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Could some help with this error and slowness Windows 10 dllhost.exe Application


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#1 Fixing1

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Posted 03 November 2016 - 04:14 PM

For a couple of weeks now my computer has been randomly rebooting. It has also be slow and some  times freezing. Today I received a message box dllhost.exe Application Error: "The instruction at 0x00007FFA77C42A01 referenced memory at 0x0000000000000000. The memory could not be written."

 

I'm not sure if these events are related or not but when I tried to click the OK button on the dialogue box and nothing would happen. I restarted my computer and everything seems ok except for slowness. I have tryed to figure out what the error is and I can't find anything. 

 

I'm running windows 10

 

Could someone help please! :)  


Edited by Fixing1, 03 November 2016 - 05:16 PM.


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#2 technonymous

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Posted 03 November 2016 - 05:59 PM

Hi, Fixing1,

 

We can help you, but you need to provide us more information. Please, follow the pinned note instructions here....http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



#3 Fixing1

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Posted 03 November 2016 - 07:06 PM

OS - Windows 10
·  System type Intel® Core™ i3-4130 CPU @3.40GHz #.40GHz

· I stated with windows 8.1 and Upgraded a few months ago to windows 10


· System Manufacturer
Hewlett-Packard

Model: 500-270

Model# F3D77AA#ABA
Desktop PC

 

I couldn't find all the info you were looking for so I have run a Speccy http://speccy.piriform.com/results/q6xEoMz1HjCEFMFnle3UTmw

 

 

 

Attached Files


Edited by Fixing1, 03 November 2016 - 07:34 PM.


#4 technonymous

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Posted 03 November 2016 - 08:03 PM

Ok... your speccy looks fine, Temps, HD SMART info etc.

 

You have no dump files available which is good.

 

However, you have a svchost.dll crashing and it's reporting that ig75icd64.dll (related to minecraft) is the cause. It's located in C:\WINDOWS\SYSTEM32\ig75icd64.dll

 

After doing some brief researching some Minecraft players suggested updating your Intel graphics drivers. That may be the issue.

 

As always with issues like this it is important to update all your system drivers that you can from your motherboard or computer manufacturer. Speccy reports that your motherboard is...Hewlett-Packard 2AF7

 

Your Windows build is outdated and is still using build Version 10.0.14393. This needs to be updated to 1607 build (Anniversary update).

 

https://support.microsoft.com/en-us/help/12387/windows-10-update-history


Edited by technonymous, 03 November 2016 - 08:05 PM.


#5 technonymous

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Posted 03 November 2016 - 08:14 PM

More info on the computer model HP Pavillion 500-270 Core I3-4330 8GB 1TB (F3D77AA#ABA)

 

Windows 10 updates...http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-500-200-Desktop-PC-series/5399647/model/6529867



#6 Fixing1

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Posted 03 November 2016 - 09:41 PM

Mindcraft has never been played on this computer do you have any idea how we could have gotten that?



#7 Fixing1

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Posted 05 November 2016 - 12:17 AM

I have run the windoews up date and also the update on the intel graphics card and ran a malwarebytes scan along with Asware clean and the start-up is still a little slow is there anything else I could do to speed up the start up? 



#8 technonymous

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Posted 05 November 2016 - 12:21 AM

Mindcraft has never been played on this computer do you have any idea how we could have gotten that?

Sorry for the confusion. Actually the ig75icd64.dll is your intel graphics driver and the information says that Minecraft is crashing that video driver. I am not sure how you got it on your pc. Kids, relatives borrowed it? It could be bought through MSFT appstore for $9.99 It's also part of the xbox live. You can download a game and play it both on pc and xbox that is apart of the same network. There may also be a java based Minecraft I am not sure though. Just go to search and type minecraft and see if it's on your system and right-click uninstall it.



#9 technonymous

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Posted 05 November 2016 - 12:23 AM

You should go here and get your video drivers..http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-500-200-Desktop-PC-series/5399647/model/6529867



#10 technonymous

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Posted 05 November 2016 - 12:25 AM

You should download all the updates. Chipset, network cards etc.



#11 technonymous

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Posted 05 November 2016 - 12:31 AM

So do you do any gaming on your system?


Edited by technonymous, 05 November 2016 - 12:32 AM.


#12 technonymous

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Posted 05 November 2016 - 12:42 AM

The driver updates from HP that you need are, Intel video, Qualcom Atheros (wifi), and Realtek driver (wired nic) and you should get the chipset driver. Those are main ones I would get. I just download them all and burn on a cd. :)



#13 Fixing1

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Posted 06 November 2016 - 10:43 PM

I don't play any games on this computer at all! I'm really interested what this is?



#14 technonymous

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Posted 07 November 2016 - 04:39 PM

If you don't game then disregard it. Just be sure to update all your drivers.



#15 Fixing1

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Posted 13 November 2016 - 12:08 PM

I have made those updates that you suggested is there anything else that I should try to speed up my computer?






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