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Wired connection drops dozens of times a day, WiFi is perfectly stable


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#1 AceRoccola

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Posted 29 October 2016 - 04:37 PM

So, I've had this problem for literally years now. When I am using an ethernet cable to hook up to my router, my PC's connection drops dozens of times a day. It's a real pain, especially when I'm trying to stream something to a TV. In the past, I have circumvented this issue by using WiFi, which is perfectly stable for whatever reason. Problem is that WiFi in my new place is awful. I literally get connection speeds of 1 Mbps from my WiFi card up here in my room. So now I'm redoubling my efforts to find out why my ethernet is so unreliable, because I need the increase in network connection speed (it's only 100 mbps because I use an ethernet powerline adapter - but still).

 

I have tried purchasing an ethernet card because I thought the mobo port might have been broken - but the new card exhibits the same behavior. I have tried messing with the settings (going from "auto" to "100 mbps full duplex" etc.) to no avail. I've tried swapping out my ethernet adapter and my ethernet cable for new ones - same behavior. I even moved into a new house, got a new modem and a new ISP - same exact behavior. The adapters work on every other device in the house. Only my PC has this consistent issue and it only happens when I'm wired. 

 

So before I go and buy some expensive range booster or whatever, I was hoping that someone here might be able to suggest a few solutions or help me troubleshoot. Thanks.

 

My system:

Windows 7 Ultimate SP1 64-bit (reinstalled from OEM after last PC died during power surge, 2.5 years ago - rebuilt this one with mostly new components)

GIGABYTE GA-MA770T-UD3P Motherboard

Antec Earthwatts 650 PSU

AMD Phenom X4 970 CPU

Nvidia 970 GPU

8gb of RAM (two sticks)

Samsung EVO 840 SSD 120gb (OS drive)

Hitachi 1TB HDD (applications, games, etc.)

TP-Link Ethernet Adapter TL-PA4010

Netis AD1103 Gigabit Ethernet PCI-E Adapter

 

Edit: Seems I posted this in Windows 7 rather than networking. Apologies. If someone could move it, that'd be great. Otherwise I'll delete it and repost.


Edited by AceRoccola, 29 October 2016 - 04:42 PM.


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#2 hamluis

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Posted 30 October 2016 - 06:14 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 dc3

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Posted 31 October 2016 - 12:45 PM

Since you are using wifi I would have to assume you are using a router.  Have you tried plugging into another Ethernet port on the router?

 

Have you tried connecting the Ethernet cable directly to the modem?


Edited by dc3, 31 October 2016 - 12:46 PM.

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