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Blue screen, error message: STOP c0000135 The program can't start because %hs...


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#1 FaneDuru

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Posted 08 November 2016 - 09:47 AM

Desktop computer, Windows 7 Enterprise, 64 bit.

Suddenly started restarting, a millisecond of blue screen during booting sequence and restart again.

I tried to follow the Preparation guide recommendations and similar cases procedure but my computer is freezing also when choosing Repair Your Computer option. It freezes on initial screen of System Recovery Options displaying 'Select a keyboard input method:'. No mouse cursor, of course...

I do not have the installation disk any more. I will try now to download Win 7 Entreprise 64 bit and give it a try...

I can access the files using Hiren's Boot method (mini windows 7 bootable version). But in this situation I can run FRST only for this Operation System, not for the dead one... Mini windows 7 is 32 bit, even if computer OS is 64 bit. Is it a possibility to differently configure FRST to run for dead OS files?

What do you suggest to try in this situation?

 

Thanks in advance!


Edited by FaneDuru, 08 November 2016 - 09:53 AM.


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#2 FaneDuru

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Posted 09 November 2016 - 03:01 AM

I also tried to use Installation disk and it freezes on the same first screen to set language. 

Is there a way to run FRST.exe on mini Windows 7 (or XP) from Hirene's Boot CD, but for the damaged Operating System?

 

Thanks in advance!



#3 usasma

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Posted 09 November 2016 - 11:59 AM

First start with these free, bootable hardware diagnostics:  http://www.carrona.org/initdiag.html

 

Then I suggest  this if the hardware diagnostics pass.
Don't forget to backup your stuff:

 

NOTE:  Try a clean boot to see if the problem clears up that way:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If it does, then different troubleshooting steps are called for.

Here's some repair/recovery/restore options (in this order):

1 - Startup Repair.  Run it 3 times, rebooting in between tries.

2 - System Restore to a point before this started happening.

3 - DISM/SFC repair (DISM doesn't work with W7, although SFC does)  - doesn't work if you're not able to boot to Windows (let me know and I'll post a way to do it from Startup Repair)
    

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after typing it:
   
Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption. Include the CBS log (located at C:\Windows\Logs\CBS\CBS.log) if you'd like to have a Windows Update expert check it (I don't check them because I can't read them)


4 - RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

5 - Repair install of the OS (Thanks to FreeBooter!):
   

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html


6 - RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

7 - Wipe and reinstall from the Recovery Partition (if so equipped)

8 - Wipe and reinstall from Recovery Media - to include deleting all partitions.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 FaneDuru

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Posted 10 November 2016 - 09:52 AM

Thaks for everytihing!

 

Some other strange things happened in the meantime. The content of one partition (the one without OS) simply disappeared... Now I am recuperating everything using EseUS Data Recovery Wizard (on Hiren's Boot CD).  I also flushed BIOS at the last version. Before that the installation process or System Repair were also frozen in their first screen. Now it works. I also run SUPERAntiSpyware for OS partition (from mini Windows 7 - Hrens' Boot CD) and some software for BOOT repair. The data recovery process for 260 GB looks to be a very long one and I am stacked with that now... It started 6 hours before and displays other 11 hours 'remaining time' but I  can see the recuperated files and try to be patient...

 

So, tomorrow I will firstly test the dead operation system and if still freezes on BOOT I will test all your suggestion. Even if it will be able to boot I will run FRST64.exe and I will post here the log file.


Edited by FaneDuru, 10 November 2016 - 09:55 AM.


#5 FaneDuru

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Posted 11 November 2016 - 04:25 AM

Hi usasma!

 

Today I tried to start the system and the same blue screen followed by restart...

I run Startup Repair once but after restart the same blue screen and computer restarted...

After the second Startup Repair run, a new option (of Recovery) appeared. I accepted and without asking to choose a restore point it did something and after that I could start computer in good conditions...

 

As I promised I run FRST64.exe and please receive the scan result in the attached files (FRST.txt and Addition.txt).

Is it something else needed to be done in this situation?

 

Thanks in advance!

Attached Files


Edited by FaneDuru, 11 November 2016 - 12:56 PM.


#6 usasma

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Posted 13 November 2016 - 06:09 AM

Sorry for the delay in responding - I've been traveling and also have been very busy.

 

I can't do much with the FRST as I'm not familiar with it.

 

Beyond that, let's just watch it and see what happens.

Let us know if it still has problems and we'll work on it from there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 FaneDuru

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Posted 14 November 2016 - 03:32 AM

OK. Thanks!

 

It works now without problems. I will let you know if problems will appear...






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