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Start Up Problems with Router/Hub


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#1 autolycusbc

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Posted 03 November 2016 - 06:27 AM

Not sure if this is a win7 problem or a hardware problem. When i shut down/disconnect power from my PC and restart there isn't a problem. But if i also switch off my Virgin Superhub, when i start up my PC it takes many minutes to open Windows. This is after allowing the several minutes necessary for the hub to 'warm up' and the requisite lights are on: the PC stalls at the 'starting windows' screen and the HDD light flashes continually for maybe 15 minutes before completing the boot up. This has happened 3-4 times in the last week. Can anyone tell me what the problem/solution might be? Thanks.



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#2 hamluis

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Posted 03 November 2016 - 08:15 AM

Is there any indication that a disk check is going on...during this "15-minute" delay?

 

If you bypass the router...and connect via ethernet directly to the modem...is there a delay?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 autolycusbc

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Posted 04 November 2016 - 03:43 PM

Hi - Many thanks, i appreciate the reply. I did run mini tool box and it was clear from the huge number of identical errors that there was a problem with the controller for one of my HDDs. When i disconnected it the PC booted up fine. I had done a partial check disk a while ago and cancelled before completing; perhaps that caused the problem. Anyway, i reconnected the disk and ran check disk right through again (no errors) and now boot-up seems fine with the drive connected. Hopefully that's sorted the problem - if not i'll get back with more data. Thanks again.



#4 hamluis

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Posted 04 November 2016 - 04:12 PM

:thumbup2:

 

Louis






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