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Slow PC- want to make sure it isn't malware


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10 replies to this topic

#1 kooky500

kooky500

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  • Location:Colorado, USA
  • Local time:05:49 PM

Posted 02 November 2016 - 12:00 PM

So a few days ago, I had to let a family member use my PC, while I wasn't there to watch them. Now my PC is running slower than normal (longer boot time, taking longer to load pages). I know that this could be caused by hardware or my ISP, but I just want to make sure that it isn't malware, before I go calling my ISP.

 

I'm on Windows 10.



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#2 Jo*

Jo*

  • Malware Response Team
  • 3,294 posts
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  • Location:Germany
  • Local time:02:49 AM

Posted 02 November 2016 - 12:10 PM

:welcome: to BleepingComputer.

Hi there,

my name is Jo and I will help you with your computer problems.


Please follow these guidelines:
  • Read and follow the instructions in the sequence they are posted.
  • print or copy & save instructions.
  • back up all your private data / music / important files on another (external) drive before using our tools.
  • Do not install / uninstall any applications, unless otherwise instructed.
  • Use only that tools you have been instructed to use.
  • Copy and Paste the log files inside your post, unless otherwise instructed.
  • Ask for clarification, if you have any questions.
  • Stay with this topic til you get the all clean post.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

***


:step1: Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    Vista / Windows 7/8 users right-click and select Run As Administrator.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

***


:step2: Please download Malwarebytes Anti-Rootkit and save it to your desktop.
  • Be sure to print out and follow the instructions provided on that same page.
  • Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
With some infections, you may see two messages boxes.
  • 'Could not load protection driver'. Click 'OK'.
  • 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
  • If malware is found - do not press the Clean up button, please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
  • If there is no malware found, please let me know as well.

***


:step3: Please download AdwCleaner by Xplode and save to your Desktop.
Double-click AdwCleaner.exe
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
    The actual line should say "Pending. Please uncheck elements you do not want to remove" => scan is complete.
  • After the scan has finished, click on the Logfile button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it.
    If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

***


:step4: MiniToolbox by Farbar

Disable your antivirus if it does not allow you to download the tool!
Please download MiniToolBox, save it to your desktop and run it.
Place a checkmark in Select all, then click Go and post the result (MTB.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Copy and paste the contents of that logfile in your next reply.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#3 kooky500

kooky500
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  • Local time:05:49 PM

Posted 02 November 2016 - 01:29 PM

Security Checkup:

Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender        
Emsisoft Anti-Malware   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Secunia PSI (3.0.0.11005)   
 Java version 32-bit out of Date! 
 Adobe Flash Player 23.0.0.205  
 Mozilla Firefox (49.0.2) 
 Google Chrome (54.0.2840.59) 
 Google Chrome (54.0.2840.71) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Emsisoft Anti-Malware a2service.exe   
 Emsisoft Anti-Malware a2guard.exe   
 EMSISOFT ANTI-MALWARE a2start.exe   
 Windows Defender MSASCuiL.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
MBAR didn't find anything.
 
AdwCleaner:

# AdwCleaner v6.030 - Logfile created 02/11/2016 at 12:23:11
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-11-02.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : illus - KARI-PC
# Running from : C:\Users\illus\Desktop\AdwCleaner.exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
No malicious services found.
 
 
***** [ Folders ] *****
 
No malicious folders found.
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
No malicious Chromium based browser items found.
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [1229 Bytes] - [30/08/2016 13:38:46]
C:\AdwCleaner\AdwCleaner[C2].txt - [1375 Bytes] - [30/08/2016 14:07:24]
C:\AdwCleaner\AdwCleaner[C3].txt - [1521 Bytes] - [30/08/2016 14:18:44]
C:\AdwCleaner\AdwCleaner[C4].txt - [7160 Bytes] - [18/09/2016 13:14:24]
C:\AdwCleaner\AdwCleaner[C5].txt - [3237 Bytes] - [20/09/2016 17:31:08]
C:\AdwCleaner\AdwCleaner[S0].txt - [1296 Bytes] - [30/08/2016 13:37:26]
C:\AdwCleaner\AdwCleaner[S10].txt - [2074 Bytes] - [10/09/2016 09:38:38]
C:\AdwCleaner\AdwCleaner[S11].txt - [2154 Bytes] - [16/09/2016 11:29:17]
C:\AdwCleaner\AdwCleaner[S12].txt - [2222 Bytes] - [16/09/2016 11:39:53]
C:\AdwCleaner\AdwCleaner[S13].txt - [2296 Bytes] - [16/09/2016 11:52:46]
C:\AdwCleaner\AdwCleaner[S14].txt - [2370 Bytes] - [16/09/2016 13:04:15]
C:\AdwCleaner\AdwCleaner[S15].txt - [2444 Bytes] - [16/09/2016 16:23:51]
C:\AdwCleaner\AdwCleaner[S16].txt - [2518 Bytes] - [17/09/2016 08:43:14]
C:\AdwCleaner\AdwCleaner[S17].txt - [2592 Bytes] - [17/09/2016 09:21:25]
C:\AdwCleaner\AdwCleaner[S18].txt - [7030 Bytes] - [18/09/2016 13:11:54]
C:\AdwCleaner\AdwCleaner[S19].txt - [2813 Bytes] - [19/09/2016 15:14:36]
C:\AdwCleaner\AdwCleaner[S1].txt - [1442 Bytes] - [30/08/2016 13:43:43]
C:\AdwCleaner\AdwCleaner[S20].txt - [2887 Bytes] - [19/09/2016 18:32:28]
C:\AdwCleaner\AdwCleaner[S21].txt - [2961 Bytes] - [19/09/2016 19:38:44]
C:\AdwCleaner\AdwCleaner[S22].txt - [3035 Bytes] - [20/09/2016 11:38:35]
C:\AdwCleaner\AdwCleaner[S23].txt - [3107 Bytes] - [20/09/2016 15:18:20]
C:\AdwCleaner\AdwCleaner[S24].txt - [3337 Bytes] - [20/09/2016 17:30:59]
C:\AdwCleaner\AdwCleaner[S25].txt - [3328 Bytes] - [23/09/2016 13:38:03]
C:\AdwCleaner\AdwCleaner[S26].txt - [3402 Bytes] - [23/09/2016 13:42:34]
C:\AdwCleaner\AdwCleaner[S27].txt - [3632 Bytes] - [24/09/2016 20:35:26]
C:\AdwCleaner\AdwCleaner[S28].txt - [3550 Bytes] - [26/09/2016 08:31:00]
C:\AdwCleaner\AdwCleaner[S29].txt - [3624 Bytes] - [26/09/2016 10:10:30]
C:\AdwCleaner\AdwCleaner[S2].txt - [1588 Bytes] - [30/08/2016 14:11:51]
C:\AdwCleaner\AdwCleaner[S30].txt - [3862 Bytes] - [27/09/2016 09:08:34]
C:\AdwCleaner\AdwCleaner[S31].txt - [3936 Bytes] - [28/09/2016 14:20:37]
C:\AdwCleaner\AdwCleaner[S32].txt - [4166 Bytes] - [04/10/2016 12:58:18]
C:\AdwCleaner\AdwCleaner[S33].txt - [4248 Bytes] - [09/10/2016 17:44:18]
C:\AdwCleaner\AdwCleaner[S34].txt - [3343 Bytes] - [02/11/2016 12:23:11]
C:\AdwCleaner\AdwCleaner[S3].txt - [1561 Bytes] - [30/08/2016 14:22:06]
C:\AdwCleaner\AdwCleaner[S4].txt - [1634 Bytes] - [30/08/2016 14:25:19]
C:\AdwCleaner\AdwCleaner[S5].txt - [1707 Bytes] - [30/08/2016 14:42:47]
C:\AdwCleaner\AdwCleaner[S6].txt - [1780 Bytes] - [31/08/2016 14:07:26]
C:\AdwCleaner\AdwCleaner[S7].txt - [1853 Bytes] - [08/09/2016 19:15:55]
C:\AdwCleaner\AdwCleaner[S8].txt - [1926 Bytes] - [09/09/2016 12:57:15]
C:\AdwCleaner\AdwCleaner[S9].txt - [1999 Bytes] - [09/09/2016 12:58:51]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S34].txt - [3928 Bytes] ##########
 
MiniToolBox:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by illus (administrator) on 02-11-2016 at 12:24:57
Running from "C:\Users\illus\Desktop"
Microsoft Windows 10 Home  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global taskoffload=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : KARI-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 40-16-7E-A8-8D-B7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7496:a7d5:d76d:ca2b%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, November 2, 2016 8:51:37 AM
   Lease Expires . . . . . . . . . . : Thursday, November 3, 2016 8:51:37 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 54531710
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DF-7F-0C-40-16-7E-A8-8D-B7
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.25
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.Home:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.4%4(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DF-7F-0C-40-16-7E-A8-8D-B7
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.25
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2cc4:a0:51ef:4bd9(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2cc4:a0:51ef:4bd9%5(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 83886080
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DF-7F-0C-40-16-7E-A8-8D-B7
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  modem.Home
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2607:f8b0:400f:803::200e
 216.58.217.46
 
 
Pinging google.com [216.58.217.46] with 32 bytes of data:
Reply from 216.58.217.46: bytes=32 time=22ms TTL=57
Reply from 216.58.217.46: bytes=32 time=23ms TTL=57
 
Ping statistics for 216.58.217.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 23ms, Average = 22ms
Server:  modem.Home
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=42ms TTL=53
Reply from 98.138.253.109: bytes=32 time=41ms TTL=53
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 42ms, Average = 41ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  2...40 16 7e a8 8d b7 ......Realtek PCIe GBE Family Controller
  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.4    281
      192.168.0.4  255.255.255.255         On-link       192.168.0.4    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  5    331 ::/0                     On-link
  1    331 ::1/128                  On-link
  5    331 2001::/32                On-link
  5    331 2001:0:9d38:6abd:2cc4:a0:51ef:4bd9/128
                                    On-link
  2    281 fe80::/64                On-link
  5    331 fe80::/64                On-link
  4    281 fe80::5efe:192.168.0.4/128
                                    On-link
  5    331 fe80::2cc4:a0:51ef:4bd9/128
                                    On-link
  2    281 fe80::7496:a7d5:d76d:ca2b/128
                                    On-link
  1    331 ff00::/8                 On-link
  2    281 ff00::/8                 On-link
  5    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/01/2016 01:35:38 PM) (Source: Microsoft-Windows-AppModel-State) (User: KARI-PC)
Description: Microsoft.MicrosoftOfficeHub_8wekyb3d8bbwe1018
 
Error: (11/01/2016 01:13:55 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/31/2016 07:00:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/31/2016 04:58:34 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/29/2016 07:00:14 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/27/2016 07:00:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/27/2016 02:45:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/26/2016 07:00:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (10/25/2016 09:52:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 12.0.4518.1014, time stamp: 0x45428028
Faulting module name: PlayToDevice.dll, version: 10.0.14393.206, time stamp: 0x57dad04d
Exception code: 0xc0000005
Fault offset: 0x00013d14
Faulting process id: 0x570
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3
Faulting package full name: WINWORD.EXE4
Faulting package-relative application ID: WINWORD.EXE5
 
Error: (10/24/2016 07:39:50 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
 
System errors:
=============
Error: (11/02/2016 12:25:08 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:25:03 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:24:40 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:24:31 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:24:01 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:24:01 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:23:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:23:39 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:23:33 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (11/02/2016 12:23:27 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-02 12:10:34.658
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:34.648
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:34.640
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:34.630
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:34.619
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:34.610
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SETD2DF.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:33.066
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SET8572.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:32.757
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SET8572.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:32.505
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SET8572.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-02 12:10:32.058
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SET8572.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Acronis True Image WD Edition (HKLM-x32\...\{18C886B4-AE66-41C9-BD4D-B5AEDF52A4C1}) (Version: 18.0.6126 - Acronis)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20039 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.205 - Adobe Systems Incorporated)
Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.205 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.4.194 - Adobe Systems, Inc.)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Assassin's Creed Syndicate (HKLM\...\Steam App 368500) (Version:  - Ubisoft Quebec, in collaboration with Ubisoft Annecy, Bucharest, Kiev, Montreal, Montpellier, Shanghai, Singapore, Sofia, Toronto studios)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Catalyst Control Center Next Localization BR (HKLM\...\{118C2119-84B6-E32C-63E2-B56DBCF41CE5}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{55A4D3AB-C8DF-26B2-89A8-7E16E1E40700}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{76EB09B6-44C7-836C-1CB7-0213601D4832}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{365AEAB2-4CF3-7CBB-0DAC-E9E14B688E65}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{5A083A57-10D6-D4E5-292C-F274870E73A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{C516815D-2234-435D-E3DE-FC280E5E26E5}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{7ABC6D83-816E-6D48-E65D-B0CEDD294E4E}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{DF0D7C1C-72B6-9FFB-DF66-B3720237BB80}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{DF62AB5E-E7D5-4AB9-F935-9955392BDC51}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{238F6F6F-2544-86CF-3AB6-2CDADAB58CF0}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{A849120B-6EED-CB8B-E4F0-F35B0CD79055}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{C3EE628C-7394-FE2C-0C90-C05284EB528D}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{2F544F46-5F6E-97BB-3550-A0242A3C5754}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{DC63105D-AD57-E3D3-FC87-F14B1779C879}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{EC688BD0-240D-AE40-55F3-234E54919AE6}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{4BAA2EF8-C0C2-3E5A-EBE4-9C319FC3A4A3}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{E27224E3-7913-DA1E-5B08-9BEEC8FEE3D1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{FC4086D6-E345-5F43-08BB-280FB57DAF49}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{95A52FC1-C728-841D-1BFC-CC793B77B0A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{E55D9C3C-E820-9E3B-F6CB-6EB215E31B39}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{F8EBE530-A4D5-BF51-F623-3787E6B8A878}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{42FBD43F-DE53-6D4D-5134-E3C93B45CBEF}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{6D86160D-C6C2-CC56-E2E9-BE63B73217A8}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{A22CDEBA-6DB5-12CD-F6CE-6238C2D78363}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{AC85CF50-9A55-0103-ADBF-365C37603AA4}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{C0BFC67D-E447-02C8-6046-C078DFE9EC97}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{E5C19844-ABA1-29EB-4139-149462E2500C}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{2BA2E607-350C-A7DB-AEBE-EE0280C13A0D}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{94C72EBE-2908-F0AC-62DA-D61951830F8F}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{B349892D-B015-033C-4CA8-3635E6B655D7}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{5B987681-3652-492B-6A11-E02AC0FE5959}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{BE8D6AB1-3049-2F0C-67FA-00C0A5D321A3}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{DA829CB5-8223-9F29-7219-79576E52B1D0}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{26567561-DFB2-2B63-9BA8-6A490ED37016}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{86BFE5B4-1FCE-3C02-6373-92B1AE6431E8}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{923D1315-3F0A-D74B-D880-77119A993DFC}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0742432E-42D9-2240-4CA1-8595CCCBAA77}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0809FEC1-EF86-51E9-8210-DC1B1BDB6745}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{EA7BB45F-9E9A-9F94-B593-189883378EC3}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{5FD706FF-6AD8-E372-A35A-879409982655}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{C118DDB8-58AD-D40E-6129-0F48BADC6FC8}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{EAEAA839-44F4-22DF-D1CC-88C3B2A3D4B1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{5CC46BCE-7D49-140C-40FB-816B7BCD0E04}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A3973655-E448-4A1B-477C-988A79D132D9}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A4E7CA0C-84EB-5E29-2F04-06C4E4790C2F}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{59D2664C-949B-7FA7-9880-ECB993B6616A}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{6DC92550-D065-4B36-C4D3-D8D7A702A7A7}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{D0F813A5-C2E5-FFB2-97B3-CE6E58176128}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{376B666F-7969-1FB3-5DD3-9245910767B0}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{970A40CA-46AB-986C-1798-976ED0EA00FA}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{B2A83706-3F14-1532-20CD-B4EE715A8945}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{44ED2CDA-4197-E9E9-B328-26E1FB749116}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{4707CBFC-8ED4-463E-0FF9-DE86F4A743E9}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{E37EBEFC-7842-244A-7A79-9A9EFAF25832}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{3450566C-4561-0EE8-B1AB-D5C79CCE8D2C}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{82611173-4AA8-4EB1-7F80-52BCB5F901FA}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{C14A3A5B-8A86-C239-37D7-158211778C54}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{31684C21-4863-C958-4638-D2292CF036D5}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{A50C89BC-8D8E-8828-824A-7171F6D583D5}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{FCE8438C-3272-D63F-479F-670F082B294B}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{0B5633F0-C415-2F08-671E-4C9E2FAACD45}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{25D1751E-7CA2-5F6D-0125-0A16E47AF9FE}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{2F3953DB-369B-473A-6E1C-3A438705507A}) (Version: 2016.1004.2153.37567 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.19 - Piriform)
Cities: Skylines (HKLM\...\Steam App 255710) (Version:  - Colossal Order Ltd.)
Core Temp 1.1 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.1 - Alcpu)
CPUID CPU-Z 1.76 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CPUID HWMonitor 1.30 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Crypt of the NecroDancer (HKLM\...\Steam App 247080) (Version:  - Brace Yourself Games)
CryptoPrevent (HKLM-x32\...\{5C5B24E7-4694-4049-A222-CCE7D3FAC63F}_is1) (Version:  - Foolish IT LLC)
Curse (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Curse)
Dishonored (HKLM\...\Steam App 205100) (Version:  - Arkane Studios)
Don't Starve (HKLM\...\Steam App 219740) (Version:  - Klei Entertainment)
Don't Starve Together (HKLM\...\Steam App 322330) (Version:  - Klei Entertainment)
Dragon Age: Origins - Ultimate Edition (HKLM\...\Steam App 47810) (Version:  - BioWare)
Emsisoft Anti-Malware (HKLM\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 11.10 - Emsisoft Ltd.)
Fallout 4 (HKLM\...\Steam App 377160) (Version:  - Bethesda Game Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Grow Home (HKLM\...\Steam App 323320) (Version:  - Reflections, a Ubisoft Studio)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.14.280 - SurfRight B.V.)
HitmanPro.Alert 3 (HKLM\...\HitmanPro.Alert) (Version: 3.5.3.562 - SurfRight B.V.)
Holy Potatoes! A Weapon Shop?! (HKLM\...\Steam App 363600) (Version:  - Daylight Studios)
iTunes (HKLM\...\{F11677B7-0D8E-4F34-BEBB-6869FE861CDF}) (Version: 12.5.2.36 - Apple Inc.)
Java 8 Update 111 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Knock-knock (HKLM\...\Steam App 250380) (Version:  - Ice-Pick Lodge)
Life Is Strange™ (HKLM\...\Steam App 319630) (Version:  - DONTNOD Entertainment)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Media Go (HKLM-x32\...\{65256C0D-3FE7-4D2E-BB3E-53F1175481C8}) (Version: 3.0.403 - Sony)
Media Go Network Downloader (HKLM-x32\...\{C52148B9-19E0-433A-9422-3451B1BEE20F}) (Version: 1.6.01.0 - Sony)
Media Go Video Playback Engine 2.20.109.05220 (HKLM-x32\...\{B48AA269-C017-875E-AE23-CE1DCEE07626}) (Version: 2.20.109.05220 - Sony)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32\...\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32\...\{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
MiniTool Partition Wizard Free 9.1 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Mountain (HKLM\...\Steam App 313340) (Version:  - David OReilly)
Mozilla Firefox 49.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 49.0.2 (x86 en-US)) (Version: 49.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 49.0.2.6136 - Mozilla)
NVIDIA PhysX (HKLM-x32\...\{B455E95A-B804-439F-B533-336B1635AE97}) (Version: 9.14.0702 - NVIDIA Corporation)
RogueKiller version 12 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12 - Adlice Software)
RWBY: Grimm Eclipse (HKLM\...\Steam App 418340) (Version:  - Rooster Teeth Games)
Secunia PSI (3.0.0.11005) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.11005 - Secunia)
Slime Rancher (HKLM\...\Steam App 433340) (Version:  - Monomi Park)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.6 - Sophos Limited)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Super Meat Boy (HKLM\...\Steam App 40800) (Version:  - Team Meat)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version:  - Bethesda Game Studios)
The Elder Scrolls V: Skyrim Special Edition (HKLM\...\Steam App 489830) (Version:  - Bethesda Game Studios)
The Long Dark (HKLM\...\Steam App 305620) (Version:  - Hinterland Studio Inc.)
The Town of Light (HKLM\...\Steam App 433100) (Version:  - LKA)
Uplay (HKLM-x32\...\Uplay) (Version: 20.2 - Ubisoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vulkan Run Time Libraries 1.0.11.0 (HKLM\...\VulkanRT1.0.11.0) (Version: 1.0.11.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.13.0 (HKLM\...\VulkanRT1.0.13.0) (Version: 1.0.13.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0) (Version: 1.0.17.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0-2) (Version: 1.0.17.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0-3) (Version: 1.0.17.0 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0-4) (Version: 1.0.17.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.21.0 (HKLM\...\VulkanRT1.0.21.0) (Version: 1.0.21.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.3.1 (HKLM\...\VulkanRT1.0.3.1) (Version: 1.0.3.1 - LunarG, Inc.) Hidden
Vulkan Run Time Libraries 1.0.3.1 (HKLM\...\VulkanRT1.0.3.1-2) (Version: 1.0.3.1 - LunarG, Inc.)
WD Backup (HKLM-x32\...\{4AACAFC7-951A-4215-B430-3DFCFF2E6CED}) (Version: 1.5.5953.19614 - Western Digital Technologies, Inc) Hidden
WD Backup (HKLM-x32\...\{a8c9535a-ecd9-4172-a330-0cb5ff9dbed9}) (Version: 1.5.5953.19614 - Western Digital Technologies, Inc.)
WD Drive Utilities (HKLM-x32\...\{06628A2D-167D-4F5E-8C98-60CFA0B161D1}) (Version: 1.4.0.92 - Western Digital Technologies, Inc.) Hidden
WD Drive Utilities (HKLM-x32\...\{7c73600b-2542-4641-a960-74bed274be03}) (Version: 1.4.0.92 - Western Digital Technologies, Inc.)
WD Drive Utilities (HKLM-x32\...\{eab1fb93-61fb-48de-b815-b4e9b68d2ef1}) (Version: 1.3.2.2 - Western Digital Technologies, Inc.)
WD Quick View (HKLM-x32\...\{965D28B5-3C86-41FD-994E-D6376815C9B3}) (Version: 2.4.10.17 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{249644e6-451a-4a5c-bd5c-21eeb9eec79d}) (Version: 1.3.1.2 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{7CC2EDF2-83EC-4707-BDD3-72469236A6CC}) (Version: 1.3.1.2 - Western Digital Technologies, Inc.) Hidden
WinRAR 5.31 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 8190.11 MB
Available physical RAM: 3369.02 MB
Total Virtual: 9470.11 MB
Available Virtual: 2541.37 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:930.53 GB) (Free:650.1 GB) NTFS
3 Drive e: () (Fixed) (Total:931.48 GB) (Free:481.28 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KARI-PC
 
Administrator            DefaultAccount           Guest                    
illus                    
 
========================= Minidump Files ==================================
 
C:\WINDOWS\Minidump\100516-55515-01.dmp
C:\WINDOWS\Minidump\100616-30203-01.dmp
C:\WINDOWS\Minidump\100716-28515-01.dmp
C:\WINDOWS\Minidump\100816-33484-01.dmp
C:\WINDOWS\Minidump\100916-24828-01.dmp
C:\WINDOWS\Minidump\101016-34171-01.dmp
C:\WINDOWS\Minidump\101116-22187-01.dmp
C:\WINDOWS\Minidump\101216-28437-01.dmp
C:\WINDOWS\Minidump\101316-45875-01.dmp
========================= Restore Points ==================================
 
01-11-2016 19:13:37 Removed AMD OverDrive.
 
**** End of log ****
 


#4 Jo*

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Posted 02 November 2016 - 01:45 PM

Hello,

:step1: Run Malwarebytes Anti-Rootkit again: Double click mbar.exe to run the tool.
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • Scan your system for malware
  • If malware is found, click on the Cleanup
  • button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • then please go to the MBAR folder and then copy/paste the contents of the MBAR-log-***.txt file to your next reply.
  • If there is no malware found, please let me know as well.

***


:step2: Please download Junkware Removal Tool from HERE and save it to your desktop.
Shutdown your antivirus to avoid any potential conflicts.
Double click JRT.exe to run the tool.
Vista / Windows 7/8/10 users right-click and select Run As Administrator.
  • JRT will begin to backup your registry and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, the log JRT.txt is saved on your desktop and will automatically open.
Enable your antivirus!
Post the contents of JRT.txt into your next reply.


***


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#5 kooky500

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Posted 02 November 2016 - 05:08 PM

MBAR still didn't find anything. Here's the JRT log:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.9 (09.30.2016)
Operating System: Windows 10 Home x64 
Ran by illus (Administrator) on Wed 11/02/2016 at 15:45:24.81
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 1 
 
Successfully deleted: C:\Users\illus\AppData\Roaming\Mozilla\Firefox\Profiles\ojsblgme.default-1474391732257\extensions\staged (Folder) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 11/02/2016 at 15:53:03.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 Jo*

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Posted 02 November 2016 - 05:58 PM

Hello,

:step1: Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 5 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7/8/10 users need to right click and choose Run as Administrator
You only need to get one of them to run, not all of them.Do not reboot your computer after running rkill as the malware programs will start again.


---


:step2: Malwarebytes' Anti-Malware
If this program is already installed: Skip the installation and run only the scan!
Download and install: Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
How to get logs: (Export log to save as txt)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.
(Copy to clipboard for pasting into forum replies or tickets)
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

---


:step3: Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

---


:step4: How the computer is running now?


---


Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#7 kooky500

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Posted 02 November 2016 - 10:15 PM

MBAM Log:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/2/2016
Scan Time: 8:05 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.11.03.02
Rootkit Database: v2016.10.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: illus
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 336965
Time Elapsed: 15 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
FSS Log:
Farbar Service Scanner Version: 27-01-2016
Ran by illus (administrator) on 02-11-2016 at 21:11:40
Running from "C:\Users\illus\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
I should add, Windows Defender is disabled because I'm using a different anti-virus. It's getting late here, but I'll see how the computer is running tomorrow.


#8 Jo*

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Posted 03 November 2016 - 02:31 AM

ESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Open the scan log and copy and paste the content to your next reply.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#9 kooky500

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Posted 03 November 2016 - 12:15 PM

Here's the log:

C:\Users\illus\Downloads\ccsetup519.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted


#10 Jo*

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Posted 03 November 2016 - 12:22 PM

This pc is not infected.

---

Your remaining issues are not malware related, if you need still help, please start a new topic at our MS Windows forum section.
or
internet-networking forum section.



===================================

***


It Appears That Your Pc Is Clean!

***


Clean up:

***


Right-click AdwCleaner.exe and select Run As Administrator.
  • Click on the Uninstall button.
  • A window will open, press the Confirm button.
  • AdwCleaner will uninstall now.

***


Clean up with delfix:
  • please download delfix to your desktop.
  • Close all other programms and start delfix.
  • Please check all the boxes and run the tool.
  • delfix will now delete all found traces of our removal process

***


Delete the log files our tools created; they are located at your desktop or at the
"c:\users\{.......}\Downloads" folder.
Highlight them, and press the del or delete key on the keyboard.
You can browse to the location of the file or folder using either My Computer or Windows Explorer.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#11 Jo*

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Posted 06 November 2016 - 04:38 PM


It appears that this issue is resolved.
If that is not the case and you need or wish to continue with this topic, please let me know.

Graduate of the WTT Classroom
Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.





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