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Spyware/malware Help.. Ive Been Hijacked


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2 replies to this topic

#1 m3coastal

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Posted 23 August 2006 - 02:58 PM

Hey in the last couple days i have caught some really nasty spyware/malware virus' and they are basically dominating my computer... my access to the internet is slothy, and not connecting per usual. I run the usual Spybot and Ad-Aware both in regular and safe modes and they detect the same bugs over and over, Advertising.com, etc... Anyone know how i can get my computer back to its normal state? here my HijackTHIS log...

Logfile of HijackThis v1.99.1
Scan saved at 3:40:02 PM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
C:\Program Files\Gaim\gaim.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wvu.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1156329024406
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/default/mjolauncher.cab
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: ur32artreg - C:\Documents and Settings\All Users\Documents\Settings\ur32art.dll
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS



plz help im no computer wiz but with some proper instructions i can figure this out

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#2 Falu

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Posted 24 August 2006 - 08:51 AM

Hi m3coastal, :thumbsup:

We're studying your log and will be back to you a.s.a.p.

Thanks for your patience. :flowers:

#3 Falu

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Posted 25 August 2006 - 06:01 AM

Hi m3coastal, :thumbsup:

Welcome to BleepingComputer Forums and thanks again for your patience.

Your log shows two dangerous Trojans are residing on your PC called Trojan-Proxy.Win32.Xorpix.Fam and BackDoor-CXH.

Both have backdoor functionalities and may give remote users virtual control over the infected system. It is possible that the remote attacker have added multiple backdoors and/or accounts or even rooted the computer.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable and it would be wise to contact those same financial institutions to apprise them of your situation.

Install a firewall. There are several good ones and for free available:

Zonelabs
Kerio

Though the Trojans have been identified and can be killed, because of their backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS.

Should you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy.

Visit the following sites for more information on internet theft and when to reformat!

If you have any questions before to come to a final decision, please feel free to ask.

Should you choose not to reformat, please follow my instructions below!

1. Download ATF Cleaner by Atribune. Do not run it yet.

2. Download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do not run a scan just yet, we will shortly.

3. We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.

Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.

You may re-enable it again when your computer is clean; I will let you know!

4. Run HijackThis, click Scan and checkmark the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O20 - Winlogon Notify: ur32artreg - C:\Documents and Settings\All Users\Documents\Settings\ur32art.dll


You have Spyhunter running on your computer. This is considered a spyware remover of
somewhat dubious reputes.
If you decide to remove it checkmark this entry as well:

O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe

If you, or someone in your name, didn't set this rule for IE, check the following entry:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Close all browsers and windows, except for HijackThis and click the Fix Checked button; close HijackThis!

5. Reboot and as the computer starts up, just before Windows starts to load, tap the F8 key a few times and then choose Safe Mode from the menu that will appear.

6. Make sure you can view all files. Click Start >My Computer > Tools > Folder Options >View. Check "Show hidden files and folders", uncheck "Hide protected operating system files" and "Hide extensions for known file types". Click "Apply to all folders" >Apply then OK.

7. Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete the following folder in bold if listed:

C:\Program Files\Enigma Software Group

.......... and files in bold if listed:

C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
C:\Documents and Settings\All Users\Documents\Settings\ur32art.dll

Let me know if you had problems with this step.

8. Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

9.
  • IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close ewido and reboot your system back into Normal Mode and post the results of the ewido report scan.
Please post the Ewido report together with a fresh HijackThis log for review.




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