Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hijack This Log - Computer Freezes


  • Please log in to reply
3 replies to this topic

#1 larrysnatch

larrysnatch

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Local time:06:39 PM

Posted 09 December 2004 - 09:19 AM

My girlfriends old computer frequently freezes leaving us with no other option but to manually reboot. I am suspecting that it may be due to some spyware. Used Ad-aware & Spybot but I may have some other malware. PLEASE have a look at my Hijackthis Log file:


Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NETSHOW SERVICES\TOOLS\REXPROXY.EXE
C:\LORENZO\DOWNLOADED_E-MAIL_SOFTWARE_OR_UPGRADES\SPYWARE HIJACKS PARSITES\HIJACK THIS 1.98.2\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
F1 - win.ini: run=Qtstub.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Sympatico\Users\User1\prefs.js)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [Trickler] "c:\program files\audiogalaxy satellite\fsg-ag_3102.exe"
O4 - HKLM\..\Run: [Clickthebutton] C:\PROGRA~1\CLICKT~1\ctbClick.exe
O4 - HKLM\..\Run: [Offers] "C:\Program Files\Common Files\GMT\Offers.exe"
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - HKCU\..\Run: [msbb] C:\WINDOWS\TEMP\MSBB.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

BC AdBot (Login to Remove)

 


m

#2 Daisuke

Daisuke

    Cleaner on Duty


  • Members
  • 5,575 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Romania
  • Local time:05:39 PM

Posted 10 December 2004 - 06:09 AM

Hi

Please uninstall from Add\Remove Programs, if found:
ClickTheButton

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Download Ad-aware SE 1.05: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

O4 - HKLM\..\Run: [Clickthebutton] C:\PROGRA~1\CLICKT~1\ctbClick.exe
O4 - HKLM\..\Run: [Offers] "C:\Program Files\Common Files\GMT\Offers.exe"
O4 - HKCU\..\Run: [msbb] C:\WINDOWS\TEMP\MSBB.EXE


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
C:\WINDOWS\TEMP\MSBB.EXE <-- this file

Delete these folders:
C:\Program files\CLICKT~1\ <-- this folder, foldername starts with CLICK
C:\Program Files\Common Files\GMT\ <-- this folder

Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let AdAware remove anything it finds.

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log please.

Please post the complete log.
Never trim the Hijackthis Log. We need all information contained in that log, so please include everything from the original log.

Run HijackThis again. Press the Scan button, then Save Log.
Notepad will open.

In Notepad click
Edit menu --> Select All
then
Edit menu --> Copy

When responding to a post from one of our HJT Team members, please reply in the same topic - click the Add Reply button. Do not create a new topic for your reply. This will cause confusion and only cause a delay in the help you are receiving.

Right click in the message area and click on the paste option to paste the log into the post.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#3 larrysnatch

larrysnatch
  • Topic Starter

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Local time:06:39 PM

Posted 13 December 2004 - 09:52 AM

Ok. I followed the instructions to the tee!

Below is my new log. Do I need the second last item: "O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe" ??



Logfile of HijackThis v1.98.2
Scan saved at 4:49:15 PM, on 12/12/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
C:\LORENZO\DOWNLOADED_E-MAIL_SOFTWARE_OR_UPGRADES\SPYWARE HIJACKS PARSITES\HIJACK THIS 1.98.2\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
F1 - win.ini: run=Qtstub.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Sympatico\Users\User1\prefs.js)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#4 Daisuke

Daisuke

    Cleaner on Duty


  • Members
  • 5,575 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Romania
  • Local time:05:39 PM

Posted 13 December 2004 - 06:13 PM

Below is my new log. Do I need the second last item: "O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe" ??

I don't know. If want to delete it, go to Start --> Programs --> StartUp, right click on the NetShow PowerPoint Helper link and delete it.


Log looks clean...great job ! :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

How did I get infected ? With steps so it does not happen again !

Glad I was able to help.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users