Slow PC- want to make sure it isn't malware

So a few days ago, I had to let a family member use my PC, while I wasn't there to watch them. Now my PC is running slower than normal (longer boot time, taking longer to load pages). I know that this could be caused by hardware or my ISP, but I just want to make sure that it isn't malware, before I go calling my ISP.

I'm on Windows 10.

to BleepingComputer.

Hi there,

my name is Jo and I will help you with your computer problems.

• Read and follow the instructions in the sequence they are posted.
• print or copy & save instructions.
• back up all your private data / music / important files on another (external) drive before using our tools.
• Do not install / uninstall any applications, unless otherwise instructed.
• Use only that tools you have been instructed to use.
• Copy and Paste the log files inside your post, unless otherwise instructed.
• Ask for clarification, if you have any questions.
• Stay with this topic til you get the all clean post.
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

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• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  Vista / Windows 7/8 users right-click and select Run As Administrator.

• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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• Be sure to print out and follow the instructions provided on that same page.
• Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
• Double click on downloaded file. OK self extracting prompt.
• MBAR will start. Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".

• 'Could not load protection driver'. Click 'OK'.
• 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.

• If malware is found - do not press the Clean up button, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
• If there is no malware found, please let me know as well.

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Please download AdwCleaner by Xplode and save to your Desktop.

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
  The actual line should say "Pending. Please uncheck elements you do not want to remove" => scan is complete.
• After the scan has finished, click on the Logfile button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it.
  If you see an entry you want to keep, let me know about it.
• Copy and paste the contents of that logfile in your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

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Security Checkup:

• Scan your system for malware
• If malware is found, click on the Cleanup
• button to remove any threats and reboot if prompted to do so.

• Wait while the system shuts down and the cleanup process is performed.
• then please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
• If there is no malware found, please let me know as well.

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• JRT will begin to backup your registry and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, the log JRT.txt is saved on your desktop and will automatically open.

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MBAR still didn't find anything. Here's the JRT log:

• rkill.exe
• rkill.com
• rkill.scr
• WiNlOgOn.exe
• uSeRiNiT.exe

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• Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
• Click Finish.
• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click 'Export'.
• Click 'Text file (*.txt)'
• In the Save File dialog box which appears, click on Desktop.
• In the File name: box type a name for your scan log.
• A message box named 'File Saved' should appear stating "Your file has been successfully exported".
• Click Ok
• Attach that saved log to your next reply.

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click 'Copy to Clipboard'
• Paste the contents of the clipboard into your reply.

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• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

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MBAM Log:

• Click here to download the installer for ESET Online Scanner and save it to your Desktop.
• Disable all your antivirus and antimalware software - see how to do that here.
• Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
• Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
• Select Enable detection of potentially unwanted applications.
• Click Advanced Settings, then place a checkmark in the following:
  • Remove found threats
  • Scan archives
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• Click Start to begin scanning.
• ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
• When the scan is done, click List threats (only available if ESET Online Scanner found something).
• Click Export, then save the file to your desktop.
• Click Back, then Finish to exit ESET Online Scanner.

Here's the log:

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• Click on the Uninstall button.
• A window will open, press the Confirm button.
• AdwCleaner will uninstall now.

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• please download delfix to your desktop.
• Close all other programms and start delfix.
• Please check all the boxes and run the tool.
• delfix will now delete all found traces of our removal process

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