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request to repair damaged files completely removes folder?


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#1 lychee203

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Posted 03 November 2016 - 04:12 PM

When I plugged my external hard drive into my laptop recently, I received a request to repair certain damaged files.  Thinking that the fixes would be rather minor, I agreed with the operation, however it completely deleted a folder with my study materials.  Is there a way to retrieve this folder that had been deleted.  The folder itself seems to be turned into a 0 byte sized folder.  



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#2 JohnC_21

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Posted 03 November 2016 - 04:23 PM

If the process Windows used was chkdsk there is a good possibility those files are gone. Are there any chk files in a folder called found.000 on the root of your external hard drive disk? 

 

A poster who had a somewhat similar problem with Windows 10 albeit chkdsk did not run or complete they were able to recover files in the zero byte folder using a live linux disk. You may need to disable SecureBoot and also enable Legacy or CSM boot in order for the live linux disk to boot.

 

Burn an iso of Fatdog64 to a CD by right clicking the iso file and selecting Burn Disk Image. Boot to the fatdog desktop. Connect your external drive. A USB icon will appear in the lower left of the desktop next to your hard drive partitions. Click once on the USB icon, the disk will mount, and a File Manager window will open. Click once on any folder to open it. If you can see your files in the opened folder post back and I will give instructions on copying files from the external drive to the internal hard drive. Hopefully if you do find them they will not be corrupted.

 

Fatdog64

 

Fatdog64-702.iso



#3 lychee203

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Posted 03 November 2016 - 04:49 PM

oh thanks. they were totally in a found.000 folder.  Recovered them in a linux boot.  Why is windows unable to see the folders?  

Thanks btw.  



#4 JohnC_21

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Posted 03 November 2016 - 04:55 PM

I am not sure why Windows could not see the chk files. Is it possible you have not enabled hidden or system files in Windows?. Because you have recovered the CHK files you can use several utilities to recover your files if possible.

 

https://www.raymond.cc/blog/how-to-recover-chk-files-created-by-chkdsk-and-scandisk/

 

Edit: I would work with copies of the chk files.

 

Edit Edit: If you have any other important files on the drive I would back them up before doing a disk diagnostic with Seatools for Windows.


Edited by JohnC_21, 03 November 2016 - 04:59 PM.





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