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Linux Mint 18 KDE and AMD Compatability Help


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#1 K12RiV

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Posted 27 October 2016 - 06:21 PM

 I am Questioning whether Linux Mint 18 KDE  is compatible with my laptop due to graphical glitches that cause my windows regardless of application to flicker and require dragging around the desktop to regain visibility. The stuttering is more prevailing when scrolling with the mouse wheel in Firefox. (Hardware Acceleration is Disabled.)

 

i have used Kubuntu but get the same graphical glitches, This graphical problem doesn't affect me when i used Mints Cinnamon's Desktop Environment. i really want to use the KDE desktop so if possible i would like to stop the stuttering and continue use of this DE.

 

 

 

My Laptop is a HP pavilion 17 e118dx.

8Gb of ram and with its AMD GPU (AMD Radeon HD 7640G)

 

 

Any help would be appreciated, if more info is needed just ask.



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#2 Viper_Security

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Posted 27 October 2016 - 06:33 PM

could you post the output of: inxi -Fx

 

and are you using the radeon driver or the "xorg driver"?


Edited by Viper_Security, 28 October 2016 - 10:46 AM.

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#3 K12RiV

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Posted 27 October 2016 - 08:22 PM

System:    Host: Laptop-00125 Kernel: 4.4.0-21-generic x86_64 (64 bit gcc: 5.3.1)
           Desktop: KDE Plasma 5.6.5 (Qt 5.5.1) Distro: Linux Mint 18 Sarah
Machine:   System: Hewlett-Packard (portable) product: HP Pavilion 17 Notebook PC v: 0974110002405E00000620180
           Mobo: Hewlett-Packard model: 1984 v: 01.15
           Bios: Insyde v: F.35 date: 11/11/2014
CPU:       Quad core AMD A8-4500M APU with Radeon HD Graphics (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 15172
           clock speeds: max: 1900 MHz 1: 1600 MHz 2: 1600 MHz 3: 1600 MHz
           4: 1600 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Trinity [Radeon HD 7640G]
           bus-ID: 00:01.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1600x900@60.00hz
           GLX Renderer: Gallium 0.4 on AMD ARUBA (DRM 2.43.0, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Trinity HDMI Audio Controller
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k4.4.0-21-generic
Network:   Card-1: Realtek RTL8188EE Wireless Network Adapter
           driver: rtl8188ee port: 3000 bus-ID: 02:00.0
           IF: wlo1 state: up mac: 00:71:cc:35:40:75
           Card-2: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 05:00.0
           IF: eno1 state: down mac: a0:2b:b8:53:a9:d3
Drives:    HDD Total Size: 240.1GB (32.0% used)
           ID-1: /dev/sda model: SPCC_Solid_State size: 240.1GB
Partition: ID-1: / size: 213G used: 65G (33%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 7.72GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 41.5C mobo: N/A gpu: 40.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 264 Uptime: 1:58 Memory: 867.8/7170.3MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.421) inxi: 2.2.35

 

 

And it should be xorg cause i havent installed anything else for it.



#4 Viper_Security

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Posted 27 October 2016 - 09:17 PM

Okay and under "Driver Manager" are you using the "Microcode Processor Driver"?

try using the ati/radeon driver for your video.


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#5 K12RiV

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Posted 27 October 2016 - 10:47 PM

Yes i currrently am using the AMD microcode driver But the only options are MicroCode or do not use.



#6 Al1000

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Posted 28 October 2016 - 05:19 AM

Display Server: X.Org 1.18.4 drivers: ati,radeon


It's unclear which video driver your system is using from this. So we can be sure, please post the output of:
sudo lshw | grep -i driver

And it should be xorg cause i havent installed anything else for it.


Xorg is an X server, not a driver.

Does Driver Manager recommend a graphics driver?

#7 K12RiV

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Posted 28 October 2016 - 11:39 AM

             configuration: driver=radeon latency=0
             configuration: driver=snd_hda_intel latency=0
             configuration: driver=pcieport
                configuration: broadcast=yes driver=rtl8188ee driverversion=4.4.0-21-generic firmware=N/A ip=192.168.0.139 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
             configuration: driver=xhci_hcd latency=0
                configuration: driver=hub slots=2 speed=5000Mbit/s
                configuration: driver=hub slots=2 speed=480Mbit/s
             configuration: driver=ahci latency=64
             configuration: driver=ohci-pci latency=32
                configuration: driver=hub slots=5 speed=12Mbit/s
                   configuration: driver=usbhid maxpower=100mA speed=12Mbit/s
             configuration: driver=ehci-pci latency=32
                configuration: driver=hub slots=5 speed=480Mbit/s
             configuration: driver=ohci-pci latency=32
                configuration: driver=hub slots=5 speed=12Mbit/s
             configuration: driver=ehci-pci latency=32
                configuration: driver=hub slots=5 speed=480Mbit/s
                   configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
             configuration: driver=snd_hda_intel latency=32
             configuration: driver=pcieport
                configuration: driver=rtsx_pci latency=0
             configuration: driver=pcieport
                configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
          configuration: driver=k10temp
 

Driver manager shows no drivers for my computer exceptfor amd microcode. Im pretty sure AMD stopped making a proprietary driver for Linux.


#8 Al1000

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Posted 28 October 2016 - 12:46 PM

Thanks, at least that confirms you are using the Radeon driver.

Have you tried any other KDE distros, such as Mint 17, Kubuntu or Debian KDE, and if so do they similarly misbehave?

KDE Version 4 looks pretty much the same as Version 5 (which is what Mint 18 comes with), and you might have better luck with the former.

#9 K12RiV

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Posted 28 October 2016 - 12:53 PM

I have Used Kubuntu KDE i think it was 16.10 and it acted up but using mint 18 cinnamon there was not graphical issues so i feel it has something to do with the Plasma DE.

The issue im havving is also intermittent and doesn't happen every time i use it.



#10 Al1000

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Posted 29 October 2016 - 12:26 AM

Both of those distros use the Plasma 5 DE. I suggest trying the Plasma 4 DE to see if you have better luck with it.
 
Kubuntu 14.04.1 uses Plasma 4, is supported until 2019, and will stay at version 14.04.1. Whereas 14.04.2 - 14.04.4 will update themselves to 14.04.5, which includes elements of 16.04, so I suggest trying 14.04.1.

http://cdimage.ubuntu.com/kubuntu/releases/14.04.1/release/

--------------------

EDIT: 14.04.1 will in fact also update to 14.04.5, but will continue to use kernel 3.13, and also will not be updated with the Hardware Enablement Stack that comes with all versions after 14.04.1.

Edited by Al1000, 23 January 2017 - 10:10 AM.


#11 MadmanRB

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Posted 29 October 2016 - 06:23 AM

If the cinnamon edition worked then sstick with it.

I have found plasma 5 to be buggy, unstable and not all that good.

There is a reason why I usually use cinnamon nowadays.


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#12 pcpunk

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Posted 29 October 2016 - 03:55 PM

There is not support in 16.04, or Mint 18 for your AMD Card, only some of the newer ones are supported.  

 

Based on your first post, I would go with Mint KDE 17.2, and install the proprietary Drivers.  It may be as easy as Opening the Driver Manager and Installing, if not there are many Tutorials on doing this.  That is unless you take Al1000's advice and go with Kubuntu 14.04.1, and then also install the Proprietary drivers.    I would complain to AMD if I were you...I have.  If they don't want to provide support for linux then they will loose customers, but they need to be told IMO.  

 

If I get a new pc, this will be a huge consideration for me, although we are not the Majority when using Linux.  I have OLD Intel pc's that e'l run Mint 18 lol, so I would expect AMD to do a little better job if they want the Linux crowd.

 

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Edited by pcpunk, 29 October 2016 - 03:56 PM.

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