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Trojan Infection


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9 replies to this topic

#1 inlifex

inlifex

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Posted 26 October 2016 - 08:05 PM

Hello,

 

A few days ago my system became infected with a Trojan horse after I inadvertently downloaded a file. My antivirus (AVG) detected it and removed it but now I have been noticing some discrepancies such as "Couldn't load plugin." error messages from online videos such as youtube and others, System Restore caused a BSOD while attempting to restore from an older back up point (newer restore point did work but discrepancies continue after restore). And the curious thing of all is when I boot in Safe Mode, the older restore point are not available, these are only available in normal boot.

 

I have a feeling AVG didn't do a good job at removing the virus or perhaps I'm jumping the gun here. Either way, could I provide you guys with a log file to have one of you fine gentlemen check it out?

 

Thanks!



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#2 Broni

Broni

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  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:07 PM

Posted 26 October 2016 - 10:15 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 inlifex

inlifex
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  • Local time:04:07 PM

Posted 27 October 2016 - 06:59 AM



Welcome aboard p22002758.gif

 

 

 

Hi Broni and thank you for your assistance, it is much appreciated.

 

Bellow are the logs you requested, please let me know if I've missed anything;

 

 

SECURITY CHECK

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Internet Security   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java version 32-bit out of Date!
 Google Chrome (53.0.2785.143) 
 Google Chrome (54.0.2840.71) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 18% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 
 
 

Farbar Service Scanner

 

Farbar Service Scanner Version: 27-01-2016
Ran by Home (administrator) on 27-10-2016 at 06:20:24
Running from "C:\Users\Home\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 

 

**** End of log ****
 
 
MiniToolBox
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Home (administrator) on 27-10-2016 at 06:22:16
Running from "C:\Users\Home\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: All Series Manufacturer: ASUS
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® Ethernet Connection (2) I218-V = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Home-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Intel® Ethernet Connection (2) I218-V
   Physical Address. . . . . . . . . : 34-97-F6-37-AB-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4197:ed01:6cd5:2229%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.151(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 26, 2016 7:38:31 PM
   Lease Expires . . . . . . . . . . : Thursday, October 27, 2016 8:14:37 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 238327798
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-4A-C5-A0-34-97-F6-37-AB-08
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.fios-router.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4007:80c::200e
 216.58.193.206
 
 
Pinging google.com [216.58.193.206] with 32 bytes of data:
Reply from 216.58.193.206: bytes=32 time=43ms TTL=53
Reply from 216.58.193.206: bytes=32 time=42ms TTL=53
 
Ping statistics for 216.58.193.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 43ms, Average = 42ms
Server:  FIOS_Quantum_Gateway.fios-router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=67ms TTL=51
Reply from 206.190.36.45: bytes=32 time=86ms TTL=51
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 67ms, Maximum = 86ms, Average = 76ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...34 97 f6 37 ab 08 ......Intel® Ethernet Connection (2) I218-V
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.151     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.151    266
    192.168.1.151  255.255.255.255         On-link     192.168.1.151    266
    192.168.1.255  255.255.255.255         On-link     192.168.1.151    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.151    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.151    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    266 fe80::/64                On-link
 11    266 fe80::4197:ed01:6cd5:2229/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/26/2016 07:40:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:24:38 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name Coordinator cannot be started during Safe Mode.
The Volume Shadow Copy service cannot start while in safe mode. [0x8007043c, This service cannot be started in Safe Mode
]
 
Error: (10/26/2016 07:21:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:17:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:14:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 06:44:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 06:14:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 06:05:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 05:45:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: windows.exe, version: 0.0.0.0, time stamp: 0x580fb3bc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0018f879
Faulting process id: 0x2368
Faulting application start time: 0xwindows.exe0
Faulting application path: windows.exe1
Faulting module path: windows.exe2
Report Id: windows.exe3
 
Error: (10/22/2016 02:02:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (10/26/2016 07:38:29 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5 = Access is denied.
 
 
Error: (10/26/2016 07:38:29 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5 = Access is denied.
 
 
Error: (10/26/2016 07:38:28 PM) (Source: BugCheck) (User: )
Description: 0x00000019 (0x0000000000000020, 0xfffffa80118c7620, 0xfffffa80118c76e0, 0x00000000040c0019)C:\Windows\MEMORY.DMP102616-12261-01
 
Error: (10/26/2016 07:36:55 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5 = Access is denied.
 
 
Error: (10/26/2016 07:36:55 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5 = Access is denied.
 
 
Error: (10/26/2016 07:36:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (10/26/2016 07:36:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (10/26/2016 07:36:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (10/26/2016 07:33:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (10/26/2016 07:33:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068 = The dependency service or group failed to start.
 
 
 
Microsoft Office Sessions:
=========================
Error: (10/26/2016 07:40:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:24:38 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}Coordinator0x8007043c, This service cannot be started in Safe Mode
 
Error: (10/26/2016 07:21:17 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:17:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 07:14:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/26/2016 06:44:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 06:14:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 06:05:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/25/2016 05:45:09 PM) (Source: Application Error)(User: )
Description: windows.exe0.0.0.0580fb3bcunknown0.0.0.000000000c00000050018f879236801d22f116efedf7aC:\Users\Home\AppData\Local\Temp\windows.exeunknownadffc45f-9b04-11e6-aaaf-3497f637ab08
 
Error: (10/22/2016 02:02:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-10-25 17:36:50.825
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-10-25 17:36:50.805
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-10-25 17:36:50.775
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-10-25 17:36:50.755
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-10-25 17:36:50.725
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
µTorrent (HKCU\...\uTorrent) (Version: 3.4.9.42606 - BitTorrent Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20039 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.0.1.152 - Adobe Systems Incorporated)
Adobe Photoshop 6.0 (HKLM-x32\...\Adobe Photoshop 6.0) (Version: 6.0 - Adobe Systems, Inc.)
Adobe SVG Viewer (HKLM-x32\...\Adobe SVG Viewer) (Version: 1.0 - Adobe Systems, Inc.)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 375.63 - NVIDIA Corporation) Hidden
AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536C09F}_is1) (Version:  - AOMEI Technology Co., Ltd.)
Apple Application Support (32-bit) (HKLM-x32\...\{D4B07658-F443-4445-A261-E643996E139D}) (Version: 4.3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{A6B0442B-E159-444B-B49D-6B9AC531EAE3}) (Version: 4.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Arma 2 (HKLM\...\Steam App 33900) (Version:  - Bohemia Interactive)
Arma 2: Operation Arrowhead (HKLM\...\Steam App 33930) (Version:  - Bohemia Interactive)
Arma 3 (HKLM\...\Steam App 107410) (Version:  - Bohemia Interactive)
Audio Converter version 5.4.6 (HKLM-x32\...\Audio Converter_is1) (Version: 5.4.6 - )
AVG (HKLM\...\{DB04C4B3-6841-4BAA-9885-553D4B423424}) (Version: 16.121.7859 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{500609C4-E46C-4887-9466-A20EB783C57A}) (Version: 16.0.4664 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.121.7859 - AVG Technologies)
Battlefield 2™ (HKLM-x32\...\{04858915-9F49-4B2A-AED4-DC49A7DE6A7B}) (Version:  - )
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bullzip PDF Printer 10.24.0.2543 (HKLM\...\Bullzip PDF Printer_is1) (Version: 10.24.0.2543 - Bullzip)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.4.1000.16 - Citrix Systems, Inc.)
Command and Conquer: Red Alert 3 (HKLM\...\Steam App 17480) (Version:  - EA Los Angeles)
Creative WaveStudio 7 (HKLM-x32\...\WaveStudio 7) (Version: 7.14 - Creative Technology Limited)
Dolby Digital Live Pack (HKLM-x32\...\Dolby Digital Live Pack) (Version: 3.03 - Creative Technology Limited)
DTS Connect Pack (HKLM-x32\...\DTS Connect Pack) (Version: 1.00 - Creative Technology Limited)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3640 Series Printer Uninstall (HKLM\...\EPSON WF-3640 Series) (Version:  - SEIKO EPSON Corporation)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
FMW 1 (HKLM\...\{1C3364DF-40B5-4DA4-9810-652A9A792FB1}) (Version: 1.132.1 - AVG Technologies) Hidden
GIMP 2.8.18 (HKLM\...\GIMP-2_is1) (Version: 2.8.18 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Heroes & Generals (HKLM\...\Steam App 227940) (Version:  - Reto-Moto)
Intel® Chipset Device Software (HKLM-x32\...\{4a87bd28-a855-4a8d-b133-60ca8ccffd30}) (Version: 10.0.17 - Intel® Corporation) Hidden
Intel® Network Connections 19.1.51.0 (HKLM\...\PROSetDX) (Version: 19.1.51.0 - Intel)
ISO to USB (HKLM-x32\...\{D08A30AC-A663-4EA8-8D81-B98E17F19F1C}_is1) (Version:  - isotousb.com)
Java 8 Update 111 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Logitech Gaming Software 8.84 (HKLM\...\Logitech Gaming Software) (Version: 8.84.15 - Logitech Inc.)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4867.1003 - Microsoft Corporation)
Microsoft Visio Professional 2013 - en-us (HKLM\...\VisioProRetail - en-us) (Version: 15.0.4867.1003 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MSI Afterburner 4.2.0 (HKLM-x32\...\Afterburner) (Version: 4.2.0 - MSI Co., LTD)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyHarmony (HKCU\...\036a0e4fc6a247ec) (Version: 1.0.1.257 - Logitech)
Nero12EssTSST (HKLM-x32\...\{1DEC64C1-7F34-44CD-BC35-8E0A096300CF}) (Version: 12.0.01100 - Nero AG)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 375.63 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 375.63 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.0.7.34 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.0.7.34 - NVIDIA Corporation)
NVIDIA Graphics Driver 375.63 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 375.63 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.0.7.34 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.0.0.0 - NVIDIA Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (HKLM\...\{90150000-008C-0000-1000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-007E-0000-1000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM\...\{90150000-008C-0409-1000-0000000FF1CE}) (Version: 15.0.4867.1003 - Microsoft Corporation) Hidden
Online Plug-in (HKLM-x32\...\{2AB290A4-6B1F-4591-AF1B-73153F10D362}) (Version: 14.4.1000.16 - Citrix Systems, Inc.) Hidden
Prerequisite installer (HKLM-x32\...\{3AAB08A3-F129-4BD5-B409-AE674F93759D}) (Version: 12.0.0002 - Nero AG) Hidden
Project Reality: BF2 (HKLM\...\Project Reality: BF2 (pr)_is1) (Version: v1.3 - Project Reality)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
RivaTuner Statistics Server 6.4.1 (HKLM-x32\...\RTSS) (Version: 6.4.1 - Unwinder)
Self-service Plug-in (HKLM-x32\...\{37C6BFE8-9345-4BE5-A807-9E427562958B}) (Version: 4.4.1000.13058 - Citrix Systems, Inc.) Hidden
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0320 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.0.7.34 - NVIDIA Corporation) Hidden
Sound Blaster Z-Series (HKLM-x32\...\{4C6CD3EB-BC0F-4B59-B20C-26BD766166E1}) (Version: 1.01.08 - Creative Technology Limited)
Sound Blaster Z-Series Extras (HKLM-x32\...\{9D9DB4BA-E352-4AC8-AD2B-B10104F5AB80}) (Version: 1.0 - Creative Technology Limited)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
War Thunder Launcher 1.0.1.695 (HKLM-x32\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version:  - Gaijin Entertainment)
WinZip 19.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240ED}) (Version: 19.5.11532 - WinZip Computing, S.L. )
 
========================= Devices: ================================
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Device ID: ACPI\PNP0A0A\2&DABA3FF&2
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 16%
Total physical RAM: 16326.82 MB
Available physical RAM: 13653.39 MB
Total Virtual: 32651.82 MB
Available Virtual: 29083.4 MB
 
========================= Partitions: =====================================
 
1 Drive b: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
2 Drive c: () (Fixed) (Total:465.67 GB) (Free:244.98 GB) NTFS
5 Drive f: (STORAGE) (Fixed) (Total:931.51 GB) (Free:158.69 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME-PC
 
Administrator            Guest                    Home                     
 
========================= Restore Points ==================================
 
25-10-2016 04:43:59 Windows Update
25-10-2016 23:02:16 Restore Operation
25-10-2016 23:07:34 Windows Update
27-10-2016 00:17:27 Windows Update
 
**** End of log ****
 
 
Malwarebytes
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 10/27/2016
Scan Time: 6:24 AM
Logfile: 4 - Malwarebytes.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.10.27.05
Rootkit Database: v2016.09.26.02
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Home
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 306018
Time Elapsed: 3 min, 0 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
Backdoor.Agent.E, C:\Users\Home\AppData\Local\Temp\temp.exe, Quarantined, [52df7b23c7d3af8713ee4b6d877dbf41], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
MBAR
 
Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.10.27.05
  rootkit: v2016.09.26.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18499
Home :: HOME-PC [administrator]
 
10/27/2016 6:37:22 AM
mbar-log-2016-10-27 (06-37-22).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 306761
Time elapsed: 4 minute(s), 7 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18499
 
File system is: NTFS
Disk drives: B:\ DRIVE_FIXED, C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 3.997000 GHz
Memory total: 17119911936, free: 13404512256
 
Downloaded database version: v2016.10.27.05
Downloaded database version: v2016.09.26.02
Downloaded database version: v2016.09.21.01
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18499
 
File system is: NTFS
Disk drives: B:\ DRIVE_FIXED, C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 3.997000 GHz
Memory total: 17119911936, free: 13564145664
 
Downloaded database version: v2016.10.27.05
Downloaded database version: v2016.09.26.02
Downloaded database version: v2016.09.21.01
=======================================
Initializing...
------------ Kernel report ------------
     10/27/2016 06:37:18
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\nqtypgy.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStorV.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avguniva.sys
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\ambakdrv.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\ctxusbm.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\avgdiska.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\TeeDriverx64.sys
\SystemRoot\system32\DRIVERS\e1d62x64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\cthdb.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\drivers\LGBusEnum.sys
\SystemRoot\system32\drivers\LGJoyXlCore.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\nvvad64v.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\cthda.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStorV.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\drivers\usbccgp.sys
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\lvuvc64.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs64.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\System32\Drivers\LGPBTDD.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\ammntdrv.sys
\??\C:\Windows\system32\amwrtdrv.sys
\??\C:\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\lgcoretemp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mwac.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\LGVirHid.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\??\C:\Program Files (x86)\MSI Afterburner\RTCore64.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2016.10.27.05
  rootkit: v2016.09.26.02
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800d1d4060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800d1d4b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800d1d4060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800cb4e050, DeviceName: \Device\Ide\IAAStorageDevice-3\, DriverName: \Driver\iaStorV\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: CC96A981
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 976574464
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 500113080320 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa800d1d5060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800d1d5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800d1d5060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800cb48050, DeviceName: \Device\Ide\IAAStorageDevice-2\, DriverName: \Driver\iaStorV\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 112362FA
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953519616
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa80102fc790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800f38eb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80102fc790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800cd12a10, DeviceName: \Device\00000087\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8010300790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800e9ed5a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8010300790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800ca5ab60, DeviceName: \Device\00000088\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa800f3a5790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800f3a52c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800f3a5790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800c75c060, DeviceName: \Device\00000089\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xfffffa800f3a6790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800f3a62c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800f3a6790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800e8c3b60, DeviceName: \Device\0000008a\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "c:\programdata\avg\av\chjw\b49c89f59c89b302.dat:2cf0fe09-94e7-4b05-9c89-637e6548aa2d" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\c4287b84287a4d4.dat:4dc27626-e54f-4464-9a2e-e230f786cb16" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\c4287b84287a4d4.dat:ec961749-cb9c-4250-bc02-bf3f9650be76" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\ceaa8979aa895eb9.dat:2577d80c-6321-4c5a-9860-ef749171c32b" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\ceaa8979aa895eb9.dat:61f80835-4f32-4d57-9c3c-b525e98e5531" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\ceaa8979aa895eb9.dat:6b9dad30-c0bf-4542-841b-a3208967ed55" is sparse (flags = 32768)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.7C" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-2F14DBC3D3D601D4ECDB9E17503558AA2A034738.bin.83" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-206848-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 
 
Rkill
 
Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 10/27/2016 06:47:47 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * TBS [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 10/27/2016 06:47:51 AM
Execution time: 0 hours(s), 0 minute(s), and 3 seconds(s)
 
 


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:07 PM

Posted 27 October 2016 - 07:18 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 inlifex

inlifex
  • Topic Starter

  • Members
  • 5 posts
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  • Local time:04:07 PM

Posted 28 October 2016 - 11:28 PM

 

 

 

 

AdwCleaner

 

# AdwCleaner v6.030 - Logfile created 28/10/2016 at 22:28:27

# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-28.2 [Server]
# Operating System : Windows 7 Professional Service Pack 1 (X64)
# Username : Home - HOME-PC
# Running from : C:\Users\Home\Desktop\AdwCleaner.exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
No malicious services found.
 
 
***** [ Folders ] *****
 
No malicious folders found.
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
Key Found:  HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Found:  HKU\S-1-5-21-4064438653-2198631413-2097154167-1000\Software\wondershare
Key Found:  HKCU\Software\wondershare
Key Found:  HKLM\SOFTWARE\wondershare
Key Found:  [x64] HKCU\Software\wondershare
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
No malicious Chromium based browser items found.
 
*************************
 
C:\AdwCleaner\AdwCleaner[S0].txt - [1248 Bytes] - [28/10/2016 22:28:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1321 Bytes] ##########
 
 
 
JRT
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.9 (09.30.2016)
Operating System: Windows 7 Professional x64 
Ran by Home (Administrator) on Fri 10/28/2016 at 22:33:36.04
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 8 
 
Successfully deleted: C:\Users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\K2V4022E (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KGIXH02X (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VQ4GVAZH (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZZ0P6Q2F (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\K2V4022E (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KGIXH02X (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VQ4GVAZH (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZZ0P6Q2F (Temporary Internet Files Folder) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/28/2016 at 22:34:40.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:07 PM

Posted 29 October 2016 - 03:30 PM

Sophos?


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#7 inlifex

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Posted 29 October 2016 - 05:12 PM

Sophos?

 

No threats discovered with Sophos so it didn't give me a log report (details button was grayed out).



#8 Broni

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Posted 29 October 2016 - 11:08 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#9 inlifex

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Posted 30 October 2016 - 07:17 PM

PC is back to normal, thanks for all your help Broni - you saved me a huge headache :)



#10 Broni

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Posted 30 October 2016 - 10:04 PM

Way to go!! p4193510.gif
Good luck and stay safe :)
 


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