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Browser Crashes, Application Crashes in Windows 10


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#1 DrewDidIt

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Posted 22 October 2016 - 08:27 AM

Hi guys,

 

I just joined the forums today.

 

My issue has to do with basically every internet browser I have and Nvidia Geforce Experience.  Whenever I open chrome and opera, both of them crash instantly.  Additionally, whenever I open firefox and edge and go to certain pages such as get.adobe.com or opera.com/download, the websites crash.  On IE, it does basically the same thing; the only difference is that I go to the webpage it generally crashes on and it says IE stopped responding, but IE is still loading the webpages and I can still add a new tab!  Also, after getting an alert yesterday from Geforce Experience that a new video card driver was available, I clicked on the alert, only to have a window pop up saying that it crashed.  I tried to open Geforce Experience again.  Crashed again.

 

After trying to use a system restore point from October 18, 2016 (before I had this issue) I still had this problem.  A Microsoft support rep said that it is most likely a virus.  I did have trend micro officescan installed at the time, however, but i'm guessing some viruses can get past your security.

 

The only change I can remember is installing MSI Afterburner.  I may have downloaded a thing or two, but only used trusted sites to download from (Cnet, Opera, sourceforge).

 

As a last resort, I tried to used Darik's Boot and Nuke using a USB drive that I used Universal USB Installer with to put the DBAN iso on there.  It was DBAN version 2.3.0.  I got an error saying "cat can't open '/proc/cmdline' no such file or directory."  I tried to fool with my bios settings, but still got the same error.

 

So I am now at a loss of what to do.  If all else fails, I will just return this hard drive (under a warranty).  I would like to solve this problem if possible.

 

Also, I have nothing important that I want to salvage off of the potentially infected computer, as I just use it as a gaming computer.  I wasn't sure if the whole section about Darik's Boot and Nuke made that obvious, but there you go.

 

Anyway, any help at all would be appreciated.  Have a nice day!



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#2 hamluis

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Posted 22 October 2016 - 09:23 AM

How to receive help diagnosing Blue Screens and Windows crashes - http://www.bleepingcomputer.com/forums/topic176011.html

 

Louis






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