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Avast warning - BHO-APC and Search Protect-DG


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6 replies to this topic

#1 dennis_the_menace

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Posted 29 October 2016 - 08:59 AM

Avast anti-virus is warning me of the following;

 

1.)

 

Object

C:\windows\temp000038d1\...\MiniStubutils.dll

Infection

Win32: BHO-APC[Adw]

Process

C:\ProgramFiles(x86)\EmsisoftAnti-Malware\a2service.exe

 

and 2)

 

Object

C:\windows\temp\tmp00038d1\...\$[70]nsis.hdv

Infection

Win32:SearchProtect-DG[Adw]

Process

C:\ProgramFiles(x86)\EmsisoftAnti-Malware\a2service.exe

 

Windows 10

 

The warnings are coming each time I wake the laptop from sleep, usually when I open a browser but also at other non-specific times. it is difficult to pinpoint when they are happening.

 

I have scanned with Emsisoft Anti-Malware, Avast, SuperAntiSpyware, CCleaner

 

Emsisoft and Avast both scanned as no problems

 

I would be grateful for any informed advice

 

Thanks, Steve.

 

 

 



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#2 buddy215

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Posted 29 October 2016 - 09:13 AM

Possibly Avast is identifying what is in Emsisoft's quarantined files. Suggest uninstalling Emsisoft or opening it and permanently deleting

what it has quarantined. I would suggest uninstalling Super AntiSpyware. It has lost the favor of security pros for a long time now.

 

Other than than that....run scans using the programs and directions below to find and remove both adware and malware.

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 dennis_the_menace

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Posted 29 October 2016 - 12:24 PM

Will do. Thank you.



#4 dennis_the_menace

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Posted 29 October 2016 - 02:43 PM

# AdwCleaner v6.030 - Logfile created 29/10/2016 at 20:18:18
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-28.2 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Steve - STEVELENOVO-PC
# Running from : C:\Users\Steve\Downloads\adwcleaner_6.030.exe
# Mode: Clean
# Support : hxxps://www.malwarebytes.com/support



***** [ Services ] *****



***** [ Folders ] *****



***** [ Files ] *****



***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****

[-] Key deleted: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
[-] Key deleted: HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\OCComSDK.ComSDK.1
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{B9D64D3B-BE75-4FA2-B94A-C4AE772A0146}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{FA7B2795-C0C8-4A58-8672-3F8D80CC0270}
[-] Key deleted: HKLM\SOFTWARE\Classes\Interface\{47A1DF02-BCE4-40C3-AE47-E3EA09A65E4A}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{1112F282-7099-4624-A439-DB29D6551552}
[-] Data restored: HKU\S-1-5-21-1903396983-723808165-450487211-1001\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
[-] Data restored: HKU\S-1-5-21-1903396983-723808165-450487211-1001\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
[-] Data restored: HKU\S-1-5-21-1903396983-723808165-450487211-1004\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
[-] Data restored: HKU\S-1-5-21-1903396983-723808165-450487211-1004\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
[-] Data restored: HKCU\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
[-] Data restored: [x64] HKCU\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
[-] Data restored: [x64] HKCU\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 [MalwareProtectionLive]


***** [ Web browsers ] *****

[-] [C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: uk.ask.com
[-] [C:\Users\matthew\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: uk.ask.com


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [1950 Bytes] - [08/02/2016 22:10:04]
C:\AdwCleaner\AdwCleaner[C2].txt - [2810 Bytes] - [29/10/2016 20:18:18]
C:\AdwCleaner\AdwCleaner[S1].txt - [1840 Bytes] - [08/02/2016 21:57:50]
C:\AdwCleaner\AdwCleaner[S2].txt - [1840 Bytes] - [08/02/2016 22:05:53]
C:\AdwCleaner\AdwCleaner[S3].txt - [3370 Bytes] - [29/10/2016 20:17:22]

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [3102 Bytes] ##########

 

---------------------------------------------------------------------------------------------------------------------------------------------------

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 29/10/2016

Scan Time: 19:11

Logfile:

Administrator: Yes

 

Version: 2.2.1.1043

Malware Database: v2016.10.29.06

Rootkit Database: v2016.09.26.02

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 10

CPU: x64

File System: NTFS

User: Steve

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 398175

Time Elapsed: 32 min, 5 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

--------------------------------------------------------------------------------------------------------------------------------------------

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.9 (09.30.2016)
Operating System: Windows 10 Home x64
Ran by Steve (Administrator) on 29/10/2016 at 20:28:44.52
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 0




Registry: 1

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{FF805F03-F2CC-4077-902F-E0C0434C16A5} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~






Scan was completed on 29/10/2016 at 20:35:28.38
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 



#5 buddy215

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Posted 29 October 2016 - 04:06 PM

That got rid of Open Candy adware downloader...

 

Is Avast still finding those those files after a reboot?

 

Did you uninstall Emsisoft or delete what it had quarantined?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 dennis_the_menace

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Posted 03 November 2016 - 04:27 AM

Thanks for the help.

 

Avast isnt still giving the warnings, so I guess that is promising?

 

I emptied quarantine in Emsisoft - do I really need to delete it?

 

 

 

 



#7 buddy215

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Posted 03 November 2016 - 04:50 AM

No...it seems Avast was finding something in Emsisoft's quarantine files.

You're welcome....happy surfin'


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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