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BSOD from static electricity


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#1 ESkyler

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Posted 01 November 2016 - 11:52 PM

Hello all!

 

 

I seem to be having an issue involving static electricity. Whenever I touch the front bezel of my PC and give it a shock it will restart with a BSOD. It doesn't seem to do this anywhere else on the case afaik. I checked the outlet and the surge protector and both are giving ground so that should be fine. My front bezel has nothing attached to it whatsoever, no wires or anything. The case I have is the Thermaltake Core V71. Any ideas as to why this is happening?



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#2 Platypus

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Posted 02 November 2016 - 12:16 AM

I guess it's the metal grille area that you touch and the static discharge goes to? The metal bezel portion of the front panel would have some means that is supposed to be grounding it to the rest of the case - perhaps a tab that presses against the case as it is assembled, or a screw that passes through from inside the panel. It would seem that however this earth connection is achieved is not making contact to ground the bezel. The static charge will be jumping to ground by another path, probably wiring between the front panel and the mainboard, which will shock the mainboard circuitry & give the blue screen. Finding how the earthing should be happening, and correcting the bad connection (scrape away a little paint, tighten a screw, maybe even reconnect a little earth tab that came apart) should cure it. But not knowing the case, I can't give any more specific details than that, sorry!

Edited by Platypus, 02 November 2016 - 12:18 AM.

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#3 ESkyler

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Posted 02 November 2016 - 12:27 AM

Thank you for the reply!

I was sorta thinking the same thing that maybe the static is possibly going through the front panel wires and to the motherboard, but just a thought. I don't remember this ever happening before. I am worried it might cause damage so for now I am trying to avoid any static until I sort this out.



#4 Platypus

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Posted 02 November 2016 - 01:25 AM

Yes, electrostatic discharge can damage or degrade electronics, so try to avoid any zaps until the problem can be diagnosed and corrected.
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