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Windows Update Error 0x80080005 + Unexpected Shut Down + Infiite Repair Loop


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17 replies to this topic

#1 cheonhopark

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Posted 07 November 2016 - 12:17 AM

Hello I have been troubleshooting my laptop computer problems for awhile now and I was searching the internet with no avail.

 

Firstly I own a HP 8710W Laptop with WIndows 7 Pro 64bit that uses the NVIDIA Quadro FX1600 M Graphics Driver.

 

My computer for some reasons unexpectedly shuts down. Sometimes my mouse disappears and I thought it had something to do with my memory, which I scanned and had no issues, neither with the hard drive. It then goes in start up repair repeatedly, finding no issues. Yet for some reason once it runs it, I am able to log into Windows, but only after the start up repair runs and finds no issues. I tried to do the start up loop registry fix, and even tried to use the Windows 7 disc to repair and nothing seems to work. Also note, SFC /scannow finds no issues as well. I then end up figuring it may have something to do with Windows Update. And I end up receiving this error shown in the screen shot. Note my brother has the same make and model and running the windows diagnostic it finds no issues. I am unable to figure out why these issues are happening. Does anyone else have any ideas and solutions for the fix? Thanks.

 

Note: I also have uploaded my error log files as well.

Attached Files


Edited by hamluis, 08 November 2016 - 08:32 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 07 November 2016 - 06:26 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 dc3

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Posted 07 November 2016 - 11:17 AM

Since you have the installation disc do a Startup Repair from the System Recovery options.  The instructions below will explain how.

 

Repair Installation Instructions
 
Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.
 
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, do so.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 cheonhopark

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Posted 07 November 2016 - 04:52 PM

Thank you for the response. These are the parameters. It seems like the mother board and graphics card is very hot. I sprayed air into it, but it seems I may also have to open it up and see what is going on. However I don't think it will fix the windows update issue.

 

http://speccy.piriform.com/results/De4YuwLO6aIkTeihImu01L7

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Kyle Robert Balitz (administrator) on 07-11-2016 at 15:34:54
Running from "C:\Users\Kyle Robert Balitz\Downloads\Software"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP Compaq 8710w Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/06/2016 10:38:58 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e26d21e2-e97b-4cdd-b8e8-623a53e7310b}

Error: (11/06/2016 09:34:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (11/04/2016 04:06:33 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:49 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:49 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:37 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:36 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:35 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
Error: (11/04/2016 04:02:35 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

System errors:
=============
Error: (11/07/2016 07:13:56 AM) (Source: Service Control Manager) (User: )
Description: The DisplayLinkManager service failed to start due to the following error: %%2 = The system cannot find the file specified.

Error: (11/06/2016 09:54:39 PM) (Source: Service Control Manager) (User: )
Description: The DisplayLinkManager service failed to start due to the following error: %%2 = The system cannot find the file specified.

Error: (11/06/2016 09:53:03 PM) (Source: Service Control Manager) (User: )
Description: The Acronis Sync Agent Service service did not shut down properly after receiving a preshutdown control.

Error: (11/06/2016 08:28:32 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/06/2016 08:20:11 PM) (Source: Service Control Manager) (User: )
Description: The DisplayLinkManager service failed to start due to the following error: %%2 = The system cannot find the file specified.


Error: (11/06/2016 07:57:24 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service terminated with the following error: %%1747 = The authentication service is unknown.

Error: (11/06/2016 07:57:22 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error: %%13 = The data is invalid.

Error: (11/06/2016 07:57:22 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error: %%1115 = A system shutdown is in progress.

Error: (11/06/2016 07:56:48 PM) (Source: Service Control Manager) (User: )
Description: The Acronis Scheduler2 Service service did not shut down properly after receiving a preshutdown control.

Error: (11/06/2016 07:56:47 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the PACE License Services service to connect.

Microsoft Office Sessions:
=========================
Error: (11/06/2016 10:38:58 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e26d21e2-e97b-4cdd-b8e8-623a53e7310b}

Error: (11/06/2016 09:34:00 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Kyle Robert Balitz\Downloads\esetsmartinstaller_enu.exe

Error: (11/04/2016 04:06:33 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:49 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:49 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:37 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:36 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:35 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (11/04/2016 04:02:35 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

CodeIntegrity Errors:
===================================
  Date: 2016-08-07 13:25:47.625
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\dlkmd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-07 13:24:26.318
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-07 13:24:26.022
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-05 16:35:11.132
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\dlkmd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-05 16:33:51.650
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-05 16:33:51.354
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-04 15:32:13.312
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\dlkmd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-04 15:30:49.540
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-04 15:30:49.243
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-03 14:17:16.854
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\dlkmd.sys because the set of per-page image hashes could not be found on the system.

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CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.6.5931 - CDBurnerXP)
center (HKLM-x32\...\{56BA241F-580C-43D2-8403-947241AAE633}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
CloneDVD2 (HKLM-x32\...\CloneDVD2) (Version: 2.9.3.0 - Elaborate Bytes)
Deckadance 2 (HKLM-x32\...\Deckadance 2) (Version: 2.0 - Image-Line)
DisplayLink Core Software (HKLM\...\{8D72293E-E663-41B9-A02E-ADA11CD6EBD9}) (Version: 8.0.778.0 - DisplayLink Corp.)
DisplayLink Core Software (HKLM\...\{DF3F0788-16F0-4894-9748-677409D69100}) (Version: 7.9.630.0 - DisplayLink Corp.) Hidden
Drumaxx (HKLM-x32\...\Drumaxx) (Version:  - Image-Line)
eLicenser Control (HKLM-x32\...\eLicenser Control) (Version: 6.10.2.18201 - Steinberg Media Technologies GmbH)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
essentials (HKLM-x32\...\{BE94C681-68E2-4561-8ABC-8D2E799168B4}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
EWQL Orchestra 24/16 Bit Platinum Plus (HKLM\...\{AA9F152A-673D-48F0-884C-CFEBBD42C995}) (Version: 1.0.083 - EastWest Sounds, Inc.)
EWQL Symphonic Choirs (HKLM\...\{BFDBD40C-F650-4847-8EE4-7E083DF4577D}) (Version: 1.2.0 - EastWest Sounds, Inc.)
EWQLSO Platinum Plus Woodwinds Sample Update 1.0.1 (HKLM-x32\...\{CAD4BA15-D693-462A-A1DA-5EFA185491E1}) (Version: 1.0.1 - EastWest Sounds, Inc.)
EWQLSO Platinum Woodwinds Sample Update 1.0.1 (HKLM-x32\...\{ECBBD1D4-0EDD-4D12-8B58-8DD6D5B7EAAE}) (Version: 1.0.1 - EastWest Sounds, Inc.)
Exact Audio Copy 1.0beta3 (HKLM-x32\...\Exact Audio Copy) (Version: 1.0beta3 - Andre Wiethoff)
f.lux (HKCU\...\Flux) (Version:  - )
FabFilter Pro-C 1.23 (64-bit) (HKLM-x32\...\FabFilter Pro-C 1.23 (64-bit)) (Version:  - )
FabFilter Pro-G 1.13 (64-bit) (HKLM-x32\...\FabFilter Pro-G 1.13 (64-bit)) (Version:  - )
Finale 2011 (HKLM-x32\...\Finale 2011) (Version: 2011.b.r2.2 - MakeMusic)
FL Studio 10 (HKLM-x32\...\FL Studio 10) (Version:  - Image-Line)
FL Studio 9 (HKLM-x32\...\FL Studio 9) (Version:  - Image-Line)
FLAC 1.2.1b (remove only) (HKLM-x32\...\FLAC) (Version: 1.2.1b - Xiph.org)
FormatFactory 3.6.0.0 (HKLM-x32\...\FormatFactory) (Version: 3.6.0.0 - Format Factory)
Garritan ARIA Player v1.02 (HKLM\...\__ARIA_1012___is1) (Version: v1.0.2.1 - Garritan)
Garritan Instruments for Finale (HKLM\...\__ARIA_1013___is1) (Version: v1.0.2.2 - Garritan)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hardcore (HKLM-x32\...\Hardcore) (Version:  - Image-Line)
Hauptwerk (HKLM-x32\...\Hauptwerk) (Version: 4.0.0.724 - Milan Digital Audio)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{67C090D6-109A-47D7-8DED-4160C4D96F32}) (Version: 4.0.4.1 - Hewlett-Packard)
HP BIOS Configuration Utility (HKLM-x32\...\{1B0AE7F1-30A4-4F70-BB8A-99BE988E4652}) (Version: 3.0.13.1 - Hewlett-Packard Company)
HP Connection Manager (HKLM-x32\...\{7A6B4340-7090-418F-8976-EE9650B35550}) (Version: 4.1.22.1 - Hewlett-Packard Company)
HP ESU for Microsoft Windows 7 (HKLM-x32\...\{FFBDA363-A033-4F32-8DE0-AEF0F105410E}) (Version: 1.0.3.1 - Hewlett-Packard)
HP Integrated Module with Bluetooth wireless technology (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.0.9602 - Broadcom Corporation)
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.14.1 - Hewlett-Packard Company)
HP SoftPaq Download Manager (HKLM-x32\...\{85e65e57-1427-437c-a510-313d48989f8f}) (Version: 4.2.2.0 - HP)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.3.34.7 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.5.32.37 - Hewlett-Packard Company)
HP USB Docking Video (HKLM\...\{44862CE1-E9E8-4A6A-A33A-9A737A68CCE5}) (Version: 5.2.22372.0 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{1061DF04-CF33-40B0-8360-D07C9BBEB122}) (Version: 3.50.10.1 - Hewlett-Packard)
hppLaserJetService (HKLM-x32\...\{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppP1100P1560P1600SeriesLaserJetService (HKLM-x32\...\{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}) (Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppusgP1100P1560P1600Series (HKLM-x32\...\{853F464A-B2B8-404E-BA3E-B98FF6862C41}) (Version: 1.0.0.1 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line)
IL Shared Libraries (HKLM-x32\...\IL Shared Libraries) (Version:  - Image-Line)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel Driver Update Utility (HKLM-x32\...\{a699b395-cd93-4135-85ec-828113841355}) (Version: 2.2.0.6 - Intel)
Intel® Active Management Technology Device Software (HKLM\...\MESOL) (Version:  - )
Intel® Driver Update Utility 2.2.0.6 (HKLM-x32\...\{7B8CD972-B958-48BC-8727-7EE591A88AA5}) (Version: 2.2.0.1 - Intel) Hidden
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - )
Intel® Network Connections 20.4.207.0 (HKLM\...\PROSetDX) (Version: 20.4.207.0 - Intel)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{CCAFF072-4DDB-4846-963D-15F02A8E9472}) (Version: 13.00.0000 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Interlok driver setup x64 (HKLM\...\{25613C10-27D2-410B-942B-D922D5C3A7BE}) (Version: 5.9.10 - PACE Anti-Piracy, Inc.)
iTunes (HKLM\...\{9946A4F7-E0FD-4A33-82D1-06CBFFBBB9F9}) (Version: 12.5.1.21 - Apple Inc.)
iZotope Ozone 4 (HKLM-x32\...\iZotope Ozone 4_is1) (Version: 4.04 - iZotope, Inc.)
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
JBridge (HKLM-x32\...\JBridge) (Version:  - JBridge)
Kodak AIO Printer (HKLM\...\{27EF8E7F-88D1-4ec5-ADE2-7E447FDF114E}) (Version: 7.8.1.0 - Eastman Kodak Company) Hidden
KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.8.5.2 - Eastman Kodak Company)
LaCie Desktop Manager 2.3.0 (HKLM-x32\...\{3845209F-142E-4F48-B61A-AA34D2DB54BB}_is1) (Version: 2.3.0 - LaCie)
LADSPA_plugins-win-0.4.15 (HKLM-x32\...\LADSPA_plugins-win_is1) (Version:  - Audacity Team)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
LG USB Modem driver (HKLM-x32\...\{C3ABE126-2BB2-4246-BFE1-6797679B3579}) (Version:  - )
LightScribe System Software (HKLM-x32\...\{F132000C-1CBA-458F-BF2F-FD43D59410F9}) (Version: 1.18.27.10 - LightScribe)
LightScribe Template Labeler (HKLM-x32\...\{8A03241E-7A3C-401D-B0CE-B3096F50AE6F}) (Version: 1.18.27.10 - LightScribe)
Logitech Options (HKLM\...\LogiOptions) (Version:  - Logitech)
Logitech SetPoint 6.67 (HKLM\...\sp6) (Version: 6.67.83 - Logitech)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
MEGAsync (HKLM-x32\...\MEGAsync) (Version:  - Mega Limited)
MergeModule_x64 (HKLM\...\{12DCC5A7-0100-4433-B4FF-217A3C5DC83B}) (Version: 9.3.00 - Sony Corporation) Hidden
MergeModule_x86 (HKLM-x32\...\{DD7721BB-CF1C-4DC9-AD87-8D5FB75413B7}) (Version: 9.3.00 - Sony Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Silverlight 5 SDK (HKLM-x32\...\{E1FBB3D4-ADB0-4949-B101-855DA061C735}) (Version: 5.0.61118.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 49.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.2 (x86 en-US)) (Version: 49.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.2.6136 - Mozilla)
Mp3tag v2.78 (HKLM-x32\...\Mp3tag) (Version: v2.78 - Florian Heidenreich)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Neat Video v3.1.0 Pro plug-in for Sony Vegas (64-bit) (HKLM\...\Neat Video for Sony Vegas_is1) (Version:  - Neat Video team, ABSoft)
NVIDIA Graphics Driver 332.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 332.50 - NVIDIA Corporation)
NVIDIA nView 141.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 141.00 - NVIDIA Corporation)
NVIDIA WMI 2.16.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.16.0 - NVIDIA Corporation)
ocr (HKLM-x32\...\{BFBCF96F-7361-486A-965C-54B17AC35421}) (Version: 6.2.3.50 - Eastman Kodak Company) Hidden
PACE License Support Win64 (HKLM\...\{90365F43-ACDA-4b4f-87CC-4BAD304C23AD}) (Version: 3.1.1.1554 - PACE Anti-Piracy, Inc.) Hidden
PACE License Support Win64 (HKLM-x32\...\InstallShield_{90365F43-ACDA-4b4f-87CC-4BAD304C23AD}) (Version: 3.1.1.1554 - PACE Anti-Piracy, Inc.)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 3.5.108 - PDF Complete, Inc)
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.212.0 - Tracker Software Products Ltd)
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PLAY 5.0.0 (HKLM-x32\...\EW PLAY_is1) (Version: 5.0.0 - EastWest Sounds, Inc.)
PlayMemories Home (HKLM-x32\...\{94F4815B-755A-4FFA-AFDC-EE8FE776981E}) (Version: 5.1.00.12260 - Sony Corporation)
PMB_ModeEditor (HKLM-x32\...\{D5318740-B088-4B1A-B6A8-1F90A172CCD1}) (Version: 9.3.00 - Sony Corporation) Hidden
PMB_ServiceUploader (HKLM-x32\...\{E7FDF11C-12BB-4D6F-9B6D-F8E488C776DC}) (Version: 10.1.00 - Sony Corporation) Hidden
PoiZone (HKLM-x32\...\PoiZone) (Version:  - Image-Line)
PreReq (HKLM-x32\...\{DA5BDB2A-12F0-4343-8351-21AAEB293990}) (Version: 6.2.4.0 - Eastman Kodak Company) Hidden
QL Ministry of Rock (HKLM-x32\...\{E19BFB47-07CB-41DA-B1EC-7E7A62F6FCD8}) (Version: 1.0.0 - EastWest Sounds, Inc.)
QL Ministry of Rock Sample Library Updater (HKLM-x32\...\{E76C8763-245E-4D98-9049-97D6B2364E89}) (Version: 1.0.005 - EastWest Sounds, Inc.)
QLBCASL (HKLM-x32\...\{F1D7AC58-554A-4A58-B784-B61558B1449A}) (Version: 6.40.17.2 - Hewlett-Packard) Hidden
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Recuva (HKLM\...\Recuva) (Version: 1.48 - Piriform)
RICOH Media Driver (HKLM-x32\...\{F5CC2EF8-20A4-4366-A681-3FE849E65809}) (Version: 2.10.00.04 - RICOH)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Sawer (HKLM-x32\...\Sawer) (Version:  - Image-Line)
SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version:  - Seagate Technology)
Sentinel Runtime (HKLM-x32\...\{F3B75675-67AC-4349-8673-3AC0C29165C0}) (Version: 7.32.1.52786 - SafeNet Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype Web Plugin (HKLM-x32\...\{DF6DC2FB-6783-4340-8B98-401CB656AD3A}) (Version: 7.26.0.48 - Skype Technologies S.A.)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2C06_hpZ1379y) (Version: 7.80.3.52 - Conexant Systems)
Speccy (HKLM\...\Speccy) (Version: 1.23 - Piriform)
Steinberg Cubase 6 64bit (HKLM\...\{C6651CD0-4892-4465-96AC-C9864A695FF9}) (Version: 6.0.7 - Steinberg Media Technologies GmbH)
Steinberg Cubase LE AI Elements 6 64bit (HKLM\...\{8EEEB23E-A3EB-44A4-AEE9-D2FD6F96E4A0}) (Version: 6.0.7 - Steinberg Media Technologies GmbH)
Steinberg Drum Loop Expansion 01 (HKLM-x32\...\{490BF87E-1F75-4453-BF55-9F540543A3CA}) (Version: 2.0.0.0 - Steinberg Media Technologies GmbH)
Steinberg Groove Agent ONE Content (HKLM-x32\...\{BD86F1AC-B594-46E4-85DC-1258AC9E2232}) (Version: 1.0.0.003 - Steinberg Media Technologies GmbH)
Steinberg Groove Agent ONE Vintage Beatboxes (HKLM-x32\...\{DBF4BC99-53F1-4C97-84C3-7557D103E182}) (Version: 1.0.0.000 - Steinberg Media Technologies GmbH)
Steinberg HALion Sonic SE 64bit (HKLM\...\{B99C316B-C135-43B5-8E77-2BC5E241F964}) (Version: 1.5.2 - Steinberg Media Technologies GmbH)
Steinberg HALion Sonic SE Content (HKLM-x32\...\{A5051ABF-A497-4C3C-85EA-F7A4D5C19B82}) (Version: 1.5.2.000 - Steinberg Media Technologies GmbH)
Steinberg HALion Sonic SE Content for Cubase LE AI Elements (HKLM-x32\...\{CF45002F-2205-4116-BB51-2D015F436CAC}) (Version: 1.5.2.000 - Steinberg Media Technologies GmbH)
Steinberg LoopMash Content (HKLM-x32\...\{4D454CF8-12FD-464D-B57B-B46FE27B78BB}) (Version: 2.0.0.000 - Steinberg Media Technologies GmbH)
Steinberg LoopMash Content 2 (HKLM-x32\...\{88C337F0-4CF2-4098-BDC0-D94859ECA2B4}) (Version: 1.0.0.000 - Steinberg Media Technologies GmbH)
Steinberg mp3 Encoder (HKLM-x32\...\{FABDD85B-EE3E-4742-964D-06E350A90984}) (Version: 1.0.3.109 - Steinberg Media Technologies GmbH)
Steinberg mp3 Encoder 64bit (HKLM\...\{BF4122F6-E52A-48E2-A49A-77CA7AA4EA24}) (Version: 1.0.3.109 - Steinberg Media Technologies GmbH)
Steinberg REVerence Content 01 (HKLM-x32\...\{532B917B-8235-4FA5-BE36-643A8BB053A5}) (Version: 2.0.1.000 - Steinberg Media Technologies GmbH)
Steinberg VST Amp Rack Content 01 (HKLM-x32\...\{8CBA7E47-48DA-47DC-8E98-6984BA830295}) (Version: 1.0.0.000 - Steinberg Media Technologies GmbH)
Superior Drummer 32-bit (HKLM-x32\...\{009AC76E-1A66-4682-82B7-417E77F3C648}) (Version: 2.3.2 - Toontrack)
Superior Drummer 64-bit (HKLM\...\{22029AEE-38DF-4E35-AEF4-FE8CA3F6667F}) (Version: 2.3.2 - Toontrack)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.24.0 - Synaptics Incorporated)
Synthesia (HKLM-x32\...\Synthesia) (Version: 9 - Synthesia LLC)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.56083 - TeamViewer)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Toontrack solo (HKLM-x32\...\{5866520C-8857-4986-833A-039F4584C3F7}) (Version: 1.3.2 - Toontrack)
Toontrack solo 64 bit (HKLM\...\{FA9D0D8C-FDD1-45C2-8291-079FBA72D2CB}) (Version: 1.3.2 - Toontrack)
Toxic Biohazard (HKLM-x32\...\Toxic Biohazard) (Version:  - Image-Line)
Trillian (HKLM-x32\...\Trillian) (Version:  - Cerulean Studios, LLC)
Tube Toolbox (HKLM-x32\...\{F659CCC7-63C8-49CC-8A76-34131CE5D3A8}) (Version: 2.10.5 - Sincell)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.3f1 - Unity Technologies ApS)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Vegas Pro 13.0 (64-bit) (HKLM\...\{1EEE0BEE-0BC8-11E5-A19E-F04DA23A5C58}) (Version: 13.0.453 - Sony)
VideoBrowser (HKLM-x32\...\{D79DC615-EC9F-4EFA-9482-5911168D8F32}) (Version: 2.07.272 - PIXELA)
Visual C++ Redistributables (HKLM-x32\...\InstallShield_{C2AF7B2D-7018-414B-9B8B-D3C9F3BED04F}) (Version: 1.00.0000 - PACE Anti-Piracy, Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
VMware Player (HKLM\...\{E452E727-86B8-4233-8CC3-41FD817AFAFF}) (Version: 6.0.7 - VMware, Inc.) Hidden
VMware Player (HKLM-x32\...\VMware_Player) (Version: 6.0.7 - VMware, Inc)
Vuze (HKLM-x32\...\8461-7759-5462-8226) (Version: 5.5.0.0 - Azureus Software, Inc.)
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.3.11w3 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.65  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows 7 Default Setting (HKLM-x32\...\{E70E6183-F6EC-45B4-AFA4-0C3C36D4B664}) (Version: 1.0.0.8 - Hewlett-Packard)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
WordBuilder PLAY 64 Bit (HKLM\...\{67F7DF2B-1B41-4105-807F-CED2CE6188A3}) (Version: 1.0.1 - EastWest Sounds, Inc.)
XSplit Broadcaster (HKLM-x32\...\{4BC33FAB-4249-44D7-88A3-22682C577EE3}) (Version: 1.3.1310.1103 - SplitMediaLabs)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
YAMAHA Musicsoft Downloader 5 (HKLM-x32\...\{6D3C6846-CDB6-418F-8FDB-DA21FE064F86}) (Version:  - )
Yamaha Steinberg USB Driver (HKLM\...\{D58E72D3-4EF3-4EDC-AF17-89DBA0E3D1AA}) (Version: 1.9.6 - Yamaha Corporation) Hidden
Yamaha Steinberg USB Driver (HKLM-x32\...\InstallShield_{D58E72D3-4EF3-4EDC-AF17-89DBA0E3D1AA}) (Version: 1.9.6 - Yamaha Corporation)
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)

========================= Memory info: ===================================
Percentage of memory in use: 41%
Total physical RAM: 8127.3 MB
Available physical RAM: 4770.82 MB
Total Virtual: 16252.79 MB
Available Virtual: 12470.82 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:698.54 GB) (Free:33.35 GB) NTFS
2 Drive e: (GSP1RMCPRXFRER_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF

========================= Users: ========================================
User accounts for \\KRBALITZ

Administrator            Guest                    Kyle Robert Balitz       


**** End of log ****


Edited by hamluis, 07 November 2016 - 06:04 PM.
Removed unnecessary quotebox - Hamluis.


#5 cheonhopark

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Posted 07 November 2016 - 04:54 PM

Yes I have done this method and still could not find any issues, I may have to do a repair install.

 

 

Since you have the installation disc do a Startup Repair from the System Recovery options.  The instructions below will explain how.

 

Repair Installation Instructions
 
Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.
 
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, do so.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

 



#6 cheonhopark

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Posted 07 November 2016 - 07:31 PM

Hello everybody, I decided to open the laptop today and as I suspected I did not see anything too evasive. I blew air into the fans and there does not seem to be a lot of dust. I attached a photo. When I turned on the laptop again today, something strange is happening and the network icon that normal showed up on my task bar is missing? I am not sure if this is a power issue or not, I will do a HDD diagnostic in dos but I assume there will be no issues thank you.

 

 

Attached Files



#7 cheonhopark

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Posted 07 November 2016 - 08:13 PM

This is the updated Speccy. The motherboard and graphics temperature seemed to reduce and the network icon shows back up.

 

http://speccy.piriform.com/results/6TS8KZFVzcal5eFpYOduV2M

Attached Files



#8 cheonhopark

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Posted 07 November 2016 - 08:54 PM

Hello I apologize for all the replies but I have been trying to pinpoint the issue I been looking at other forums and even though I did a virus scan there may be malware present, is there a default way on how to find malware for your forums? I used malwarebytes a few days ago and it did not find anything either however.

 

https://www.sysnative.com/forums/windows-update/4797-windows-update-problem-3.html



#9 hamluis

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Posted 08 November 2016 - 07:59 AM

The temperature anomaly with your graphics card and the motherboard...is key, IMO.  Especially since your CPU does not have a evident temperature problem.

 

I could move this topic to a malware forum but I don't think that's going to be of any value for what appears to be hardware related problems.

 

Louis



#10 dc3

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Posted 08 November 2016 - 09:50 AM

There is a very large discrepancy between the CPU temperature and those of the motherboard and the graphics.  I've found such discrepancies with Speccy before and used a different hardware monitor to compare the temperatures.  I believe this is the case here.

 

Please download and run http://www.cpuid.com.  

 

Either take a screen shot or create a image with the Snipping tool and post it in your topic.

 

You can post the image in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options
 
Post2_zpsf05c0430.png
 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.
 
attachment_zps9v6amtri.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 cheonhopark

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Posted 08 November 2016 - 04:22 PM

Hello I am unfamiliar with this program and I am not sure if I posted what you need. And I agree, I do not believe this is a software issue. It could be hardware or driver. I went through the scan it found nothing.

 

From attached - Louis

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version            1.77.0.x64

Processors
-------------------------------------------------------------------------

Number of processors        1
Number of threads        2

APICs
-------------------------------------------------------------------------

Processor 0    
    -- Core 0    
        -- Thread 0    0
    -- Core 1    
        -- Thread 0    1

Timers
-------------------------------------------------------------------------

    ACPI timer        3.580 MHz
    HPET timer        14.318 MHz
    Perf timer        2.533 MHz
    Sys timer        1.000 KHz


Processors Information
-------------------------------------------------------------------------

Processor 1            ID = 0
    Number of cores        2 (max 2)
    Number of threads    2 (max 2)
    Name            Intel Mobile Core 2 Duo
    Codename        Penryn
    Specification        Intel® Core™2 Duo CPU     T9500  @ 2.60GHz
    Package (platform ID)    Socket P (478) (0x7)
    CPUID            6.7.6
    Extended CPUID        6.17
    Core Stepping        C0
    Technology        45 nm
    Core Speed        2593.3 MHz
    Multiplier x Bus Speed    13.0 x 199.5 MHz
    Rated Bus speed        798.0 MHz
    Instructions sets    MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T, VT-x
    L1 Data cache        2 x 32 KBytes, 8-way set associative, 64-byte line size
    L1 Instruction cache    2 x 32 KBytes, 8-way set associative, 64-byte line size
    L2 cache        6144 KBytes, 24-way set associative, 64-byte line size
    FID/VID Control        yes
    FID range        6.0x - 13.0x
    Max VID            1.138 V



    Temperature 0        21 degC (69 degF) (Core #0)
    Temperature 1        23 degC (73 degF) (Core #1)
    Clock Speed 0        2593.34 MHz (Core #0)
    Clock Speed 1        2693.09 MHz (Core #1)
 

Attached Files


Edited by hamluis, 08 November 2016 - 04:52 PM.


#12 cheonhopark

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Posted 08 November 2016 - 05:15 PM

Hello, I think I ran the wrong program but this one does show temperature is very very high what are some tips about over heating motherboard and video cards? Do I need to buy thermal paste? I am unfamiliar with doing that in laptops. Does it mean it is time for a new laptop? Or do you have other solutions towards why my laptop is getting so hot? I do have it on a cooling pad. Thanks everyone.

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#13 cheonhopark

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Posted 08 November 2016 - 05:46 PM

I opened the laptop up and it appears the heatsink and fan is very hot. Is there a way to fix this or will I need to replace the part all together? immeditately my laptop shut of and went back into repair mode.

Attached Files



#14 dc3

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Posted 09 November 2016 - 10:58 AM

Hello, I think I ran the wrong program but this one does show temperature is very very high what are some tips about over heating motherboard and video cards? Do I need to buy thermal paste? I am unfamiliar with doing that in laptops. Does it mean it is time for a new laptop? Or do you have other solutions towards why my laptop is getting so hot? I do have it on a cooling pad. Thanks everyone.

Please post the image of these temperatures and voltages.  I will not download anything to my computer unless I know exactly what is contained.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 dc3

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Posted 09 November 2016 - 11:00 AM

I opened the laptop up and it appears the heatsink and fan is very hot. Is there a way to fix this or will I need to replace the part all together? immeditately my laptop shut of and went back into repair mode.

If blowing the dust out with canned air doesn't resolve the overheating issue you may need to clean off the old thermal compound and apply a new layer.

 

OEM manufacturers usually set the computer so that it can't be overclocked, but I have to ask... is this computer overclocked?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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