Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mouse pad locks up


  • Please log in to reply
5 replies to this topic

#1 irvineboy

irvineboy

  • Members
  • 145 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 25 October 2016 - 09:33 PM

I have an Asus and I have to use the two finger scroll on the mouse pad.  I notice it always locks up and doesn't work.  

 

Under the mouse settings, horizontal and vertical scroll are both checked.  I have to go to the mouse under control panel to restore to default settings every single time.  I don't know if there is there some sort of glitch that keeps doing this?  How do I figure it out so I don't have to restore default settings every single time?


Edited by irvineboy, 25 October 2016 - 09:34 PM.


BC AdBot (Login to Remove)

 


#2 stavros3000

stavros3000

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:28 AM

Posted 26 October 2016 - 06:00 AM

Hi,

 

Do you have the latest drivers installed for your mouse pad?  Is this issue a recent thing or since you had the laptop?

 

Thanks

 

Steve



#3 irvineboy

irvineboy
  • Topic Starter

  • Members
  • 145 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 26 October 2016 - 11:12 AM

Yes I have all drivers. But the "update drivers" is greyed out. It just happened recently.

#4 stavros3000

stavros3000

  • Members
  • 57 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:28 AM

Posted 27 October 2016 - 04:59 AM

What version of windows are you running?  Are you an administrator on your machine as you should be able to update device drivers?

 

Thanks

 

Steve



#5 irvineboy

irvineboy
  • Topic Starter

  • Members
  • 145 posts
  • OFFLINE
  •  
  • Local time:02:28 AM

Posted 30 October 2016 - 11:06 PM

Windows 7.  Yes I am administrator.

 

Here is a picture of what the driver description looks like.  Note I cannot update driver.

 

https://postimg.org/image/7otkqmoo5/


Edited by irvineboy, 30 October 2016 - 11:10 PM.


#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:28 AM

Posted 31 October 2016 - 07:18 AM

I would go to Device Manager...uninstall the drivers for the mousepad...reboot and allow the drivers to reinstall automatically.  The current drivers may be damaged.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users