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Freeing Up Disk Space


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#1 loves3spooge

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Posted 01 November 2016 - 12:02 AM

So basically, I got this old'ish computer from my friend and I'd like to free up ALL files, programs and everything that hasn't been touched for over 4 months. Everything I find is not understandable so I'd love for a TL;DR Dummy Guide. I'm running Windows 10 Pro 64 bit, for any further information about the PC please specify how I find it. Thank you so much in advance I know this is hard work which I appreciate.

 

-Thomas



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#2 buddy215

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Posted 01 November 2016 - 04:15 AM

Welcome to BC..

 

Did your friend give you his password for logging into Windows?

Can you run as administrator?

Did you friend remove all personal documents including videos, music, etc.?

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.

 

  • Please download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 loves3spooge

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Posted 01 November 2016 - 12:47 PM



 

Welcome to BC..

 

Did your friend give you his password for logging into Windows?

Can you run as administrator?

Did you friend remove all personal documents including videos, music, etc.?

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.

 

  • Please download Security Check by glax24 and save the file to the Desktop

  • Run the tool by accepting all the Security prompts

  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard

  • Simply Paste the log to your reply

 

SecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 01.11.2016 19:44:26
Path starting: C:\Users\leponos\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: leponos
VersionXML: 3.48is-30.10.2016
___________________________________________________________________________
 
Windows 10(6.3.14393) (x64) Professional Lang: English(0409)
Installation date OS: 27.09.2016 13:42:02
LicenseStatus: Windows®, Professional edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: Microsoft Edge (C:\WINDOWS\system32\LaunchWinApp.exe)
SystemDrive: C: FS: [NTFS] Capacity: [466.3 Gb] Used: [399.4 Gb] Free: [66.9 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.321.14393.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service has stopped
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled)
AVG AntiVirus Free Edition (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (disabled and up to date)
AVG AntiVirus Free Edition (enabled and up to date)
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes Anti-Malware version 1.75.0.1300 v.1.75.0.1300
--------------------------- [ OtherUtilities ] ----------------------------
WinRAR 5.00 (64-bit) v.5.00.0 Warning! Download Update
DivX Setup v.2.6.1.100
TeamViewer 8 v.8.0.20202 Warning! Download Update
TeamViewer 8 (TeamViewer8) - The service is running
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.24 v.7.24.104 Warning! Download Update
^Optional update.^
--------------------------------- [ P2P ] ---------------------------------
µTorrent v.3.4.8.42576 Warning! P2P-client.
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 40 v.8.0.400 Warning! Download Update
Uninstall old version and install new one (jre-8u112-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
iTunes v.11.1.4.62 Warning! Download Update
^Please use Apple Software Update tool.^
Bonjour v.3.0.0.10 Warning! Download Update
^Please use Apple Software Update tool.^
QuickTime 7 v.7.79.80.95 Warning! This software is no longer supported. Please uninstall it and use another software.
Bonjour Service (Bonjour Service) - The service is running
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Flash Player 22 NPAPI v.22.0.0.209 Warning! Download Update
Adobe Reader XI (11.0.05) v.11.0.05 Warning! Download Update
^Please run Adobe Reader XI and go Help - Check for updates...^
------------------------------- [ Browser ] -------------------------------
Google Chrome v.54.0.2840.71
Mozilla Firefox 48.0 (x86 en-US) v.48.0 Warning! Download Update
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.54.0.2840.71
------------------ [ AntivirusFirewallProcessServices ] -------------------
AvgAMPS (AvgAMPS) - The service has stopped
C:\PROGRA~2\AVG\Av\avgrsa.exe v.16.121.0.7859
C:\Program Files (x86)\AVG\Av\avgcsrva.exe v.16.121.0.7859
AVGIDSAgent (AVGIDSAgent) - The service is running
AVG Service (avgsvc) - The service is running
C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe v.1.132.2.38575
AVG Service (avgsvc) - The service is running
AVG WatchDog (avgwd) - The service is running
C:\Program Files (x86)\AVG\Av\avgwdsvca.exe v.16.121.0.7859
C:\Program Files (x86)\AVG\Av\avgnsa.exe v.16.121.0.7859
C:\Program Files (x86)\AVG\Av\avgemca.exe v.16.121.0.7859
C:\Program Files (x86)\AVG\Av\avgui.exe v.16.121.0.7859
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe v.1.132.2.38575
MBAMScheduler (MBAMScheduler) - The service is running
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe v.1.70.0.0
MBAMService (MBAMService) - The service has stopped
Windows Defender Service (WinDefend) - The service has stopped
Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped
---------------------------- [ UnwantedApps ] -----------------------------
Unity Web Player v.4.6.0f2 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Popcorn Time v.Beta 4.3 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!
WPM18.8.0.273 v.18.8.0.273 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!
vToolbarUpdater30.7.0 (vToolbarUpdater30.7.0) - The service is running
----------------------------- [ End of Log ] ------------------------------

Edited by hamluis, 01 November 2016 - 02:57 PM.
Moved from W10 Spt to Am I Infected - Hamluis.


#4 buddy215

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Posted 01 November 2016 - 01:51 PM

I am going to ask that this topic be moved to Am I Infected What Do I Do Forum.

 

Do you understand the RED warnings and what needs to be done?

Suggest you uninstall some of those.....listed below:

Popcorn Time v.Beta 4.3

WPM18.8.0.273 v.18.8.0.273

QuickTime 7 v.7.79.80.95

Bonjour v.3.0.0.10

iTunes v.11.1.4.62

Java 8 Update 40

µTorrent v.3.4.8.42576

TeamViewer 8


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 buddy215

buddy215

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Posted 01 November 2016 - 04:56 PM

After uninstalling those programs do this:

 

I see that you have MBAM installed. Please follow the instructions below for using it to scan and post the log. Be sure to check the settings per instructions.

 

  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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