forth from the processor like that. Consisted freezes as you indicated could be a dying hard drive, but it is more likely a dying graphics card or bad RAM. Since RAM is cheap, let's assume it is the RAM.

 

Do you know how to run memtest86?



#12 kooky500

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Posted 11 November 2016 - 03:18 PM

um, I don't know how to run memtest86.



#13 Gorbulan

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Posted 11 November 2016 - 08:11 PM

Download MemTest86 here.

 

Instructions for installing it here.

 

Instructions for using it here

 

When it launches it should automatically perform a test with default parameters after 8 seconds. In case it does not, it's best if you run a Full Test, as opposed to the "Quick Test", I think it is called.

 

If something does not work, behaves strangely, or confuses you, stop and post about it and then I shall advise. Otherwise...good luck!



#14 kooky500

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Posted 12 November 2016 - 01:44 PM

Alright, I ran memtest and it came back with no errors.



#15 Gorbulan

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Posted 13 November 2016 - 12:41 AM

Re-seat the video card. Then run 3DMark FireStrike


Edited by Gorbulan, 13 November 2016 - 12:45 AM.





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