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startup repair could not repair your pc

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#1 gtu1234


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Posted 08 November 2016 - 03:42 PM

Hi, there

My friends pc has a problem.Whenever he start pc he get a bluescreen with the following error:



What can i do to help him?

Edited by hamluis, 10 November 2016 - 11:40 PM.
Moved from Win 8 to BSODs/Crashes - Hamluis.

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#2 FreeBooter


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Posted 09 November 2016 - 03:15 AM

If you have a USB flash drive connect it to computer USB port and when Automatic Repair displayed click Advanced Options.

Try to restore Windows to a date when it was working with System Restore tool.

If System Restore tool wont resolve the issue it could be faulty hardware causing the blue screen of death (BSOD).


Open the Command Prompt and type Diskpart  command and press Enter key.

Type List Disk command and press Enter key.  Take a note of the disk number where Windows installed.

Type Select Disk 0 command and press Enter key. Replace zero (0) with Windows installed disk numbers.

Type List Volume and press Enter key. Take note of the USB flash drive letter also Windows installed partition drive letter.

Type Exit and press Enter key.

Type Copy  C:\Windows\System32\Logfiles\Srt\SrtTrail.txt     X: command and press Enter key. Replace C: letter with Windows installed partition letter. Replace X: drive letter with USB flash drive letter.

Type Copy C:\Windows\MiniDump\*.*   X: command and press Enter key. Replace C: letter with Windows installed partition letter. Replace X: drive letter with USB flash drive letter.


Place all files that are copied to USB flash drive into zip archive and attach the zip file to your next post please.

Edited by FreeBooter, 09 November 2016 - 03:17 AM.

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#3 gtu1234

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Posted 09 November 2016 - 04:40 PM

Hi there thank for helping.System Restole tool couldn't resolve issue.I used Command Prompt and copyed files successfully.One txt File from first command and rest second.

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#4 hamluis



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Posted 10 November 2016 - 11:39 PM

How to receive help diagnosing Blue Screens and Windows crashes - http://www.bleepingcomputer.com/forums/topic176011.html



#5 dc3


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Posted 11 November 2016 - 10:23 AM

One of the options in the Advanced Options is the Command Prompt, click on Advanced Options, then select Command Prompt.


When the Elevated Command Prompt opens copy and paste bootrec /rebuildbcd in the Command Prompt, then press Enter.
You will see the following.
Scanning all disks for Windows installations.
This may take a while, please do not stop the scan.
If this was successful you will receive the following message.
Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

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