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2 questions: disk scan and restart hang


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#1 pegasis

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Posted 29 October 2016 - 11:25 AM

Hello

 

I have win 8.1 machine, and it periodically suffers from 2 issues;

 

on reboot the disk gets scanned for errors, lately every time on reboot

 

How can I fix this

 

on reboot, the machine seems to hang up, and you have to manual kick it sometimes

 

any suggestions on how to diagnose and fix?



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#2 Chris Cosgrove

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Posted 29 October 2016 - 05:19 PM

This sounds like you could have a failing hard drive in which case the first priority is your data. You should do a full data backup as soon as possible and keep it up to date. And remember all those little oddities that regularly get forgotten like your bookmarks !

 

Go to the Seagate web-site and download the CD 'Seagate tools for DOS'. This is a self-booting disc which downloads as an ISO. If you have a CD drive burn the ISO to a CD, you can use either Windows explorer to do this and unpack the files at the same time or use ImageBurn to unpack the files and then any burner to burn them to disc. If you don't have a CD drive then download a small utility called 'Rufus' to burn the files to a USB but remember to check your BIOS/UEFI to ensure that it will boot from a USB.

 

Once you have your data safely backed up then run the Seagate 'Long test' and see what result it comes up with. Anything other than 'Good' is a warning that your drive is on its way out.

 

This does not mean that you would need to go out tomorrow and buy a new drive, but be prepared. And keep your data backed up !

 

Chris Cosgrove


I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !


#3 FreeBooter

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Posted 31 October 2016 - 12:08 AM

I agree with Chris Cosgrove the hard disk could be failing or have bad sectors when Windows automatically scan hard disk for errors it only corrects file system errors but it does not search and mark bad sectors it will also not spend much resources and time to retrieve data located within bad sectors. You can also make Windows correct disk errors and mark sectors that are bad with Chkdsk C: /r command.  You should first use Chkdsk command as the Seagate Diagnostic Tool will not try to retrieve any data located on bad sectors you may lose important data after using the Chkdsk command use Seagate Diagnostic Tool to repair hard disk surface errors and to mark bad sectors.


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#4 pegasis

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Posted 31 October 2016 - 09:42 AM

Very strange,  failing HDs start  clicking

 

I clone my drives once a week, now the cloned backup HD which is 4 month old has the same symptoms



#5 Chris Cosgrove

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Posted 31 October 2016 - 07:45 PM

Who said "Failing hard drives start clicking." ?  Sometimes yes, often no. An electronic failure will be silent and magnetic material flaking off the platter will not make any noise either.

 

 

The cloned backup HD which is 4 month old has the same symptoms

 

This is a known drawback of the cloning process. Cloning produces an exact copy of the contents of a drive at the time you clone it. So if the drive is showing faults, then the clone will also show exactly the same faults.

 

It is unlikely that a four month old drive would be faulty - not impossible, but unlikely - and what you are seeing on this drive is a copy of the flaws on your primary drive. I think you have reached the stage where you need to replace your hard drive in the near future.

 

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#6 pegasis

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Posted 07 November 2016 - 10:48 AM

my concern with all this is this sounds data driven, not hardware

 

If i migrate the data to a new drive the issue might re-emerge

 

same if I do a backup and restore it to another drive

 

and yes, I have always had failing drives that clicked,

 

this is a physical platter with nand memory so I think the platters would be the weak link



#7 pegasis

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Posted 14 November 2016 - 11:28 AM

I have backed everything up

 

here is what the drive is showing:

 

Windows 8
English (United States)
 
C:\  Volume Label:susie home,  File System:NTFS
 
Volume label is susie home.
Stage 1: Examining basic file system structure ...
1725440 file records processed.
File verification completed.
15681 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
2033690 index entries processed.
Index verification completed.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
154126 data files processed.
Advanced SystemCare is verifying Usn Journal...
2161048296 USN bytes processed.
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
The Volume Bitmap is incorrect.
1953513468 KB total disk space.
1426935372 KB in 1552341 files.
683188 KB in 154127 indexes.
3967264 KB in use by the system.
65536 KB occupied by the log file.
521927644 KB available on disk.
4096 bytes in each allocation unit.
488378367 total allocation units on disk.
130481911 allocation units available on disk.
 
 
Is this a physical issue, or a file issue, can I reformat the drive to fix this issue?


#8 FreeBooter

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Posted 14 November 2016 - 12:31 PM

Execute Chkdsk C: /f command please to see if file system errors have been repaired or not as there are issues with Ntfs file system.


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#9 pegasis

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Posted 14 November 2016 - 12:50 PM

Thanks

 

If this does not work I am going to try Dism

 

and if that does not work I am formatting the drive 

 

might just migrate to Mint 18



#10 FreeBooter

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Posted 14 November 2016 - 03:57 PM

If its hardware error causing your issue installing any other operating system will not resolve the issue.


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#11 pegasis

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Posted 15 November 2016 - 12:20 PM

seems to be file structure, and I am not able to fix it so far

 

if you run one dskchk via win 8.1 Gui it shows no errors, but If you run scandisk /f /r it finds errors

 

some third party software finds no errors, but Glary utilities finds the errors on the disk file structure

 

DISM failed to download a source file

 

is there a way to do a repair?

 

 

 

If I format another drive and migrate the data, users, user preferences using paragon PC mover  will the bad file still be there?

 

If nothing else this is educational



#12 FreeBooter

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Posted 15 November 2016 - 03:47 PM


Resolve The Source Files Could Not Be Downloaded Dism Tool Error

 

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

 

 

To keep a record of your system profile at any given time, you can publish to the Web using Speccy. Speccy uses Piriform's servers to publish the profile without any identifying information. Each profile is given a unique URL. For an example, see:

 

http://speccy.piriform.com/results/nGmV1yekiTFbWJJ1oggVwcV

 

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

 

Note: Each time you start Speccy, it will generate a new randomized URL. This is useful if you want to track your computer's information over time.

To publish a Speccy profile to the Web:

  • In Speccy, click File, and then click Publish Snapshot.

  • In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

  • Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

  • In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.


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#13 pegasis

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Posted 16 November 2016 - 01:41 AM

here is the issue

 

chkdsk and scan disk will fix it. and after the next boo it seems to re-appear

 

 Volume label is susie home.

 
Stage 1: Examining basic file system structure ...
                                                                                       
  1725440 file records processed.                                                        
 
File verification completed.
                                                                                       
  15713 large file records processed.                                   
 
                                                                                       
  0 bad file records processed.                                     
 
 
Stage 2: Examining file name linkage ...
Index entry LOG in index $I30 of file 80426 is incorrect.
Index entry LOG.old in index $I30 of file 80426 is incorrect.
Index entry Local State in index $I30 of file 584649 is incorrect.
Index entry Network Persistent State in index $I30 of file 584649 is incorrect.
Index entry Preferences in index $I30 of file 584649 is incorrect.
Index entry TransportSecurity in index $I30 of file 584649 is incorrect.
Index entry ffa221802f0fc14998e6f73b66ea1970b4173f7at in index $I30 of file 1669822 is incorrect.
                                                                                       
  2033734 index entries processed.                                                       
 
Index verification completed.
 
Errors found.  Glary Utilities 5 cannot continue in read-only mode.
 
----------------------------------------------------------------------------
CheckDisk found 1 disk errors as follows:
C:\


#14 pegasis

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Posted 16 November 2016 - 12:09 PM

is speecy used as a diagnostic tool, or a profile back up tool?



#15 FreeBooter

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Posted 16 November 2016 - 05:29 PM

The Speccy provides us with information about your computer. With Speccy report i can check SMART health report of your HDD or SDD drive.


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