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Computer was running updates and powered down for good....?


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#1 Grid

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Posted 06 November 2016 - 05:16 AM

  I have a HP Pavillion 23 all-in-one desktop running Windows 8, I believe. I haven't used it in about 2 months. I powered it on today and started running updates it missed out on; Apple Itunes and Norton. I opened a board on Chrome during the process but got nothing. I saw my bookmarks there on the screen, but nothing came on the page- black board. All of a sudden, mid install, the computer sort of powered off. The screen went black for about three seconds, then on for three seconds, then off for three, etc, etc. The power light remained on as well as a power light on the back, as well as some internal lighting that could be seen from the vents. It made a sound every time the screen went black like it was powering off, but I could still see all the lights on. I unplugged it from the wall for a few minutes and tried again. It will no longer power on, but I still see lights on internally. Not sure where to go from here. Any thoughts or feedback would be greatly appreciated  :(



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#2 usasma

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Posted 07 November 2016 - 06:55 AM

  I'd try over in the Internal Hardware forums for some more expert advice:  http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

My only suggestion is to unplug it and hold the power button down for 30 seconds.  Then plug it back in and see if it works.

Good luck!


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#3 Grid

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Posted 07 November 2016 - 03:09 PM

  I'd try over in the Internal Hardware forums for some more expert advice:  http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

My only suggestion is to unplug it and hold the power button down for 30 seconds.  Then plug it back in and see if it works.

Good luck!

  Thank you. I will give it a try. If not, I will head over to the other forum and post up there. Thx again!






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