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Power cuts


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#1 cooked

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Posted 06 November 2016 - 08:11 AM

I have a fairly new computer, Window10. We have a power cut about once a week, sometimes just for one second or so. When I restart I usually get 'no internet' on my PC while my wife's PC, running on XP has. Restarting my PC, restarting the (new) router, switching off the power doesn't help. I just have to leave my PC, go for a walk and start again. I tried all sorts of stuff, Windows help just tells me I 'have no access to Internet' and then tells me to send a report,which of course I can't do because I have no internet... is this their idea of a joke?

 

Anyway I must be missing something somewhere, any ideas?



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#2 FreeBooter

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Posted 06 November 2016 - 08:50 AM

Install latest version of network card driver. You can download the latest driver from network card manufacturer website.


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#3 dc3

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Posted 06 November 2016 - 09:00 AM

What is the make and model of this computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 cooked

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Posted 06 November 2016 - 10:25 PM

What is the make and model of this computer?

Thanks. I have a  Dell inspiron 3847 bought  in Thailand.


Edited by cooked, 06 November 2016 - 10:35 PM.


#5 cooked

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Posted 06 November 2016 - 10:38 PM

Install latest version of network card driver. You can download the latest driver from network card manufacturer website.

Thanks.As far as  I can  see, my network card  the latest.



#6 FreeBooter

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Posted 07 November 2016 - 07:55 AM

Can you tell me how you and your wife connect to router?

Try previous version of the network card driver.

Use my batch script to set Windows services to there default startup settings.

 

Restore Windows Services To Default Startup Settings


Edited by FreeBooter, 07 November 2016 - 07:56 AM.

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#7 dc3

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Posted 07 November 2016 - 10:57 AM

 

Install latest version of network card driver. You can download the latest driver from network card manufacturer website.

Thanks.As far as  I can  see, my network card  the latest.

 

I don't believe they meant "card", I suspect they meant the wifi driver.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 cooked

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Posted 09 November 2016 - 01:48 AM

Can you tell me how you and your wife connect to router?

Try previous version of the network card driver.

Use my batch script to set Windows services to there default startup settings.

 

Restore Windows Services To Default Startup Settings

we have cable connection to the router on my desk whence another cable goes to my wife's computer. I will try your solution if the problem continues but I discovered today (lightening + short power cut) that 'DHCP has been disabled'. I fixed this and now things are working for the time being.



#9 FreeBooter

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Posted 09 November 2016 - 02:38 AM

I think you have found and repair your issue as Dynamic Host Configuration Protocol (DHCP) client service obtains TCP/IP configurations automatically (IP address, DNS Servers) from your router if Obtain an IP address automatically is selected in its TCP/IP properties of your network card. If you still have issue run my batch script to set all Windows 10 services to there default startup settings.


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#10 dc3

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Posted 09 November 2016 - 11:58 AM

Glad to hear you got it sorted.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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