Hello I am hopping that someone can help me diagnose my internet so I can find out what to tell my isp to try to get them to fix my problem. (I am in contact with the top tech sup and he said he doesn't see a problem) Before this I had a stable ping of 140 in any game and got 80-140ms when pinging google. It started about two months ago, rarely for a few hours a day (no specific time)my ping will be stable to a degree, 140 ping in games with a spike of 400-900 a few times every 20m. Normally though it is pinging from 300-1400ms +.
Testing I have done my self: If I open cmd and ping a website, eg. google.com or 22.214.171.124 the ping time that I receive is normal.http://imgur.com/a/JFKtL
If I run a tracert to the IP though I get such results http://imgur.com/a/W4Wi9
Also if I test it on speedtest.net I get http://imgur.com/a/vZo7A
I have also pinged all the different pings that the tracert gives for this http://imgur.com/a/v678m
(BTW I have tested this with different IP's too.. not just google DNS. Same results
Notes about system, I have tested this and gotten same results when :
Tested while pluged into router.
Tested with wireless (On 3 different computers)
Checked wires, the wire that I have from PoE to pc I replaced to see if was problem. (Was not)
Plugged directly into PoE. (Do not have a wireless card in pc for it to interfere)
If anyone is able to help please do I am unsure what to do from this point.