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Multiple types of BSODs


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#1 TehMayoSauce

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Posted 03 November 2016 - 07:09 PM

Long story short, I've been getting BSODs with all sorts of error codes for the past week. The first boot of the day seems to be okay but as soon as one BSOD hits, it doesn't seem to want to stop. Error codes include Memory Management, IRQL Not Less Than or Equal, Page Fault in Non-Paged Area, and a bunch more that I can't remember.

 

I decided to repost to be more direct and to the point. Long summary available here (I can't seem to find the delete button to remove the old post so mind as well make use of it...).

 

Was finally able to run sysnative. Attached is the .zip.

I was unable to get the perfmon zip. When I ran perfmon /report in cmd (admin mode), it said "Collecting data for 60 seconds..." and has been this way for about 30-45 minutes now.

 

OS: Windows 10 64-bit

Original OS: Windows 7 (upgraded back when Windows 10 first came available)

Not sure whether it is OEM or Retail version (it was 6 years ago and not sure where to check)

Age of System: 6 years on everything except for an SSD and GPU, which is about 6 months old

Age of OS: Have reinstalled the OS when I got the SSD (about 6 months ago) using Microsoft's tool for reinstalling.

 

CPU: Intel i7 (forgot the model)

GPU: nVidia GeForce GTX 970 (manufactured by msi)

Motherboard: ASUS Rampage Formula III

PSU: Corsair 800W Silver

 

The system is a Desktop, self-built.

 

It's been up for a good hour now (surprisingly).

 

Attached Files



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#2 usasma

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Posted 04 November 2016 - 04:53 AM

Your UEFI/BIOS (version 0402) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have a TP-LINK Wireless USB Adapter:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Please install the drivers for this device:

 

Marvell 91xx Config ATA Device    IDE\PROCESSORMARVELL_91XX_CONFIG_____________________1.01____\6&5F8B5B3&0&1.1.0    The drivers for this device are not installed.

 

There were only 3 memory dumps in the uploaded reports.  It usually takes 4 or 5 to establish a pattern that seems to indicate a hardware problem.

But yours are approaching that pattern, so.....

Out of 3 memory dumps there were 3 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

 

If ALL of the hardware diagnostics pass, then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Nov  1 22:22:52.323 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\110316-9046-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:0 days 0:53:59.059
*** ERROR: Module load completed but symbols could not be loaded for usbaudio.sys
*** ERROR: Module load completed but symbols could not be loaded for ksthunk.sys
Probably caused by :memory_corruption
BugCheck 3B, {c000001d, fffff8034faabf21, ffffd2011754ead0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8034faabf21, Address of the instruction which caused the bugcheck
Arg3: ffffd2011754ead0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3204
  BIOS Version                  0402   
  BIOS Release Date             08/13/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             Rampage III Formula
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov  1 19:50:23.870 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\110116-6734-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:0 days 0:00:04.609
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff80df26b7693, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80df26b7693, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 28 19:22:51.636 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102816-12125-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.321.amd64fre.rs1_release_inmarket.161004-2338
System Uptime:0 days 0:00:17.366
Probably caused by :dxgmms2.sys ( dxgmms2+f1a7 )
BugCheck 50, {ffffa882941d9640, 0, fffff80c003af1a7, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffa882941d9640, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80c003af1a7, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: AV_R_INVALID_dxgmms2!unknown_function
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3204
  BIOS Version                  0402   
  BIOS Release Date             08/13/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             Rampage III Formula
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Nov  1 22:22:52.323 2016 (UTC - 4:00)**************************
e1y60x64.sys                Tue Feb 15 15:21:13 2011 (4D5AE039)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
rtwlanu.sys                 Thu Oct 29 00:40:51 2015 (5631A353)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
360Box64.sys                Mon Jun 27 06:31:59 2016 (5771009F)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
360AvFlt.sys                Tue Jul 19 04:45:30 2016 (578DE8AA)
360FsFlt.sys                Fri Jul 22 04:30:45 2016 (5791D9B5)
360AntiHacker64.sys         Mon Jul 25 22:04:57 2016 (5796C549)
BAPIDRV64.sys               Thu Sep  1 05:46:55 2016 (57C7F90F)
nvlddmkm.sys                Sat Oct  1 15:08:52 2016 (57F009C4)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov  1 19:50:23.870 2016 (UTC - 4:00)**************************
nvvad64v.sys                Thu Sep 22 12:46:30 2016 (57E40AE6)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
nvlddmkm.sys                Tue Oct 25 15:38:31 2016 (580FB4B7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 28 19:22:51.636 2016 (UTC - 4:00)**************************
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)


http://www.carrona.org/drivers/driver.php?id=e1y60x64.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=360Box64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=360AvFlt.sys
http://www.carrona.org/drivers/driver.php?id=360FsFlt.sys
http://www.carrona.org/drivers/driver.php?id=360AntiHacker64.sys
http://www.carrona.org/drivers/driver.php?id=BAPIDRV64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 TehMayoSauce

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Posted 05 November 2016 - 12:23 AM

Thanks for the informative reply, John. Much appreciated. I started to update basically anything I could find. I was only able to update 3 for now, the rest will have to wait a couple days till I'm back in town.

 

So far:

Updated TP-LINK Wireless Adapter drivers; no problems.

(Not the ideal solution, I know. I used to use Ethernet but have to deal with Wi-Fi for a few months. Family had one lying around so decided to make use of it)

 

Updated 360 Total Security (Antivirus); The first time I tried to install updates, it failed (BSOD) and after the restart, I tried again and it updated successfully.

 

Intel Drivers (via Intel Driver Update Utility) found an update and tried to install. Installer finished with a message saying error occurred during installation (no BSOD, just a message in the installer). Restarted computer, and tried again: same result. If it helps, attached below is a copy and paste of the installer logs.

 

It seems like the crashing only happens when I actually do something. I started the computer and left it on for about 15 minutes and nothing happened (It ran for well over an hour till I shut it down the other day after running diagnostics). It seems like when I try to access programs (GeForce Experience, 360 Security, basically anything other than system tools) is when it crashes. It's never crashed in BIOS or in safe mode so I will see about updating BIOS if nothing else works. Will also see about running those other diagnostic tools you mentioned. Though this will have to wait a couple days...

Attached Files



#4 usasma

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Posted 07 November 2016 - 05:23 AM

Have you scanned for viruses?

The chipset log file just specifies an "unknown error"


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 TehMayoSauce

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Posted 13 November 2016 - 05:22 PM

So I finally got around to updating BIOS (after nothing seemed to be working and no issues or viruses found, I was a bit iffy on doing it in fear of bricking my motherboard but I decided at this rate, it's just as bad). After updating to the newest version of BIOS, I'm able to run everything perfectly fine. I even reinstalled my nVidia drivers without crashing! I'll keep you posted if anything else goes wrong but I've been poking around on it for a couple hours now and haven't had any problems yet.

 

Thanks for you help, John; you saved me a ton of grief.



#6 TehMayoSauce

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Posted 13 November 2016 - 09:07 PM

OK so I spoke too soon...

After about 6 hours of constant use, it started to crash over and over again. I made sure to update any and all drivers I could find and ran a virus scan (with 360 and Malwarebytes).

 

Could this be a hardware-related issue, maybe with my motherboard? I've tested all 3 sticks of RAM, my graphics card is fairly new, and if my processor is dying, I would probably be getting different (and probably worse) issues. The motherboard does have quite a bit of coil whine but never thought too much of it since I was told it's more so annoying than problematic (and with music, etc. on, I end up zoning it out).

 

EDIT: I should probably also note that I got a new crash error this time: System Service Exception. Prior to this particular crash, I had already run sfc but once again, it came back with no issues so I'm stumped.


Edited by TehMayoSauce, 13 November 2016 - 09:11 PM.


#7 usasma

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Posted 16 November 2016 - 03:49 PM

Have you run ALL of the hardware diagnostics?

- MemTest

- Hard drive diagnostcs

- Prime95

- Furmark

- other video tests (2 or 3)

- CPU diagnostics

 

If ALL of them passed, you can try this procedure then:  http://www.carrona.org/strpdown.html

 

There is no 100% certain test for a motherboard - the only real test is to try another one (and that's a lot of work and expense).

 

Another thing to try is a clean install of W10 using the download from the Microsoft website.
You install it and ensure it's fully updated.

You make sure that there are no problems in Device Manager

Then you wait and see if the BSOD's return

 

If they do return, then it's back to the http://www.carrona.org/hwdiag.html and http://www.carrona.org/strpdown.html stuff

If they don't return, then it was a hardware problem.  As you've reinstalled Windows, it's not likely that that's the problem - so the problem must've been with something 3rd party that was installed.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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