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Unexplained BSOD's and complete deadlocking


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#1 Dezzzy

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Posted 29 October 2016 - 08:23 AM

I have been experiencing major problems with my PC for a couple of months now, tried countless times to get the place i bought the PC to take it back, but they will do no more than remotre control the PC and run hardware tests, all of the hardware tests come back with no problems at all so they jsut tell me to reformat. strangely the PC does not seem to BSOD or freeze while those are the only tests running.

 

however when im doing anyhting else on my PC it can range from 30 seconds to 6 hours between crashes but what im doing can vary dramaticly at those points.

 

i have reformatted my PC 6 times in the past 4 months. problems are constant and unfixing. both of my hard drives cleaned from command prompt while booting from USB and all partitions deleted prior to installing Windows.

 

the problem started 3 months after i recived my PC, no new hardware has been added since.

 

i have tried to run driver verifier, with the settings i was recommended it threw up a BSOD on almost every driver i selected.

 

 

Computer built and purchased in Feburary

OS Installed less than 24 hours ago.

original OS Win10 Home

Current OS Win10 Pro which is Retail.

system is 64bit

 

Specs:

Corsair 16GB Vengeance LPX 2133MHz    
NVIDIA GeForce GTX 980 - 4 GB - (MSI)    
Gigabyte Z170XP-SLI (Intel Z170)     
Intel i7 6700K - (4 x 4.2 GHZ) - Skylake
1 TB Seagate SATA-III 64MB & 8GB SSD (Hybrid SSHD)     
Corsair CX 750W (Modular) PSU    
250GB Samsung 850 EVO SSD SATA-III    
Cooler Master Hyper 212 Evo

 

 

not quite sure what the dump files will show in the attachments, as mentioned i did try a fair few driver verifier attempts. if it only shows those attempts, i can post a report from WhoCrashed on the others.

Attached Files



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#2 usasma

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Posted 31 October 2016 - 05:13 AM

If the problems continue after reformatting, the most likely cause is hardware (although other things are possible)

Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please do ALL of the tests and let us know the results.

 

Your UEFI/BIOS (version F4) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Please stop Driver Verifier.  To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish"

Reboot for the settings to take effect.

 

The only memory dump that isn't Driver Verifier enabled is one that blames your networking drivers.

Please:

- download fresh copies of any wired, wireless, and bluetooth drivers from the manufacturer's website.  Make sure that they are compatible w/W10

- uninstall the current driver programs from Control Panel...Programs and Features.  If not seen there, then uninstall from Device Manager

- install the freshly downloaded drivers

- monitor for further BSOD's

 

Beyond that, I have to wonder about the seemingly random Driver Verifier BSOD's.

Random errors are most commonly caused by hardware problems, compatibility issues, or low-level driver problems.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
]**************************Sat Oct 29 08:30:15.437 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102916-3328-02.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.633.amd64fre.th2_release.161004-1602
System Uptime:0 days 0:00:14.120
*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
Probably caused by :mbam.sys ( mbam+251d )
BugCheck C4, {2000, fffff8013d5c251d, 0, 3450424d}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff8013d5c251d, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 000000003450424d, Pool Tag (if provided).
BUGCHECK_STR:  0xc4_2000
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc4_2000_VRF_mbam!unknown_function
CPUID:        "Intel® Core™ i7-6700K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4008
  BIOS Version                  F4
  BIOS Release Date             09/09/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z170XP-SLI
  Baseboard Product             Z170XP-SLI-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 29 08:14:01.128 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102916-3312-02.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.633.amd64fre.th2_release.161004-1602
System Uptime:0 days 0:00:03.812
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for ladfGSS.sys
*** ERROR: Module load completed but symbols could not be loaded for ladfGSS.sys
Probably caused by :ladfGSS.sys ( ladfGSS+6363 )
BugCheck C4, {2000, fffff801c6ea6363, 0, 324c5044}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff801c6ea6363, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 00000000324c5044, Pool Tag (if provided).
BUGCHECK_STR:  0xc4_2000
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc4_2000_VRF_ladfGSS!unknown_function
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 29 08:08:14.069 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102916-3312-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.633.amd64fre.th2_release.161004-1602
System Uptime:0 days 0:00:02.752
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )
BugCheck C4, {2004, ffffe001f9e6cef8, fffff800e6ae01f0, ffffd001355fef30}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000002004, Code Integrity Issue: The image contains a section that is not page aligned.
Arg2: ffffe001f9e6cef8, The image file name (Unicode string).
Arg3: fffff800e6ae01f0, The address of the section header.
Arg4: ffffd001355fef30, The section name (UTF-8 encoded string).
BUGCHECK_STR:  0xc4_2004
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc4_2004_VRF_nt!VerifierBugCheckIfAppropriate
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler

]


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Oct 29 08:30:15.437 2016 (UTC - 4:00)**************************
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
e1d65x64.sys                Thu Jun 18 12:37:56 2015 (5582F3E4)
TeeDriverW8x64.sys          Tue Jul 28 13:35:42 2015 (55B7BD6E)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
RTKVHD64.sys                Fri Jan 22 10:09:21 2016 (56A24621)
LGJoyXlCore.sys             Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys               Mon Jun 13 14:47:08 2016 (575EFFAC)
ladfGSS.sys                 Wed Aug  3 17:57:17 2016 (57A268BD)
nvvad64v.sys                Thu Sep 22 12:46:30 2016 (57E40AE6)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
nvlddmkm.sys                Tue Oct 25 15:38:31 2016 (580FB4B7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 28 15:30:52.792 2016 (UTC - 4:00)**************************
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
avkmgr.sys                  Tue Oct 20 09:16:43 2015 (56263EBB)
avnetflt.sys                Wed Mar 23 16:46:57 2016 (56F300C1)
avipbb.sys                  Tue Sep 20 15:34:58 2016 (57E18F62)
avusbflt.sys                Fri Sep 23 08:07:37 2016 (57E51B09)
avgntflt.sys                Tue Oct 11 11:37:35 2016 (57FD073F)


http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
ladfGSS.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
avusbflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Dezzzy

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Posted 12 November 2016 - 06:40 PM

Thanks for the help, turns out i had bad RAM sticks but for some reason stress testing them did not show any error, managed to track down the problem after over 10 passes with memtest. it popped up on the 11th with over 40 errors, but passed every other test, very weird but the PC is off back to the company i got it from. very much appreciated for your time and effort!



#4 usasma

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Posted 16 November 2016 - 03:00 PM

If MemTest doesn't reveal errors, sometimes Prime95's Blend Test does.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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