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Browser can not open google or yahoo webiste


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13 replies to this topic

#1 alexan_sim

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Posted 06 November 2016 - 10:03 AM

Hi All,

 

My firefox browser can not open the google or yahoo webiste when I use my laptop at home. But, connecting to other networks at other places (eg. school or restaurant) , I can browse any google sites.

There is no problem for me to use my phone to connect to my home network and browse any websites except my laptop.

 

I have used antivirus and malwarebyte programs to deep scan my computer and the results are ok. Does anyone know what is the problem ?

 

Mod Edit:  Removed HJT data, not allowed/used in this forum - Hamluis.


Edited by hamluis, 06 November 2016 - 02:32 PM.


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#2 JohnC_21

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Posted 06 November 2016 - 11:03 AM

This sounds like a DNS issue vs a malware issue. See if using OpenDNS servers lets you access Google and Yahoo.

 

Be sure to flush your DNS cache and Web cache after adding the OpenDNS servers. Reboot if flushing the DNS cached does not let you access Google or Yahoo.

 

https://support.opendns.com/hc/en-us/articles/228006907-Windows-8-Configuration



#3 alexan_sim

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Posted 06 November 2016 - 10:04 PM

Hi, JohnC_21

 

I am using Windows 10 now. May anyone help me to check my host file below? is it correct ? I noticed there are two lines at the bottom added by Spybot program which I uninstalled recently.

 

------------------------------------------------------------------------------------------------------------------------------------------------------

# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.
#       127.0.0.1       localhost
#       ::1             localhost
# Start of entries inserted by Spybot - Search & Destroy
# End of entries inserted by Spybot - Search & Destroy

------------------------------------------------------------------------------------------------------------------------------------------------------



#4 JohnC_21

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Posted 06 November 2016 - 10:40 PM

The HOSTS file looks normal. 

 

For Windows 10 the procedure is similar.

 

Here are the instructions for Windows 10.

 

https://support.opendns.com/hc/en-us/articles/228007207-Windows-10-Configuration-Instructions



#5 alexan_sim

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Posted 06 November 2016 - 11:07 PM

Hi,

I have done the following:

 

Use the following DNS server addresses and type OpenDNS' addresses (208.67.222.222 and 208.67.220.220) in the Preferred DNS server and Alternate DNS server fields.

 

But, after I restart the laptop, this setting will be set and used 'Obtain DNS server address automatically'. So, I can not use these addresses 208.67.222.222 and 208.67.220.220 at all.



#6 alexan_sim

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Posted 06 November 2016 - 11:11 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by PHILIP SIM_2 (ATTENTION: The logged in user is not administrator) on 07-11-2016 at 12:10:06
Running from "I:\Firefox Download"
Microsoft Windows 10 Home  (X64)
Model: HP Pavilion DV4-3008 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Ralink RT5390 802.11b/g/n WiFi Adapter = Wireless Network Connection, 18 Aug 14 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64
set interface interface="Local Area Connection 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection, 18 Aug 14" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 14" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : PHILIPSIM-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : utm.my
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 98-4B-E1-EA-61-05
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : EC-55-F9-B7-C1-2C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : EC-55-F9-B7-C1-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection, 18 Aug 14:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : EC-55-F9-B7-C1-2A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Temporary IPv6 Address. . . . . . : 2001:e68:4428:7d03:dc81:421a:ac90:3ca2(Deprecated)
   IPv6 Address. . . . . . . . . . . : 2001:e68:4428:7d03:dd5a:1b6:7e42:78a7(Deprecated)
   Link-local IPv6 Address . . . . . : fe80::dd5a:1b6:7e42:78a7%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.36(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, November 7, 2016 11:44:01 AM
   Lease Expires . . . . . . . . . . : Thursday, November 10, 2016 11:44:01 AM
   Default Gateway . . . . . . . . . : fe80::1%12
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 518804985
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-43-C8-C4-EC-55-F9-B7-C1-2A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   Primary WINS Server . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2404:6800:4001:807::200e
      216.58.196.78


Pinging google.com [216.58.196.78] with 32 bytes of data:
Reply from 216.58.196.78: bytes=32 time=24ms TTL=56
Reply from 216.58.196.78: bytes=32 time=23ms TTL=56

Ping statistics for 216.58.196.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 23ms, Maximum = 24ms, Average = 23ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=233ms TTL=52
Reply from 206.190.36.45: bytes=32 time=234ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 233ms, Maximum = 234ms, Average = 233ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...98 4b e1 ea 61 05 ......Realtek PCIe GBE Family Controller
 15...ec 55 f9 b7 c1 2c ......Microsoft Wi-Fi Direct Virtual Adapter
 17...ec 55 f9 b7 c1 2b ......Microsoft Hosted Network Virtual Adapter
 12...ec 55 f9 b7 c1 2a ......Ralink RT5390 802.11b/g/n WiFi Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.36     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link      192.168.1.36    311
     192.168.1.36  255.255.255.255         On-link      192.168.1.36    311
    192.168.1.255  255.255.255.255         On-link      192.168.1.36    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      192.168.1.36    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      192.168.1.36    311
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     71 ::/0                     fe80::1
  1    331 ::1/128                  On-link
 12     71 2001:e68:4428:7d03::/64  On-link
 12     71 2001:e68:4428:7d03::/64  fe80::1
 12    311 2001:e68:4428:7d03:dc81:421a:ac90:3ca2/128
                                    On-link
 12    311 2001:e68:4428:7d03:dd5a:1b6:7e42:78a7/128
                                    On-link
 12    311 fe80::/64                On-link
 12    311 fe80::dd5a:1b6:7e42:78a7/128
                                    On-link
  1    331 ff00::/8                 On-link
 12    311 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\LavasoftTcpService64.dll [425744] (Lavasoft Limited)
x64-Catalog9 02 C:\Windows\System32\LavasoftTcpService64.dll [425744] (Lavasoft Limited)
x64-Catalog9 03 C:\Windows\System32\LavasoftTcpService64.dll [425744] (Lavasoft Limited)
x64-Catalog9 04 C:\Windows\System32\LavasoftTcpService64.dll [425744] (Lavasoft Limited)
x64-Catalog9 05 C:\Windows\System32\LavasoftTcpService64.dll [425744] (Lavasoft Limited)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 17 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/07/2016 11:21:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 10.0.14393.351, time stamp: 0x5801a56f
Faulting module name: UninstallExplorer.dll, version: 1.0.7.16, time stamp: 0x556c36ef
Exception code: 0xc0000005
Fault offset: 0x00000000000d3dcb
Faulting process id: 0x1640
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5

Error: (11/07/2016 10:55:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.

Error: (11/06/2016 09:20:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.351, time stamp: 0x5801a3a8
Exception code: 0xc0000374
Fault offset: 0x000d98f1
Faulting process id: 0x8a8
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5

Error: (11/03/2016 01:42:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0x28c8
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5

Error: (11/02/2016 10:24:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0xdb0
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5

Error: (11/02/2016 11:31:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0x674
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5

Error: (11/02/2016 01:07:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0x2a4c
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5

Error: (11/02/2016 12:27:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: Acrobat.exe, version: 7.0.0.1333, time stamp: 0x41bee038
Faulting module name: Multimedia.api, version: 7.0.0.1333, time stamp: 0x41bedef3
Exception code: 0xc0000409
Fault offset: 0x00064aa2
Faulting process id: 0x2474
Faulting application start time: 0xAcrobat.exe0
Faulting application path: Acrobat.exe1
Faulting module path: Acrobat.exe2
Report Id: Acrobat.exe3
Faulting package full name: Acrobat.exe4
Faulting package-relative application ID: Acrobat.exe5

Error: (11/01/2016 07:57:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: AcroRd32.exe, version: 15.20.20039.7108, time stamp: 0x57eee485
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000008
Fault offset: 0x21ba8aaa
Faulting process id: 0x23e4
Faulting application start time: 0xAcroRd32.exe0
Faulting application path: AcroRd32.exe1
Faulting module path: AcroRd32.exe2
Report Id: AcroRd32.exe3
Faulting package full name: AcroRd32.exe4
Faulting package-relative application ID: AcroRd32.exe5

Error: (11/01/2016 01:04:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000374
Fault offset: 0x000d9841
Faulting process id: 0x1640
Faulting application start time: 0xAvastSvc.exe0
Faulting application path: AvastSvc.exe1
Faulting module path: AvastSvc.exe2
Report Id: AvastSvc.exe3
Faulting package full name: AvastSvc.exe4
Faulting package-relative application ID: AvastSvc.exe5


System errors:
=============
Error: (11/07/2016 11:58:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/07/2016 11:44:03 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Error: (11/07/2016 11:43:59 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.34 with the system
having network hardware address 88-32-9B-47-91-CD. Network operations on this system may
be disrupted as a result.

Error: (11/07/2016 11:20:31 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/07/2016 11:17:19 AM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Error: (11/07/2016 11:14:37 AM) (Source: DCOM) (User: PHILIPSIM-HP)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}

Error: (11/07/2016 11:13:18 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Time Broker service, but this action failed with the following error:
%%1056 = An instance of the service is already running.


Error: (11/07/2016 11:11:18 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (11/07/2016 11:11:18 AM) (Source: Service Control Manager) (User: )
Description: The Time Broker service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (11/07/2016 11:11:18 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Passport Container service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (11/07/2016 11:21:17 AM) (Source: Application Error)(User: )
Description: Explorer.EXE10.0.14393.3515801a56fUninstallExplorer.dll1.0.7.16556c36efc000000500000000000d3dcb164001d238a5e94f7c0cC:\WINDOWS\Explorer.EXEC:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer.dllc3dc6681-dcf7-4be8-9272-4c70e70c3c74

Error: (11/07/2016 10:55:35 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1

Error: (11/06/2016 09:20:43 PM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.3515801a3a8c0000374000d98f18a801d238152b2e642aI:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll1f0e0a8a-592e-4504-ad16-cdef357ecddb

Error: (11/03/2016 01:42:48 AM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.057898d9dc0000374000d984128c801d23514dea83ffeI:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll29ccecff-a0f3-436a-a75e-16c85c9edb5d

Error: (11/02/2016 10:24:41 PM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.057898d9dc0000374000d9841db001d234e34e5a3c76I:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll718570ba-7747-487e-ab5b-bf5c51e22752

Error: (11/02/2016 11:31:39 AM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.057898d9dc0000374000d984167401d2346283b600dbI:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll0e2a553d-df00-4eaf-b7b2-cbd104e21df5

Error: (11/02/2016 01:07:58 AM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.057898d9dc0000374000d98412a4c01d23398d6e7327eI:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll281cddbc-4ef3-460b-9a16-f80ff05dbb89

Error: (11/02/2016 12:27:20 AM) (Source: Application Error)(User: )
Description: Acrobat.exe7.0.0.133341bee038Multimedia.api7.0.0.133341bedef3c000040900064aa2247401d23450c6a11947I:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\Acrobat.exeI:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\plug_ins\Multimedia.api1e061e88-d749-4557-b2b6-1cf83f4f8687

Error: (11/01/2016 07:57:14 PM) (Source: Application Error)(User: )
Description: AcroRd32.exe15.20.20039.710857eee485unknown0.0.0.000000000c000000821ba8aaa23e401d2339504d6d43cC:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exeunknown0494e441-cefd-4129-a129-3b4d0c3f5c26

Error: (11/01/2016 01:04:22 AM) (Source: Application Error)(User: )
Description: AvastSvc.exe12.3.3154.057b5c39dntdll.dll10.0.14393.057898d9dc0000374000d9841164001d233906ec69925I:\Program Files\AVAST Software\Avast\AvastSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll0a4b2223-000c-47c9-ad77-33746fc802c1


CodeIntegrity Errors:
===================================
  Date: 2016-11-06 21:00:23.046
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:23.022
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:22.974
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\MSDATASRC\7.0.3300.0__b03f5f7f11d50a3a\MSDATASRC.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:22.714
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:22.465
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:22.363
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\MSDATASRC\7.0.3300.0__b03f5f7f11d50a3a\MSDATASRC.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:20.101
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 21:00:19.368
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\stdole\7.0.3300.0__b03f5f7f11d50a3a\stdole.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 20:56:38.614
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\Microsoft.StdFormat\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.StdFormat.dll that did not meet the Microsoft signing level requirements.

  Date: 2016-11-06 20:56:38.576
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe) attempted to load \Device\HarddiskVolume3\Windows\assembly\GAC\ADODB\7.0.3300.0__b03f5f7f11d50a3a\ADODB.dll that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================

7-Zip 4.65 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0465-000001000000}) (Version: 4.65.00.0 - Igor Pavlov)
ActiveCheck component for HP Active Support Library (HKLM-x32\...\{254C37AA-6B72-4300-84F6-98A82419187E}) (Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe Acrobat 7.0 Professional (HKLM-x32\...\Adobe Acrobat 7.0 Professional) (Version: 7.0.0 - Adobe Systems)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.185 - Adobe Systems Incorporated)
Adobe Illustrator CS2 (HKLM-x32\...\Adobe Illustrator CS2) (Version: 12.000.000 - Adobe Systems Inc.)
Adobe Photoshop CS5.1 (HKLM-x32\...\{9158FF30-78D7-40EF-B83E-451AC5334640}) (Version: 12.1 - Adobe Systems Incorporated)
Advanced SystemCare 9 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 9.4.0 - IObit)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) Hidden
Alipay Cert Component 2.5.0.0 (HKCU\...\AlipayCert) (Version: 2.5.0.0 - Alipay.com Co., Ltd.)
Altium Designer Summer 09 (HKLM-x32\...\{9BF3C220-0401-4945-A46F-63AFE6F4C114}) (Version: 9.3.1.19182 - Altium Limited)
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
AMD Catalyst Install Manager (HKLM\...\{7E5DC2C5-115A-322B-976C-219237FAED66}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Free Antivirus (HKLM-x32\...\avast) (Version: 12.3.2280 - AVAST Software)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
Canon E510 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_E510_series) (Version: 1.00 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - ‪Canon Inc.‬)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 4.0.0 - Canon Inc.)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP250 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP250_series) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.0.0 - Canon Inc.)
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
COSMOSM 2011 x64 Edition (2010/165) (HKLM\...\{A20610CB-510A-44C5-A52F-9A6F887507F9}) (Version: 18.0.02000 - SolidWorks Corporation) Hidden
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3525 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.2.1.3609 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
Driver Booster 2.4 (HKLM-x32\...\Driver Booster_is1) (Version: 2.4 - IObit)
Dropbox (HKCU\...\Dropbox) (Version: 3.18.1 - Dropbox, Inc.)
EndNote X7 (HKLM-x32\...\{86B3F2D6-AC2B-0017-8AE1-F2F77F781B0C}) (Version: 17.5.0.9325 - Thomson Reuters)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
FinePrint (HKLM\...\FinePrint) (Version: 7.21 - FinePrint Software, LLC)
FLV Media Player version 1.3 (HKLM-x32\...\{0E08BAC8-845B-4327-8CDB-4B0F8C9857A5}_is1) (Version: 1.3 - FLVMPlayer)
Free Download Manager (HKCU\...\{43781dff-e0df-49ce-a6d2-47da96a485e7}}_is1) (Version: 5.1.15.4296 - FreeDownloadManager.ORG)
Google Drive (HKLM-x32\...\{459CE109-4E46-4340-92BC-054642BC3BC2}) (Version: 1.31.2873.2758 - Google, Inc.)
Google Earth Plug-in (HKLM-x32\...\{57BB4801-61C8-4E74-9672-2160728A461E}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{0DF3F266-B52E-4309-B3CC-233607DF4E50}) (Version: 4.1.1.6 - Hewlett-Packard Company)
HP CloudDrive (HKLM-x32\...\ZumoDrive) (Version:  - Zecter Inc.)
HP Documentation (HKLM-x32\...\{9B10540D-2565-407A-BD3B-8E1655479C79}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP On Screen Display (HKLM-x32\...\{124DB96E-CBF5-44FB-AB59-7D2444DEC777}) (Version: 1.0.7 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{E44578C7-4667-4124-8BC2-1161BCA54978}) (Version: 1.4.4 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{802C068E-0576-4F25-8137-D54B7DB0FC5E}) (Version: 8.4.4487.3576 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12845.3522 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{B7F60A16-7A7B-41FB-9AE3-DE9E324FBA06}) (Version: 4.0.112.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{9FEFA8C2-80EB-4B7A-BDE0-E077D94C36C4}) (Version: 5.1.11.1 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{13DCC2C7-454D-42F0-A892-E0E9A5DE4E67}) (Version: 4.0.10.0 - Hewlett-Packard Company)
HPAsset component for HP Active Support Library (HKLM-x32\...\{669D4A35-146B-4314-89F1-1AC3D7B88367}) (Version: 3.0.2.2 - Hewlett-Packard) Hidden
ICBCEBankAssist (HKLM\...\{8572A23E-C75B-4D82-B91F-63DD5CAA8562}) (Version: 1.3.3.0 - Industrial and Commercial Bank of China)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6315.0 - IDT)
InstaTrader (HKLM-x32\...\InstaTrader) (Version: 4.00 - MetaQuotes Software Corp.)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3074 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Introduction to Robotics - Teacher CD (HKLM-x32\...\{A57EDB74-2964-4CC4-A7A9-9230A314ABFA}) (Version: 1.00.0000 - )
Introduction to Robotics (HKLM-x32\...\{E73A4A7C-C45F-4612-B4B6-3C8ABADE95C1}) (Version: 1.00.0000 - Introduction to Robotics)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 5.4.0.125 - IObit)
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
jTTS 5.0.1 DeskTop (HKLM-x32\...\{4B1FB4D5-F4F5-4897-8251-071AACED33E8}) (Version: 5.0 - SinoVoice)
K-Lite Codec Pack 7.7.0 (Full) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 7.7.0 - )
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3429 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3429 - CyberLink Corp.)
LDraw All-In-One-Installer 2014-01 (HKLM-x32\...\LDraw2014-01) (Version: 2014-01 - LDraw.org)
LDView 4.1 (HKLM-x32\...\LDView_is1) (Version: 4.1.0.14 - Travis Cobbs)
LEGO Digital Designer (HKLM-x32\...\New LEGO Digital Designer) (Version:  - LEGO A/S)
LEGO EV3 English Support (HKLM-x32\...\{0316B412-D3DC-496F-902A-9B94D8A097FE}) (Version: 1.0.248 - LEGO Company) Hidden
LEGO MINDSTORMS Edu NXT - English Language Pack (HKLM-x32\...\{3620EC0E-6AFA-419C-BAFE-D59121CE443F}) (Version: 2.0.100.0 - LEGO)
LEGO MINDSTORMS Edu NXT Software v2.0 (HKLM-x32\...\{EDDD94E5-4FBE-41E2-9921-8A688C809FAF}) (Version: 2.0.25.0 - LEGO)
LEGO MINDSTORMS Education EV3 (HKLM-x32\...\{D6569FE7-BBFF-4994-9AE2-35BB03E0BECB}) (Version: 1.0.345 - The LEGO Group) Hidden
LEGO MINDSTORMS Education EV3 Content (HKLM-x32\...\{7EBBF60A-90DF-4B4D-83A8-CEB2C89921A2}) (Version: 1.0.246 - The LEGO Group) Hidden
LEGO MINDSTORMS Education EV3 Teacher Mode (HKLM-x32\...\{520B86AD-641C-4CFC-9FAC-B46276444A2D}) (Version: 1.0.225 - The LEGO Group) Hidden
LEGO MINDSTORMS Education EV3 UK English Support (HKLM-x32\...\{7A737ACF-6AD9-4954-A76C-AEAD2769EAC1}) (Version: 1.0.335 - The LEGO Group) Hidden
LEGO MINDSTORMS EV3 (HKLM-x32\...\LEGO_SW.{5B0CB826-E499-4E6B-94F0-75B6327ED934}) (Version: 1.0.0 - The LEGO Group)
LEGO MINDSTORMS EV3 Home Content (HKLM-x32\...\{E1064146-8434-42EA-8851-A02FE0DD69C3}) (Version: 1.0.259 - The LEGO Group) Hidden
LEGO MINDSTORMS EV3 Home Edition (HKLM-x32\...\{FBC962D1-EF9A-45F3-B8E7-EAC309DEF92B}) (Version: 1.0.346 - The LEGO Group) Hidden
LEGO MINDSTORMS EV3 Home English Support (HKLM-x32\...\{B6A6C1E1-7ECA-43FB-8EF0-0849F0656877}) (Version: 1.0.229 - The LEGO Group) Hidden
LEGO MINDSTORMS EV3 Uninstaller (HKLM-x32\...\{5F3092B9-4240-4037-A287-BF6F9A2996BC}) (Version: 1.0.11 - The LEGO Group) Hidden
LEGO MINDSTORMS NXT Edu Migration Package (HKLM-x32\...\{E9AF380B-40FA-4D83-A5C7-A80D9BB8E566}) (Version: 1.2.8.0 - LEGO)
LEGO MINDSTORMS NXT x64 Driver (HKLM\...\{A0831C28-A6FA-49A3-86AE-B5AE3C9EE19C}) (Version: 1.20.115.0 - LEGO)
LEGO MINDSTORMS NXT x64 Driver Support (HKLM-x32\...\{DFF9B672-09C0-41E6-BA77-2EC668B427F2}) (Version: 1.20.7.0 - LEGO) Hidden
LightScribe System Software (HKLM-x32\...\{FD7F0DB8-0E96-4D64-AD4D-9B5A936AF2A8}) (Version: 1.18.20.1 - LightScribe)
Magic ISO Maker v5.5 (build 0281) (HKLM-x32\...\Magic ISO Maker v5.5 (build 0281)) (Version:  - )
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.7369.2038 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Applications - ENU (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Applications - ENU) (Version:  - Microsoft Corporation)
Mozilla Firefox 49.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.2 (x86 en-US)) (Version: 49.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.2.6136 - Mozilla)
MSVC80_x64_v2 (HKLM\...\{4D668D4F-FAA2-4726-834C-31F4614F312E}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC80_x86_v2 (HKLM-x32\...\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x64 (HKLM\...\{AB071C8B-873C-459F-ACA9-9EBE03C3E89B}) (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (HKLM-x32\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (HKLM-x32\...\WT089299) (Version: 2.2.0.95 - WildTangent) Hidden
National Instruments Software (HKLM-x32\...\NI Uninstaller) (Version:  - National Instruments) Hidden
NI .NET Framework 4 (HKLM-x32\...\{A3A11F6C-E573-4D1C-A9D4-701D7551544B}) (Version: 4.00.49152 - National Instruments) Hidden
NI EulaDepot (HKLM-x32\...\{1E74EDAD-1EE1-420E-A293-C0F030BB07E9}) (Version: 3.20.357 - National Instruments) Hidden
NI MDF Support (HKLM-x32\...\{20F57D95-033E-4540-BE99-8CC197945FEA}) (Version: 3.20.357 - National Instruments) Hidden
NI Security Update (KB 67L8LCQW) (64-bit) (HKLM\...\{4A78D9E6-D349-4CCA-9295-45B12BE5BC6C}) (Version: 1.0.29.0 - National Instruments) Hidden
NI Security Update (KB 67L8LCQW) (HKLM-x32\...\{20124E21-206B-485F-838F-14BB88161045}) (Version: 1.0.29.0 - National Instruments) Hidden
NI Uninstaller (HKLM-x32\...\{702F632F-E80E-4FCD-98BB-261D3CD3C2C5}) (Version: 3.20.357 - National Instruments) Hidden
NI VC2008MSMs x64 (HKLM\...\{07E00E94-7A78-40FA-9BEF-71C190E98041}) (Version: 9.0.401 - National Instruments) Hidden
NI VC2008MSMs x86 (HKLM-x32\...\{E84997A1-4D6F-4C0B-B60D-F85B360D2666}) (Version: 9.0.401 - National Instruments) Hidden
Nokia Connectivity Cable Driver (HKLM-x32\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7369.2038 - Microsoft Corporation) Hidden
PDF Settings CS5 (HKLM-x32\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF24 Creator 6.9.2 (HKLM-x32\...\{81A6F461-0DBA-4F12-B56F-0E977EC10576}_is1) (Version:  - PDF24.org)
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.35 - Hewlett-Packard Company)
PL-2303 USB-to-Serial (HKLM-x32\...\{A9111573-EF12-4D80-A5B9-55F620D5BCA1}) (Version: 1.00.000 - Prolific Technology INC)
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4725 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4725 - CyberLink Corp.)
PVsyst (HKLM-x32\...\{C72094F0-CCF6-43EA-A7A3-3B5548F08782}) (Version: 6.4.2 - PVsyst SA)
PX Profile Update (HKLM-x32\...\{AB2E32E3-B0C3-592C-8093-308249A70C82}) (Version: 1.00.1. - AMD) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 12.0) (Version:  - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.37.1229.2010 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.63 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (HKLM-x32\...\{C7231F7C-6530-4E65-ADA6-5B392CF5BEB1}) (Version: 1.0.22 - Hewlett-Packard) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation)
ResearchSoft Direct Export Helper (HKLM-x32\...\ResearchSoft Direct Export Helper) (Version:  - Thomson Reuters)
Robobuilder (HKLM-x32\...\{4E109F94-2BA3-4CA3-B3C0-2C6E993BB376}_is1) (Version:  - Robobuilder co., Ltd.)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Samsung Kies (HKLM-x32\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14044_17 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14044_17 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Search Provided by Yahoo (HKLM-x32\...\YahooProvidedSearch) (Version:  - )
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.2.0 - IObit)
SolidWorks 2011 x64 Edition SP0 (HKLM\...\{4F113377-0BA1-4552-9ABB-9BF220FAF132}) (Version: 19.100.5019 - SolidWorks) Hidden
SolidWorks 2011 x64 Edition SP0 (HKLM-x32\...\SolidWorks Installation Manager 20110-40000-1100-100) (Version: 19.0.0.5019 - SolidWorks Corporation)
SolidWorks eDrawings 2011 SP0 (HKLM-x32\...\{52A73A2E-2478-45E5-A390-8C0A6F525678}) (Version: 11.0.720 - Dassault Syst鑝es SolidWorks Corp.)
SolidWorks eDrawings 2011 x64 Edition SP0 (HKLM\...\{5ECFC170-8934-4D31-8374-0837288D6AE3}) (Version: 11.0.720 - Dassault Syst鑝es SolidWorks Corp.) Hidden
SolidWorks Explorer 2011 SP0 x64 Edition (HKLM\...\{5F590D74-AA75-410F-A778-3CDFCE12DCD4}) (Version: 19.00.5019 - SolidWorks Corporation) Hidden
SolidWorks Flow Simulation 2011 SP0 x64 Edition  (HKLM\...\{8F8689D5-36FE-4BA3-AE55-6D68DE45A2B5}) (Version: 19.00.5020 - SolidWorks Corporation) Hidden
Suite (HKLM-x32\...\{5DB1DF0C-AABC-4362-8A6D-CEFDFB036E41}) (Version: 1.00.0000 - CyberLink Corp.) Hidden
SWF & FLV Player 3.0 (build 3.0.33.5106) (HKLM-x32\...\SWF & FLV Player_is1) (Version: 3.0.33.5106 - Eltima Software)
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)
Tendyron 193D4_ICBC (HKLM-x32\...\AAAAAAAA-AF3F-431a-B683-A12C772E7251) (Version: 2025 - )
The KMPlayer (remove only) (HKLM-x32\...\The KMPlayer) (Version:  - )
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Speech Recognition Macros (HKLM-x32\...\{8DC197D6-F4AB-44E0-ACF7-210355E6F389}) (Version: 1.0.6862.19 - Microsoft Corporation)
WinZip 16.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240D5}) (Version: 16.5.10096 - WinZip Computing, S.L. )
ZoneAlarm Firewall (HKLM-x32\...\{C2EAF6E4-B9FD-4CF9-80DC-1F0559475C64}) (Version: 14.1.057.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Free Firewall (HKLM-x32\...\ZoneAlarm Free Firewall) (Version: 14.1.057.000 - Check Point)
ZoneAlarm Security (HKLM-x32\...\{374E8155-C850-4201-BF19-0DDD2C088253}) (Version: 14.1.057.000 - Check Point Software Technologies Ltd.) Hidden
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
九酷音乐 (HKLM-x32\...\九酷音乐) (Version: 1.6.1607.100 - 河南九酷网络科技有限公司)
如意淘 (HKLM-x32\...\ruyitao) (Version: 3.2.7.0 - 淘宝软件(中国)有限公司)
微软设备健康助手 (HKLM-x32\...\{2EAC4B0F-6E44-4FF6-AA5E-5D100F2BAA59}) (Version: 1.5.3.1 - Microsoft Corporation)
支付宝安全控件 5.3.0.3807 (HKLM-x32\...\alieditplus) (Version: 5.3.0.3807 - Alipay.com Co., Ltd.)
阿里旺旺2014Beta1 (HKLM-x32\...\阿里旺旺2014Beta1) (Version:  - 阿里巴巴(中国)有限公司)

========================= Devices: ================================

Name: Generic Bluetooth Adapter
Description: Generic Bluetooth Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: GenericAdapter
Service: BTHUSB
Device ID: USB\VID_148F&PID_2000\6&A1C6CC0&0&3
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ROOT\SCSIADAPTER\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 5995.86 MB
Available physical RAM: 3855.29 MB
Total Virtual: 12139.86 MB
Available Virtual: 9901.59 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:75.18 GB) (Free:21.81 GB) NTFS
3 Drive e: (RECOVERY) (Fixed) (Total:14.85 GB) (Free:1.89 GB) NTFS
4 Drive i: (Programs) (Fixed) (Total:251.56 GB) (Free:71.51 GB) NTFS
5 Drive j: (Extra Disk) (Fixed) (Total:251.56 GB) (Free:13.65 GB) NTFS

========================= Users: ========================================

User accounts for \\PHILIPSIM-HP

Administrator            DefaultAccount           Guest                    
PHILIP SIM               PHILIP SIM_2             

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================


**** End of log ****
 



#7 JohnC_21

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Posted 07 November 2016 - 09:13 AM

I am not sure if this is an avast issue as it routes https sites through itself to check malware. Did you flush the DNS cache and Web cache after inputting the OpenDNS servers? From your minitoolbox logs you are pinging Google and Yahoo.

 

Go to the below site. Input google.com and press the browse button. Does Google open?

 

http://webanonymizer.org/



#8 alexan_sim

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Posted 07 November 2016 - 09:54 AM

I am not sure if this is an avast issue as it routes https sites through itself to check malware. Did you flush the DNS cache and Web cache after inputting the OpenDNS servers? From your minitoolbox logs you are pinging Google and Yahoo.

 

Go to the below site. Input google.com and press the browse button. Does Google open?

 

http://webanonymizer.org/

Yes. I did as you said.

My browser can open it, but very slow like more than 45 seconds and the hour glass keeps turning.



#9 JohnC_21

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Posted 07 November 2016 - 10:30 AM

I am not sure what the problem is, sorry. If you uninstall avast does the problem go away. This is only temporary to determine if avast is the problem.

 

See if doing a clean boot resolves the issue. If yes, then you will need to enable startup items and services a few at a time until the problem returns. There may be a conflict in your startup items and services.

 

https://www.winhelp.us/clean-boot-windows.html



#10 Wand3r3r

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Posted 07 November 2016 - 12:34 PM

You make the dns changed in the routers dhcp server page not on the local machine.  This way you get the dns servers you want each time you logon.

 

Post the results of a tracert google.com via a command prompt for review.

Do a speedtest.net bandwidth test and post those results also.



#11 JohnC_21

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Posted 07 November 2016 - 01:04 PM

You make the dns changed in the routers dhcp server page not on the local machine.  This way you get the dns servers you want each time you logon.

 

Post the results of a tracert google.com via a command prompt for review.

Do a speedtest.net bandwidth test and post those results also.

Hello Wand3r3r

I have used OpenDNS addresses on the local machine and they are still listed after reboot but as you say the preferable method is to change the DNS servers in the router.



#12 alexan_sim

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Posted 08 November 2016 - 05:25 AM

Hi,

Now, I can get access to google and yahoo sites. I do not know what is the main problem. The speed test is ok.

 

Anyway, I still can not use the OpenDNS. Any ideas?



#13 JohnC_21

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Posted 08 November 2016 - 10:19 AM

I have no idea why your DNS settings do not stick. You may want to try ipV6 servers from Google. See this article.

 

https://developers.google.com/speed/public-dns/docs/using



#14 Trikein

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Posted 11 November 2016 - 10:08 AM

FYI, looks like you have a IP conflict on your network:

 

Error: (11/07/2016 11:43:59 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.34 with the system
having network hardware address 88-32-9B-47-91-CD. Network operations on this system may
be disrupted as a result.

 

That MAC address looks to belong to a Samsung device. Do you maybe have a Samsung webcam or device that is set to use a static IP? If so, it is conflicting with the IP the router sometimes gives to your computer.






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