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Intermittent internet connectivity

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#1 KalciferKandari


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  • Local time:06:27 PM

Posted 30 October 2016 - 01:14 PM

Intermittent internet connectivity on Windows 10 Pro. Intermittent ability to establish new connections, usually with a timeout error. Problem can last for minutes to hours, and the issue might not occur for minutes to hours.
Everything else works fine.
PC Specs
  • Windows 10 Pro OS
  • Intel Core i7 6700K
  • Gigabyte G1 GTX 1070
  • ASRock Z170 Extreme4 motherboard
  • Noctua NH-D15 CPU cooler
  • 2 x 8GB Corsair Vengence LPX DDR4 RAM
  • Phanteks Pro M case
  • Samsung 850 Evo 250GB SSD as main storage
  • Western Digital Blue 1TB HDD as secondary storage
  • Seagate 2TB HDD as tertiary storage
  • Uplink CAT.7 RJ45 ethernet cable
  • EVGA 550W PSU
Troubleshooting Done
This information is presented in no particular order.
Used different browsers.
Issue persists.
Used network diagnostic.
Issue persists.
Replaced motherboard with the same model.
Issue persists.
Clean install of Windows Pro on an SSD.
Issue persists.
Clean install of Windows 10 Pro on a HDD.
Issue persists.
Clean install of Windows 10 Pro with no apps.
Issue persists.
Activated Windows 10 Pro.
Issue persists.
Installed LAN driver from ASROCK, Intel, and Microsoft.
Issue persists.
Used 2 different routers, 1 older, 1 new.
Issue persists.
Used 2 different ethernet cables, CAT7 and CAT5e.
Issue persists.
Connected ethernet to different port on router.
Issue persists.
Restarted modem.
Issue persists.
Used a USB WiFi adapter.
Issue persists.
Reset internet using 'netsh' commands.
Issue persists.
Flushed DNS.
Issue persists.
Used static DNS.
Issue persists.
Using direct IP address to connect to websites.
Issue persists.
Disabled antivirus and firewalls on the computer.
Issue persists.
Disabled firewall on the router.
Issue persists.
Released and renewed IP.
Issue persists.
Removed internet options.
Issue persists.
Deleted temp and %temp% files.
Issue persists.
Flashed BIOS.
Issue persists.
Reset CMOS.
Issue persists.
Bought new monitor which turned out to have a dead pixel, and cannot be returned.
Issue persists.
Level 3 Microsoft support.
Issue persists.
ASROCK support.
Issue persists.
ISP support.
Issue persists.
Tried getting support from god at www.god.com/support, but the website doesn't seem to exist.
Other computers using the same router with WiFi or ethernet have stable internet.
When connected internet speeds and ping are correct.
Main error is connection time out.
Used a USB WiFi adapter to mobile hotspot connected to 4G.
No issue apparent, could not test for long.
Used an ethernet cable to MacBook then WiFi to the router.
No issue apparent.
Connected to the internet on a MacBook through an ethernet cable to the PC through WiFi to the router, to see if the MacBook would then have the same problem as the PC.
In progress. No issue apparent so far.
Clean install of Windows 8.1.
No issue apparent.
Clean install of Ubuntu.
No issue apparent.
Never failed to login to the Steam client, though the same cannot be said for the Steam store.
Never failed to connect to the router.
Would try burnt offerings, but I don't have a goat.

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