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I'm done with PC Gaming cant fix this stupid problem !


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#1 Exoclap

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Posted 27 October 2016 - 01:32 PM

I am not sure if anyone will be able to help me but I have no other options... I've tried everywhere and everything. This is probably my last post about this problem since no one seems to know what the issue that I'm experiencing is, but here I go... This is probably gonna be a long post so if you guys can read everything I really do appreciate it.

I am really stressed right now since I'm battling this problem for about 2 months since I got this new computer. The problem is that my games simply do not run smoothly. The best way I can describe it is that when I am in game, moving the camera around, be it on an FPS or RTS game as it affects them all, causes this effect to be produced which is stuttering. Basically when I move my mouse around the gameplay feels really choppy/jumpy like I was playing with 40-50 FPS. I could have 60 fps, or 250, it makes no difference the problem is still there. The video does this thing where it's like - "smooth, skip, smooth, skip, smooth, skip" consistently. It skips at the same rate of time every time (once every half a second or so).

Naturally my first actions were the usual. I re-downloaded my graphics drivers, and did a clean install of windows. However this did not make a difference. I will mention that V-sync doe alleviate the problem. The other thing to note is that if I am in a small area or room on a game and there is not much to render, the problem is also greatly minimized then. I thought that the problem was appearing because I have only 1 stick of 8 GB of RAM so I created another thread on this forum and people assured me the problem is not RAM. I don't know if this contributes to the problem but when I have V-Sync disabled I see white (almost transparent) lines across my monitor which are subtle but I can still notice them. I see them more if there is a lot of stuff happening on the screen. So a few days after I got my computer I decided to monitor my hardware during gameplay. So I downloaded a simple non demanding FPS shooter called Warface and an MMORPG called Runescape 3. The reason I went with Warface and Runescape is because my computer is powerful enough to easily max out the graphics on this games (The results of the tests are below). 

Due to the large amount of time spent without an enjoyable gaming experience, and money poured in with no return I am reaching the end of my fuse. I came to the PC with high hopes, but have had a truly miserable experience, and so this post is my last call for help.
I would be immeasurably grateful if someone could help me in this time of need, and give me any advice you can, all of it will be appreciated. Thank you so much for reading all of this. If you need any additional information please do not hesitate to ask.

PC SPECS:

ASUS Gtx 970 STRIX 4GB OS

Intel core i5 4690k quad core

MSI Z97 Gaming 5

1 stick of 8 GB RAM

650W Corsair Power supply

T221WA BENQ Monitor (Pretty old)

UPDATE: I also forgot to mention that weird sounds are coming out of my graphics card which is probably coil whining. I don't know if coil whining can cause the issue that I'm having right now but still its worth mentioning.

RESULTS: http://imgur.com/a/aJFlu



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#2 Viper_Security

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Posted 27 October 2016 - 02:10 PM

What resolution are you setting the games too? that monitor has a max resolution. of 1680x1050 (16:10) and a max refresh rate of 75Hz

 

can you set a frame-rate cap?

is specular lighting off or on? ( if available)

and those white lines are most likely the refresh rate set just to high or just too low, are you able to change that? 

 

have you tried disabling IPV6 and running the game, it could be sending extra traffic.

 

if you haven't already try those things and i will get back to you asap.

 

 

EDIT:  it could also be screen tearing. 

this happens when your fps is different from your refresh rate of your monitor. your monitor refresh rate is 75hz so any fps other than that will cause screen tearing when you move the on screen display around


Edited by Viper_Security, 27 October 2016 - 02:17 PM.

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#3 Exoclap

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Posted 27 October 2016 - 02:24 PM

What resolution are you setting the games too? that monitor has a max resolution. of 1680x1050 (16:10) and a max refresh rate of 75Hz

 

can you set a frame-rate cap?

is specular lighting off or on? ( if available)

and those white lines are most likely the refresh rate set just to high or just too low, are you able to change that? 

 

have you tried disabling IPV6 and running the game, it could be sending extra traffic.

 

if you haven't already try those things and i will get back to you asap.

 

 

EDIT:  it could also be screen tearing. 

this happens when your fps is different from your refresh rate of your monitor. your monitor refresh rate is 75hz so any fps other than that will cause screen tearing when you move the on screen display around

 

I set my games to like you mentioned 1680x1050. I ran MSI Afterburner and used it to set fps cap to 70 but however the problem is still there. For specular lighting I have no clue if its set to on or off. There is no setting in any of those games that I mentioned that allows me to enable or disable specular lighting. I also downloaded a program from https://support.microsoft.com/en-us/kb/929852 under disable Ipv6 and so far the issue still persists. Thank you so much for helping me out I really ran out of ideas on what to do :/



#4 Viper_Security

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Posted 27 October 2016 - 02:28 PM

Didn't know MS had a tool for it, haha i did it manually. 

 

try setting the FPS cap to 60 or 59. and Specular lighting in games like LoL is under "death effect" or something similar.

 

and no problem that's what we're here for! 


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#5 Exoclap

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Posted 27 October 2016 - 02:30 PM

Didn't know MS had a tool for it, haha i did it manually. 

 

try setting the FPS cap to 60 or 59. and Specular lighting in games like LoL is under "death effect" or something similar.

 

and no problem that's what we're here for! 

 

Did that and disabled the specular lighting however still no sign of improvemen. Also capped it to 59 and then to 60 but nothing :/ 



#6 Viper_Security

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Posted 27 October 2016 - 02:32 PM

Okay so that tells me it's NOT the graphics card, now to rule out others.

 

End all unnecessary processes in task manager (Ctrl+Shift+Esc), eg adobe update, etc.


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#7 Exoclap

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Posted 27 October 2016 - 02:37 PM

Okay so that tells me it's NOT the graphics card, now to rule out others.

 

End all unnecessary processes in task manager (Ctrl+Shift+Esc), eg adobe update, etc.

Disabled some processes that I didn't need then booted up League and Runescape 3 but no luck :/ Did a fresh install of windows 7 yesterday so I didn't have that many unnecessary stuff disable.



#8 Viper_Security

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Posted 27 October 2016 - 02:40 PM

Okay, do you happen to have any extra DDR3 RAM?  if you do, take out that one 8GB stick and put the other(s) in there. 


Edited by Viper_Security, 27 October 2016 - 02:40 PM.

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#9 Exoclap

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Posted 27 October 2016 - 02:47 PM

Okay, do you happen to have any extra DDR3 RAM?  if you do, take out that one 8GB stick and put the other(s) in there. 

unfortunately I don't. Any other way to test it if its a RAM problem.



#10 Viper_Security

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Posted 27 October 2016 - 02:49 PM

Yeah you can do the memtest (normally F11) could be different on your MOBO. it will take a really long time but it's going to test if even a byte is out of order or bad.


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#11 JohnC_21

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Posted 27 October 2016 - 03:11 PM

I may be wrong on this but by only using one stick of ram in a dual channel memory board you are losing half your bandwidth. Now if this affects your gaming I can't say.

 

http://www.tomshardware.com/answers/id-1951859/mother-board-dual-channel-put-stick.html

 

http://www.hardwaresecrets.com/everything-you-need-to-know-about-the-dual-triple-and-quad-channel-memory-architectures/2/



#12 Exoclap

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Posted 27 October 2016 - 03:11 PM

Yeah you can do the memtest (normally F11) could be different on your MOBO. it will take a really long time but it's going to test if even a byte is out of order or bad.

Did the memtest and after it finished its thing no errors were reported.



#13 Viper_Security

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Posted 27 October 2016 - 03:16 PM

I may be wrong on this but by only using one stick of ram in a dual channel memory board you are losing half your bandwidth. Now if this affects your gaming I can't say.

 

http://www.tomshardware.com/answers/id-1951859/mother-board-dual-channel-put-stick.html

 

http://www.hardwaresecrets.com/everything-you-need-to-know-about-the-dual-triple-and-quad-channel-memory-architectures/2/

Okay if memtest showed no erros then JohnC_21 has already said my next thought. and yes it will effect gaming, try getting 2 4GB sticks.

 

your machine will perform better if it's utilizing both channels instead of a single channel. 


Edited by Viper_Security, 27 October 2016 - 03:16 PM.

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#14 Exoclap

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Posted 27 October 2016 - 03:21 PM

 

I may be wrong on this but by only using one stick of ram in a dual channel memory board you are losing half your bandwidth. Now if this affects your gaming I can't say.

 

http://www.tomshardware.com/answers/id-1951859/mother-board-dual-channel-put-stick.html

 

http://www.hardwaresecrets.com/everything-you-need-to-know-about-the-dual-triple-and-quad-channel-memory-architectures/2/

Okay if memtest showed no erros then JohnC_21 has already said my next thought. and yes it will effect gaming, try getting 2 4GB sticks.

 

your machine will perform better if it's utilizing both channels instead of a single channel. 

 

Alright I will go and purchase another 8 GB of RAM and try to plug that in and see if it makes any difference. If you maybe know anything else that I can try in meantime that would be awesome. I already thought that using 1 stick of RAM might be causing this issue but some guys at linustechtips forum assured me that this in fact is not the problem. But hey its worth a try.


Edited by Exoclap, 27 October 2016 - 03:22 PM.


#15 hamluis

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Posted 27 October 2016 - 03:25 PM

You can't just do one pass with Memtest...see Reference .

 

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