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Windows Update Error 80248014


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8 replies to this topic

#1 Gh0stW4rrior

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Posted 01 November 2016 - 10:28 PM

I am unable to download new updates from Microsoft for Windows 10. Whenever I manually check to see if there is an update, it comes back and says "We couldn't connect to the update service...make sure you're connected to the internet" when I am connected to the internet and have a stable connection.

 

This error also affects the Windows 10 Store. I am unable to download/install anything from the Windows store.

 

Any help would be appreciated!



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#2 opera

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Posted 02 November 2016 - 01:45 AM

It's worth running a dism.........

 

 

Run cmd prompt as admin. (Right-click on start and you'll see the option for it there)

 

Enter this where the cursor flashes (note the space after the words Online and Image)

 

DISM /Online /Cleanup-Image /RestoreHealth

Let it run (it may look like it's stuck at 20%)

Make sure you are online when you do it, and it would be quicker to run it in 'safe mode with networking' if you can.

 

Restart machine afterwards.



#3 Gh0stW4rrior

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Posted 02 November 2016 - 08:05 AM

 

It's worth running a dism.........

 

 

Run cmd prompt as admin. (Right-click on start and you'll see the option for it there)

 

Enter this where the cursor flashes (note the space after the words Online and Image)

 

DISM /Online /Cleanup-Image /RestoreHealth

Let it run (it may look like it's stuck at 20%)

Make sure you are online when you do it, and it would be quicker to run it in 'safe mode with networking' if you can.

 

Restart machine afterwards.

 

This appears to have fixed the Windows Update problem, but I am still getting the 80248014 error on the Windows Store



#4 RoselynSoffer

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Posted 02 November 2016 - 09:39 AM

First, you should follow the Windows Update Troubleshooter:

http://support.microsoft.com/kb/971058

Then, open cmd.exe---->Run as Administrator and run SFC /SCANNOW.

after complete this process exit the cmd, restart , and test. 



#5 Gh0stW4rrior

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Posted 07 November 2016 - 04:14 PM

First, you should follow the Windows Update Troubleshooter:

http://support.microsoft.com/kb/971058

Then, open cmd.exe---->Run as Administrator and run SFC /SCANNOW.

after complete this process exit the cmd, restart , and test. 

I ran the scan and it did not find any errors



#6 FreeBooter

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Posted 07 November 2016 - 09:26 PM

Make sure Windows Firewall service is set to Automatic and started.
Follow my tutorial to troubleshot Windows Store error.

"Clear Windows Store Cache in Windows 8 and 8.1 and Windows 10"
https://www.dost-tech.com/viewtopic.php?f=10&t=105


"Reinstall Store And Other Preinstalled Apps In Windows 8, 8.1 and Windows 10"
https://www.dost-tech.com/viewtopic.php?f=10&t=104

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#7 Gh0stW4rrior

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Posted 09 November 2016 - 07:35 PM

Make sure Windows Firewall service is set to Automatic and started.
Follow my tutorial to troubleshot Windows Store error.

"Clear Windows Store Cache in Windows 8 and 8.1 and Windows 10"
https://www.dost-tech.com/viewtopic.php?f=10&t=105


"Reinstall Store And Other Preinstalled Apps In Windows 8, 8.1 and Windows 10"
https://www.dost-tech.com/viewtopic.php?f=10&t=104

I did both and the problem persists. 

You think I have a virus of some sort?



#8 opera

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Posted 10 November 2016 - 01:57 AM

Try running the DISM restore health again now.



#9 FreeBooter

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Posted 10 November 2016 - 05:37 AM

If you like you can ask for malware infection checkup BC forum have malware removal experts.


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