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I think I have a virus please help


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2 replies to this topic

#1 notrhys

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Posted 01 November 2016 - 12:28 PM

So I was using my computer fine the in started getting an errors not allowing me to search anything on google chrome. I tried to check if I could do it on internet explorer, but it came up with an application error. And this happend with any program I tried to open.

So I tried to restart it and now the majority of times I log in to my profile , all I see is a black screen wth a cursor . I can move the cursor . Also when I press ctrl alt and delete, the menu comes up but when I press task manager nothing shows up. It just returns to a black screen.

I can't find any fixes online , or even know if this is a virus but please help!

.occasionaly won't let me search on any browser (internet is fine)
.application errors when opening any application.
.black screen with cursor when I log onto my profile.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

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#2 Jo*

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Posted 02 November 2016 - 12:20 PM


It seems that your pc has a problem or could be infected with malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.
Please follow this Preparation Guide. If have already done a step or you cannot complete a step, skip it and continue.
Pease include a link to this thread.

Let me know if all went well.

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Cheers,
Jo
If I have been helping you, and I have not replied to your latest post in 36 hours please send me a PM.


#3 notrhys

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Posted 02 November 2016 - 02:50 PM

It seems that your pc has a problem or could be infected with malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.
Please follow this Preparation Guide. If have already done a step or you cannot complete a step, skip it and continue.
Pease include a link to this thread.

Let me know if all went well.

Thanks for helping , sorry i didnt know there was a guide to formating a report , here is the link - : http://www.bleepingcomputer.com/forums/t/631181/black-screen-after-login-application-errors-and-internet-browsers-stop-working/






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