There are no memory dumps in the uploaded reports.
There are no memory dumps listed in the KernelDumpList.txt report
There is one BSOD listed in the WER section of the MSINFO32 report. It looks like it was a STOP 0x1a error: http://www.carrona.org/bsodindx.html#0x0000001A
If using a disk cleaning program (such as CCleaner), please stop using it while we're troubleshooting.
Your UEFI/BIOS (version V1.1) dates from 2013. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).
Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates. It only takes one update to cause a problem, so it's essential that you have all of them. The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
This device has a problem in Device Manager:
USB Input Device USB\VID_05AC&PID_9222\6&2346E9BD&0&2 This device cannot start.
This appears to belong to the Apple Cinema Display that you're using.
Please download and install the latest (W10 compatible) drivers for this device.
As Apple has ended support for this device, you may not be able to use it.
MSI Afterburner (along with EVGA Precision and Riva Tuner) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
I would suggest these steps:
Beyond this I have these 5 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, compatible updates for your system from the manufacturer's website (to include BIOS/UEFI).
3. Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4. Start with these free hardware diagnostics: http://www.carrona.org/hwdiag.html
5. If ALL of the hardware tests pass, then run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.