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cannot access computer properties and some other features


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6 replies to this topic

#1 whiteknights

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Posted 26 October 2016 - 02:02 PM

hello.. since yesterday I'm facing a weird problem which is that when i right click on my computer and click on "properties" nothing happens at all !. i also can't access some other features such as, "Action Center", "Back up and Restore", "View installed updates" in Windows update.. when i click on them nothing happens, just the mouse pointer hangs and i have to close application from task manager.

i've tried to scan my pc with Avira anti-virus and Malwarebytes, Registry Repair, CCleaner. but problem still exist. i also tried the command "sfc /scannow". and there was no errors or corrupted files found.

before this problem occurred i haven't installed anything new on my computer Except "Advanced uninstaller Pro 11" and "Vmware Workstation 12". then i uninstalled them after i discovered this problem.

My Specs: Windows 7 Ultimate SP1 64bit, CPU: Intel i5-3470, GPU: Sapphire HD 7870 XT, GPU driver: 15.8, Ram: 8 GB, MB: gigabyte h61am-s2p.

Any help would be really appreciated.. Thanks in advanced.



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#2 hamluis

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Posted 26 October 2016 - 03:07 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 whiteknights

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Posted 26 October 2016 - 05:14 PM

thank you for your respond.. here is the MinitoolBox results:

Application errors:
==================
Error: (10/27/2016 12:02:20 AM) (Source: PerfNet) (User: )
Description:

Error: (10/27/2016 12:00:14 AM) (Source: PerfNet) (User: )
Description:

Error: (10/26/2016 09:14:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: fm.exe, version: 15.1.3.0, time stamp: 0x545f6b97
Faulting module name: fm.exe, version: 15.1.3.0, time stamp: 0x545f6b97
Exception code: 0xc0000005
Fault offset: 0x00e7fd96
Faulting process id: 0x16a8
Faulting application start time: 0xfm.exe0
Faulting application path: fm.exe1
Faulting module path: fm.exe2
Report Id: fm.exe3

Error: (10/26/2016 12:49:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/26/2016 12:48:23 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event error

Error: (10/26/2016 01:18:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Error: (10/25/2016 09:44:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/25/2016 09:43:16 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event error

Error: (10/25/2016 09:36:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/25/2016 09:36:20 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event error

System errors:
=============
Error: (10/26/2016 08:45:40 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 08:45:28 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 08:43:19 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 12:50:10 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 12:50:10 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 12:49:59 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service depends on the Server service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error: (10/26/2016 04:03:57 AM) (Source: DCOM) (User: )
Description: {06622D85-6856-4460-8DE1-A81921B41C4B}

Error: (10/26/2016 01:16:02 AM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 11 service terminated unexpectedly.  It has done this 3 time(s).

Error: (10/26/2016 01:15:53 AM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 11 service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 2000 milliseconds: Restart the service.

Error: (10/26/2016 01:15:47 AM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 11 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 2000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (10/27/2016 12:02:20 AM) (Source: PerfNet)(User: )
Description:

Error: (10/27/2016 12:00:14 AM) (Source: PerfNet)(User: )
Description:

Error: (10/26/2016 09:14:28 PM) (Source: Application Error)(User: )
Description: fm.exe15.1.3.0545f6b97fm.exe15.1.3.0545f6b97c000000500e7fd9616a801d22f7c23ef98ddC:\Program Files (x86)\Football Manager 2015\fm.exeC:\Program Files (x86)\Football Manager 2015\fm.exe6a0c3e90-9bb0-11e6-8cda-902b34f0bcd2

Error: (10/26/2016 12:49:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/26/2016 12:48:23 PM) (Source: ATIeRecord)(User: )
Description:

Error: (10/26/2016 01:18:09 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestD:\baramej\SoftonicDownloader_for_yahoo-messenger.exe

Error: (10/25/2016 09:44:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/25/2016 09:43:16 PM) (Source: ATIeRecord)(User: )
Description:

Error: (10/25/2016 09:36:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/25/2016 09:36:20 PM) (Source: ATIeRecord)(User: )
Description:

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.9.42606 - BitTorrent Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.185 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\{AA3B06B1-E89A-43C6-A26B-7109DB4BEE7B}) (Version: 12.0.7.148 - Adobe Systems, Inc)
Advanced Uninstaller PRO - Version 11 (HKLM-x32\...\AU11_is1) (Version: 11.72.0.337 - Innovative Solutions)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.2.43 - Atheros Communications Inc.)
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.23.58 - Avira Operations GmbH & Co. KG)
Avira Launcher (HKLM-x32\...\{82dc2ab6-088f-4e0a-8e27-bb829481d3bc}) (Version: 1.2.70.16079 - Avira Operations GmbH & Co. KG)
Avira Launcher (HKLM-x32\...\{8CC8333A-AC85-4E68-88BB-4E3452CE4981}) (Version: 1.2.70.16079 - Avira Operations GmbH & Co. KG) Hidden

Catalyst Control Center Next Localization BR (HKLM\...\{9DED62DF-4B82-489F-8C2B-4F6578DBB5BD}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{46E9E5B0-CCF0-2B3D-6283-30B9802AA400}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{86B4E361-9C26-703B-7322-4228C0C2BC11}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{56BDBE94-53A1-06A1-0B0D-BA3CD454B12D}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{2AD0D2C8-8CDF-A0A4-CE8C-C38A8A23E0DF}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{9C172450-200D-38BD-4F3D-6E3C2F7FBD3B}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{AF2BB428-D488-B05B-BAF3-48DCA6D20080}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{E5765F25-B4BE-211C-27FD-3022880676BB}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{BD6692FB-ED29-D982-D6B8-CAD8C928A24A}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{EDE89A4A-8BBE-414A-4148-D49253253EFD}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{139ACC96-874F-DC1C-8878-719BF4DD71E0}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{3A1A0871-E52C-7B3E-BE01-D458FCD446E6}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{89E6398A-B03F-9253-370D-0866D7CA9F17}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{04C7A560-F1A4-CB1B-F112-7F278624A917}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{D0B33D60-BB13-07AC-88BC-3C62891B5AAB}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{D44B7239-F002-4121-96B8-E88CFFB6A05B}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{61D036DF-DAB9-D25F-D5EB-B6EE8D705B4E}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{086BD797-201D-BF4F-46F8-3470C413B892}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{28B5E21A-22CD-3578-8D6C-A7EA03757400}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{5CD7C6F4-1BE2-FB5E-A13A-3C5CD3D539DA}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{6341EE52-1C9D-0547-65BB-F20CEE120172}) (Version: 2016.0708.1511.25486 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.07 - Piriform)
Crysis®3 (HKLM-x32\...\{4198AE83-A3C6-4C41-85C8-EC63E990696E}) (Version: 1.1.0.0 - Electronic Arts)
Dual-Core Optimizer (HKLM-x32\...\{9FD6F1A8-5550-46AF-8509-271DF0E768B5}) (Version: 1.1.4.0169 - AMD)
EA SPORTS™ FIFA 15 (HKLM-x32\...\{3D4ADA2B-F028-4307-ADF4-6F9AA44725DA}) (Version: 1.4.0.0 - Electronic Arts)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
Java 7 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417051FF}) (Version: 7.0.510 - Oracle)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)

Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM-x32\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM-x32\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM-x32\...\M979906) (Version:  - )
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{67F42018-F647-4D3C-BE62-F8CB4FE2FCD5}) (Version: 3.5.67.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64) (HKLM\...\Microsoft Visual J# 2.0 Redistributable Package - SE (x64)) (Version:  - Microsoft Corporation)
Mozilla Firefox 48.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 48.0.1 (x86 en-US)) (Version: 48.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 48.0.1 - Mozilla)
MSI Afterburner 3.0.0 (HKLM-x32\...\Afterburner) (Version: 3.0.0 - MSI Co., LTD)
NetLimiter 4 (HKLM\...\{B07F35DF-26BB-4009-8B49-B97AFB77B632}) (Version: 4.0.19.0 - Locktime Software) Hidden
NetLimiter 4 (HKLM-x32\...\NetLimiter 4 4.0.19.0) (Version: 4.0.19.0 - Locktime Software)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Paltalk Messenger  11.7 (HKLM-x32\...\Paltalk Messenger) (Version: 11.7.631.17760 - AVM Software Inc.)
PDF Reader 3 (HKLM-x32\...\PDF Reader 3) (Version:  - )
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.0 - Power Software Ltd)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.991 - Even Balance, Inc.)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6519 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6554 - Realtek Semiconductor Corp.)
Registry Repair 5.0.1.82 (HKLM-x32\...\Registry Repair) (Version: 5.0.1.82 - Glarysoft Ltd)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.0.6 - Rockstar Games)
Sapphire TRIXX (HKLM-x32\...\Sapphire TRIXX) (Version:  - )
Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.24 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
System Requirements Lab CYRI (HKLM-x32\...\{19B0831B-0C18-4103-86E4-90FCD04CD3B9}) (Version: 6.0.12.5 - Husdawg, LLC)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.59518 - TeamViewer)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Evil Within (HKLM-x32\...\{XXXXXXXX-XXXX-XXXX-XXXX-BLACKBOX0022}) (Version: 6.0 - Black Box)
TuneUp Utilities 2014 (en-GB) (HKLM-x32\...\{504F08E9-C70E-4B70-917E-382141CAC326}) (Version: 14.0.1000.221 - TuneUp Software) Hidden
TuneUp Utilities 2014 (HKLM-x32\...\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C}) (Version: 14.0.1000.221 - TuneUp Software) Hidden
TuneUp Utilities 2014 (HKLM-x32\...\TuneUp Utilities) (Version: 14.0.1000.221 - TuneUp Software)

UDPixel.exe (HKLM-x32\...\UDPixel) (Version:  - )
Uplay (HKLM-x32\...\Uplay) (Version: 2.0 - Ubisoft)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vulkan Run Time Libraries 1.0.17.0 (HKLM\...\VulkanRT1.0.17.0) (Version: 1.0.17.0 - LunarG, Inc.)
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
WinRAR 4.11 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
Yahoo Messenger (HKCU\...\yahoomessenger) (Version: 0.8.269 - Yahoo! Inc)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo! Inc.)

========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 8155.73 MB
Available physical RAM: 5654.58 MB
Total Virtual: 16309.65 MB
Available Virtual: 13104.49 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:685.57 GB) (Free:52.03 GB) NTFS
2 Drive d: (Games) (Fixed) (Total:245.84 GB) (Free:16.91 GB) NTFS

========================= Users: ========================================
User accounts for \\FIRST-PC

Administrator            first                    Guest                    


**** End of log ****


Edited by hamluis, 27 October 2016 - 08:23 AM.


#4 whiteknights

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Posted 26 October 2016 - 05:16 PM

and here is the speccy Link:

http://speccy.piriform.com/results/UbJXA8XR6Q204x65Ker41ku


Edited by hamluis, 27 October 2016 - 08:24 AM.


#5 hamluis

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Posted 27 October 2016 - 08:32 AM

BC does not support the use of "registry cleaners/optimizers".

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

I suggest that you, first uninstall all Tuneup Utilities and Registry Repair programs.

 

Then...run the chkdsk /r command, follow that with running the sfc /scannow command.

 

Your C: partition/drive lacks insufficient free space for Windows to function in an optimum manner.  I suggest that move a sufficient number of data files (videos, games, graphics, music) from the C: partition to other file storage media.

 

Louis



#6 whiteknights

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Posted 27 October 2016 - 08:58 PM

thanks for helping.. i have 50GB free space in my C: partition i don't know if that was sufficient?.. i will try uninstalling Tuneup Utilities, CCleaner.. and i'll run chkdsk/ r command and sfc /scannow 



#7 hamluis

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Posted 28 October 2016 - 09:23 AM

The general suggestion is that there should be at least 15% of the total C:/Windows partition...reflected as free space within that partition :).

 

Louis






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