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[help] Browser problem


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#1 izsi6969

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Posted 30 October 2016 - 04:37 AM

Hi guys! My friend has a problem and he asked me to help him. 
So the problem is that when he tries to open a page in the browser (google chrome, mozilla) he can't.
Everytime he tries he gets this as a result:

583_A6BC5AF6727938A1787A4.png



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#2 bwv848

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Posted 30 October 2016 - 06:26 PM

Hello and Welcome to Bleeping Computer!

Let's try flushing the DNS cache...

:step1: Open the Start Menu and type in cmd.

:step2: Right-click on cmd and select Run as administrator.

:step3: In the Command Prompt window, type in ipconfig /flushdns.

:step4: You should see this, if successful:

Windows IP Configuration. Successfully flushed the DNS Resolver Cache.

:step5: Close the Command Prompt window. Did that help?

 

Thanks. :)


Edited by bwv848, 30 October 2016 - 06:27 PM.

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#3 izsi6969

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Posted 03 November 2016 - 03:42 PM

the DNS Resolver Cache was sucessfully flushed, but it didn't helped :/ 



#4 bwv848

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Posted 28 November 2016 - 10:47 AM

Hi,

Sorry, I missed your reply for some reason. Do you still need help? Again, my apologies.


If I do not reply in three days, please message me.
 
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