Hopefully this is the right forum for this question.
Our hard drive running windows vista crashed - had to have the files recovered.
I was sent a drive with the recovered files however when I try to copy them to the new computer running windows 10 I get the following error message:
"File access denied - you'll need to provide administrator permission to copy this file."
When I select continue I get this message:
"File Access Denied - you need permission to perform this action. You require permission from the computer's administrator to make changes to this file."
The new computer is my laptop - I am the only one on it. I thought I was the administrator. Wondering if it may have something to do with the files being first created on computer running windows vista.
I did reach out to the recovery company who advised me to find a local computer person who can help me get administrative rights on the new computer.
Any help here is appreciated.