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Email hijacking

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2 replies to this topic

#1 JacobLahm2017


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Posted 25 October 2016 - 10:57 AM

Good day for all the members of bleeping computer, can you help me regarding email that being hijacked?

according to my friend that got some people log in into my email account from different place and act like me.

Please give me solution what to do with this problem

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#2 RolandJS


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Posted 25 October 2016 - 11:32 AM

You will have to contact the ISP that set up your email account and get them to change the password -- and mail that new password to an email account that you absolutely have control over.  You will probably have to jump through a few hoops, proving to your ISP who is phoning or emailing [from another account] said ISP.

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#3 quietman7


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Posted 25 October 2016 - 11:49 AM

If you want a more comprehensive look at your system for possible malware by experts, there are advanced tools which can be used to investigate but they are not permitted in this forum. Please follow the instructions in the Malware Removal and Log Section Preparation Guide. When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team. If you choose to post a log, please reply back in this thread with a link to the new topic.
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